Delaware Publicly Funded Workforce System Snapshot and Quick WIOA Overview

1. Delaware Publicly Funded Workforce System Snapshot and Quick WIOA Overview

2. Agenda • DOL-DET/ DWDB interface • What the DWDB Does • What DOL-DET Does • WIOA background • Strategic Goals

3. DWDB DOL-DET Interface • Delaware Workforce Development Board (DWDB) -- Aligns the components of the workforce system to provide employers the trained and ready workers they need now and in the future. • The Delaware Department of Labor, Division of Employment of Labor (DOL-DET) provides services enabling employers and job seekers to make informed employment and training choices leading to employment. • Joint Administrative entity • DWDB = Providers • DOL-DET = Clients • DWDB + DOL-DET = Business

4. What The DWDB Does • Development, implementation and modification of a four year (unified/combined) plan for WIOA core (and other combined) programs to be submitted to the U.S. DOL and the U.S. DOE, as detailed in section 116(b)(3)(iv); • Review of statewide policies, of statewide programs, and of recommendations on actions that should be taken by the State to align workforce development programs in the State identified in section 101(d)(2) of WIOA; • Development and continuous improvement of the workforce development system identified in section 101(d)(3)of WIOA; • Development of linkages to ensure coordination and non-duplication among core programs and the other programs identified in section 103(a)(2) of WIOA;

5. What the DWDB Does (cont.) • Maintain a list of eligible providers with performance and cost information; • Conduct oversight of youth activities, career services and training activities and the one-stop system authorized under the Act; • Negotiate Performance Measures; and • Comply with all other applicable provisions of WIOA including any subsequent amendments.

6. What DOL-DET does • Ensure that an appropriate list of providers determined to be eligible be made available to such participants and the public through the one stop system; as described in section 122 (d); • Establish and maintain sound fiscal practices and procedures which will ensure that all funds are managed in accordance with the Delaware State Code, the WIOA, and the parties to this agreement; • Administer all WIOA programs described in titles I & III of the act. • Administer any other programs agreed to by the CEO and the WDB; • Develop and maintain a Management Information System to monitor eligibility, intake, performance, and compliance with contracts, the WDB Plan, and regulations under the Act; • Report on operations, federal performance measures and expenditures of all WIOA core programs as required by the U.S. Secretary of Labor, the CEO, and the WDB;

7. What DOL-DET (cont.) • Manage request for proposal process, review and evaluate proposals, execute contracts and review and monitor contract performance; • With the concurrence of the WDB, take prompt and appropriate corrective action upon learning of violations agreements, contracts, the Act or Regulations; • With the WDB, establish and maintain a procedure for handling grievances, investigations, and hearings as required under the Act; • Develop an Annual Budget for the Administrative Entity; • Establish and maintain eligibility determination, intake, assessment and referral procedures for those enrolled in WIOA programs; and • Provide training for all staff involved in the implementation of WIOA

8. Background • President Barack Obama signed the Workforce Innovation and Opportunity Act (WIOA) into law on July 22, 2014. • Core Partners • The Delaware Department of Labor, Division of Employment and Training (DOL-DET); • The Delaware Department of Labor, Division of Vocational Rehabilitation (DVR); • Delaware Department of Health and Social Services, Division of Visually Impaired (DVI); • and The Delaware Department of Education, Adult Education (Adult Ed). • The law’s intent is to make these partnerships vibrant, meaningful, and synergistic.

9. The Five Main Goals • Cultural Transformation Leon Tucker, Team Lead • The most important goal; • Changing focus from compliance to customers • Process Redesign – Stacey Laing, Team Lead • A review of the entirety of the state system; • Building a bridge between a future and current state • Resource Alignment -- Jerry Hunter (UWDE), Team Lead • Determine who has what money and determine how we can leverage funds • Pathways – Luke Rhine (DOE) • To align Delaware’s Pathway’s to Prosperity program and migrate it to out of school programs • RFP Redesign – Bill Potter • Rebuild the DOL-DET, DWDB RFP process

10. The WIOA Vision The WIOA Vision states that the “revitalized workforce system will be characterized by three critical hallmarks of excellence: • The needs of business and workers drive workforce solutions; • One-Stop Centers (or American Job Centers) provide excellent customer service to jobseekers and employers and focus on continuous improvement; and • The workforce system supports strong regional economies and plays an active role in community and workforce development.

11. Final Thoughts • No one could make a greater mistake than he who did nothing because he could do only a little • Edmund Burke