Technology Adding Value at CNWL

1. Technology Adding Value at CNWL Standardising Student Induction: Using Cartoon Animation to Engage Learners and Deliver Key Information at College of North West London Tony Delahunty College of North West London

2. The Issues • Lots of key information delivered at busy time by multiple College services • Late start students miss parts of the induction • Information may not be retained or understood. • Learners could not easily revisit the information in a single, accessible place. • Information in language that is not meaningful to learners (especially entry level and ESOL learners) • Opportunity to standardise and streamline college-wide student induction process Tony Delahunty College of North West London

3. The Inspiration(s) • RSC annual event (“e-Factor”) showcasing innovative use of technology for learners in London area: animated guides to specific services in use and well-received at Newham College • Animated guides in widespread use on Internet. • E-Solutions is one of the four key strategic objectives at CNWL • Learners’ favourable reaction and feedback to other information delivered online, or by video Tony Delahunty College of North West London

4. The Solution • A single short, focused, humorous animated induction: • 8 core services/topics condensed into a ‘storyboard’ based on 3 key messages only • Animation concept sourced and commissioned • Delivered online via College’s learning platform (VLE). • Shown in class to all students in first week of programme Tony Delahunty College of North West London

5. The Production Tony Delahunty College of North West London

6. The Impact • Standardised student induction across college: • Learners view a coherent, unified package that they can revisit as and when needed • Retention/understanding of key messages: • 85% of students found this induction useful, increased from 73% in previous year • Teachers have a short and appealing means of ensuring key topics are covered in a standardized way. • The College looks and feels like a progressive organisation, ready to exploit technology in a purposeful way. Staff motivated to produce quality, visual materials, students to expect up-to-date media. Tony Delahunty College of North West London

7. Technology adding more value at CNWL • Other current initiatives: • E-learning hour: minimum 1 hour per week for each full-time course being delivered by using online resources • Cloud-based solution for student access and storage: early adopters of “Office 365 for Education”. Potential for cloud-hosted communication for learning • Wifi rolled out within College sites for users to access services and learning on own devices. • Video/media hosting platform for managing and exploiting visual learning resources, i.e. an “in-house YouTube” Tony Delahunty College of North West London

8. Technology Adding Value at CNWL Vicki Fagg – Principal vicki.fagg@cnwl.ac.uk Grethe Woodward – Head of ILT grethe.woodward@cnwl.ac.uk Tony Delahunty – E-Learning Manager tony.delahunty@cnwl.ac.uk Tony Delahunty College of North West London