TaxWise Online Enhancements

1. TaxWise Online Enhancements CCH Small Firm Services a Wolters Kluwer business

2. Prep Use Fields • Adding 3 new Preparer Use Fields to the Main Information Sheet • Prep Use 13 • Prep Use 14 • Prep Use 15 • Available to enter Custom Questions that will appear during the interview • Create drop down selections that appear during the interview and on the Main Information Sheet • Added to all applicable reports CCH Small Firm Services a Wolters Kluwer business

3. Time Out Reminder Time out reminder will display 5 minutes prior to the mandatory 20 minute logout process Appears after 15 minutes of inactivity Displays the time the application will logout Continue in application by taking an action within the application CCH Small Firm Services a Wolters Kluwer business

4. Context Sensitive Help • Entry level help will be available for a majority of the entries throughout the tax forms • Same entries that are available in the desktop application • Help icon is available on the entry level icon bar CCH Small Firm Services a Wolters Kluwer business

5. Second option for Deleting Forms • Added a Delete Form icon • Displays the available forms that can be deleted in a new window • Similar to the Add A Form dialog box • Allows the preparer to select multiple forms to delete • Displays the entity names more clearly for forms that allow multiple copies CCH Small Firm Services a Wolters Kluwer business

6. Improvements to Diagnostics • Moved diagnostics to the top portion of the workspace • Helps transition from desktop to TaxWise Online • Print the diagnostics Results • Create e-file bar is always visible • Print Return link is available once the e-file has been created • Replaced Close Return with Print Return Option CCH Small Firm Services a Wolters Kluwer business

7. Don’t want your preparers overriding entries? • Specific user roles default to disallowing the override feature • ReturnPreparer • Interviewer • Reviewer • Site Administrator can turn this feature off in Advanced Settings • Preparer sees an indicator that override is not allowed CCH Small Firm Services a Wolters Kluwer business

8. New Roles • Reviewer Role • All the rights of SuperUser except Submit E-files • Can see all returns • E-file Manager • Has the ability to submit e-files • More flexibility to have roles to fit site needs CCH Small Firm Services a Wolters Kluwer business

9. The Interview Wizard • Adding state specific questions to the interview • Based on the state abbreviations entered in the Resident State Fields • Displays questions that do not automatically calculate from the Federal forms • Information entered carries to the state forms • Information entered during the Interview process carries information to the 13614 • Pages 1 and 2 will be calculated from the Interview • Pages 3 and 4 will be direct input entries • Prints with the tax returns CCH Small Firm Services a Wolters Kluwer business

10. Extended use of “hot key” functionality • F9 • Activates the Link Dialog box • Ctrl+E • Takes you to the next required entry • Ctrl+D • Runs diagnostics • Ctrl+I (Insert row) • Inserts a row (Interest and Dividend statements, Capital Gains worksheets) • Ctrl+R (Remove row) • Removes a row (Interest and Dividend statements, Capital Gains Worksheets) CCH Small Firm Services a Wolters Kluwer business

11. User Defined State Print Sets • Manage state print options • Increase the number of copies for specific state forms • Limit the state forms that print with the return • Change the print order of forms within a state CCH Small Firm Services a Wolters Kluwer business

12. Refund Monitor • Displays the Primary taxpayers first and last name. • Allows preparer to easily identify what return they are in CCH Small Firm Services a Wolters Kluwer business

13. Data Center Improvements • The Data Center can handle the power and cooling needs of approximately 1200 servers compared to 400 for Rome. We are moving approximately 275 physical servers to the new location, so we have plenty of room to grow. • We have reduced our physical server foot print by approximately 125 servers by virtualizing servers that are too old to consider moving. This is good for the environment and will help to reduce the power bill in the future. • The new storage solution can serve approximately twice the amount of requests for data than the current solution in Rome. The new storage solution will serve data requests faster which will give us the ability to quickly process returns for our customers. CCH Small Firm Services a Wolters Kluwer business

14. Data Center Improvements • The Network infrastructure speed has been increased by 1000 percent in the new Data Center. The new infrastructure will provide faster access to servers and storage and will help increase our ability to quickly process e-files for our customers. • Internet bandwidth has been increased by almost 200 percent. The new bandwidth will provide our customers with quicker access to our internet enabled applications and allow us to serve more simultaneous customers than we can from the Rome location. • Server storage has been increased by almost 100 percent. The new storage will give us the ability to store more returns next year and we will have plenty of space to perform load testing. CCH Small Firm Services a Wolters Kluwer business

15. Modernized E-file • Tax Applications will create e-file based on the Form Set available • Utilizes Submission ID rather than DCN • IRS acknowledges in 5 – 10 minutes • Acknowledgements still have to be split and posted (estimate 1 hour) • Ability to electronically file state returns that do not have a federal filing requirement CCH Small Firm Services a Wolters Kluwer business

16. What are we working on? • Adding the ability for users to determine the number of returns to view on the Return list • Programmatically eliminating accidentally typing in front of a zero in an entry field • Only applicable in default. When the field is active, the zero will disappear CCH Small Firm Services a Wolters Kluwer business

17. Training Opportunities in TaxWise • Training options available include • Taxwise Desktop • TaxWise Online • Link & Learn onwww.irs.gov – only available to volunteers under the IRS contract such as VITA, TCE, AARP, Military CCH Small Firm Services a Wolters Kluwer business

18. Training in TaxWise Desktop • In TaxWise Desktop • Log in to Username Training - Training returns can be created under the Training username • Training SSN requires use of last 4 numbers of the EFIN • Transmit returns to the Training EFC • Receive an acknowledgement • Reports are active in Training CCH Small Firm Services a Wolters Kluwer business

19. TaxWise Online Training • To access TWO Training log into • www.twonline.taxwise.com/training • Green Background regardless of year • Create returns • Move returns • Print returns • Send to Training EFC • Receive Acknowledgements • All users under IRS Contract have access CCH Small Firm Services a Wolters Kluwer business

20. What is Link & Learn? • Hosted on www.irs.gov • The Volunteer Income Tax Assistance and Tax Counseling for the Elderly (VITA/TCE) e-learning courses! • Practice the process of assisting taxpayers in preparing and filing Forms 1040EZ, 1040A, 1040, 1040NR, 1040NR-EZ, 1040PR, and Form 1040X returns. • Seven VITA/TCE courses—Basic, Intermediate, Advanced, Military, International, Puerto Rico and Foreign Students • Course for Returning Students • Link to Practice Lab from courses CCH Small Firm Services a Wolters Kluwer business

21. How to access Link & Learn Taxes • Open your browser and go to www.irs.gov • In the Search box type Link & Learn Taxes • Click the Link & Learn Taxes link • Select a course • Click on Start • Once you have finished the course enter the Practice Lab to complete returns CCH Small Firm Services a Wolters Kluwer business

22. Accessing the Practice Lab from Link & Learn • Once you have selected the Practice Lab • Receive a Password from the • Site Coordinator • SPEC Relationship Manager • Scenarios specifically designed to cover the types of tax returns that volunteers encounter • Click on Login CCH Small Firm Services a Wolters Kluwer business

23. Login to the Practice Lab • AARP offices can access the Practice Lab by using the following link https://twonline.taxwise.com/pbt • Log in with your User ID and zip code if already registered • New Users will click the link Create New User CCH Small Firm Services a Wolters Kluwer business

24. Create a New User • To create a New User • enter the first 5 digits of your zip code • Enter your email address • Click on Create User ID • Click on Next and Print the User ID that you will log in with • Log in with User ID and zip code CCH Small Firm Services a Wolters Kluwer business

25. Classes offered on Practice Lab • Once user is logged in The Practice Lab opens • The user clicks on link to access the 2010 IRS Training in the HELP Center • 2010 TaxWise IRS Training TaxWise Training

26. 2010 TaxWise Training • Classes offered for both TaxWise Desktop and Online programs • Classes grouped by Admin and Users such as • TaxWise Online Admin • Requirements, Settings & Prior Year • Login & Manage Users • Electronic Filing • Reports • TaxWise Desktop Admin • System requirements • Security Manager • Electronic Filing • Reports CCH Small Firm Services a Wolters Kluwer business