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Mitel Communications Director 4.1 Licensing Evolution

Mitel Communications Director 4.1 Licensing Evolution. November 2009. During Presentation Session, Please ask questions via Chat window Mitel OnLine (MOL) Presentation, FAQs, Online Demo Contacts Regional Systems Engineer. Communications Plan MCD Licensing Overview Global Channel Partners

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Mitel Communications Director 4.1 Licensing Evolution

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  1. Mitel Communications Director 4.1Licensing Evolution November 2009

  2. During Presentation Session, Please ask questions via Chat window Mitel OnLine (MOL) Presentation, FAQs, Online Demo Contacts Regional Systems Engineer Communications Plan MCD Licensing Overview Global Channel Partners Date: November 13th Mitel Certified Training Notes

  3. Mitel Communications Director 4.1 • Evolution of Mitel Communications Director • Solution Overview • Partner Support Coming February 2010

  4. Licensing Complexity Too many base packages and user licenses Complex to quote Software Capacity Limitations Core software package User and device licences Specialist capabilities that can be applied to devices System based options Evolution of the Mitel Communications Director Current MCD Model Challenges Transition to a simplified structure, packaging, and licensing model

  5. Base Packages: 24/32 CALA 32 UK/Europe 64 Integrated 200 Integrated 500 Integrated 1400 Integrated 64 Gateway 200 Gateway 1400 Gateway MCD for MXe Server MCD 64 for MXe Server MCD 200 for MXe Server MCD 500 for MXe Server All the expansions from one base pack to another System wide licences XNET Voicemail networking IP Networking Now enabled on Standalone systems Remote management Tenanting Advanced voicemail User & Device Licenses IP Phone, IP Desktop/Wireless Hot desk device Hot desk user SIP user Remote resilience licence • For New Sales • 3 Base Packages • Standalone PBX • Enterprise PBX • Industry Standard Server Software • 2 System Types • Standalone • Enterprise • 2 User License Types • MCD Standard • MCD Enterprise Simplification Streamlined Base Packages and Licenses

  6. A New Foundation • Focus on software solutions • New structure with a user based focus • Drive to industry standard platforms Mitel Communications Director 4.1 New Software Structure • New core capabilities: • hot desking for all users • resiliency for enterprise users • No differentiation between MiNET and SIP phone users • Streamlined current system wide options • Offer specialist applications • Reduced number of base packs • Eliminated software capacity limits • Differentiated Standalone and Enterprise systems • New hardware and software solution packages Streamlined Packaging Simplified Licensing Model

  7. Preferred Network Deployment Choice 2. User Controller with Media Gateways 3. Survivable Branch Office Solutions 1. Standalone or Networked PBX Choosing the System Type Upfront Sets the Stage

  8. System Type CX(i) Survivable Branch Office CX Media Gateway 1 A. No Networking Required Standalone System (PBX) • Hardware • CX, CXi II, MXe, AX • 3300 CX or CXi II Controller, DSP II, T1/E1 Combo Card • Mitel Enterprise Gateway software • IP networking • 8 compression channels • 1 Network Link License • Accepts ONS licenses only • 3300 CX or CXi II Controller, DSP II • Mitel Enterprise Gateway software • IP networking • 8 compression channels • Accepts ONS licenses only 1 B. Networking Required Enterprise System • Hardware • AX, CX(i), MXe, MXe Server, ISS • User Controllers, Media Gateways & Survivable Branch Offices • Base Package • 16 Enterprise Users • 1 NLL • Remote Management and networking licenses • Tenanting • Advanced voice mail • IP Networking Out of the Box • XNET and Voice mail Networking • Supports • MCD Enterprise User licenses ONLY • Voice mail • External Hot Desking • ACD agent licenses • Base Package • 16 Enterprise Users • 1 NLL • Remote Management and networking licenses Tenanting • Advanced voice mail • IP Networking Out of the Box • XNET and voice mail Networking • Supports • MCD Enterprise User licenses • Voice mail • External Hot Desking • ACD agent licenses • Base Package • 16 Standard Users • 1 NLL • Remote management • Tenanting • Advanced voice mail • No IP Networking • Supports • MCD Standard User licenses ONLY • Voice mail • External Hot Desking • ACD agent licenses • Base Package • 16 Standard Users • 1 NLL • Remote management • Tenanting • Advanced voice mail • No IP Networking • Supports • MCD Standard User licenses only • Voice mail, • External Hot Desking • ACD agent licenses Enterprise Standalone Base Enterprise Standalone Base 3300 Analog User Controller MXe Media Gateway • 3300 CX or CXi II Controller, DSP II, Dual T1/E1 • Mitel Enterprise Gateway software • IP networking • 8 compression channels • 2 Network Link Licenses • Accepts ONS licenses only • 3300 AX Controller • Mitel Enterprise Gateway software • IP networking • 8 compression channels • Accepts ONS and Enterprise User Licenses • Can a standalone system be migrated to an enterprise system?

  9. Choice – User Licenses MCD Enterprise User MCD Standard User • System wide licenses • Remote Management • Tenanting • Advanced Voice Mail • Hot Desking • Optional Add-on • ACD License • Dynamic Extension (External Hot Desking) • Voice Mail • System wide licenses • XNET • Voice mail networking • IP Networking • Remote Mgmt, Tenanting, Adv VM • Hot Desking & Resiliency • Optional Add-on • ACD License • Resilient ACD License • Dynamic Extension (External Hot Desking) • Voice Mail Enterprise Systems Only Standalone System Only The User License is a reflection of the System type

  10. À la Carte or Power Packs Customer Service / Office Administrator Mobility Power Pack Unified Messaging Power Pack Senior Executive Collaboration Pack IT Manager Collaboration & Mobility Knowledge Worker / Manager Sales / On-site Service & Support Simply Communicating Transition from SMPL Licensing • New add-on “Power Packs” for Professional / Expert users • MAS 2.1 software required for Unified Messaging Power Pack • MAS 2.1software, UC Server software required for Collaboration, Mobility Power Packs • “Power packs” can be added to the enterprise user and standard user licenses

  11. Unified Messaging Mobility • Nupoint Voice Mail Box on MAS • Nupoint Standard UM • Unified Communicator Express • UM Power pack enables access to: • Nupoint feature set • Speech Auto Attendant • other apps thru MAS • NuPoint Advanced UM • UCA web client (desktop & mobile) • Presence • Dynamic Status • MCD Dynamic Extension • Capability for a mobile phone Collaboration Collaboration & Mobility • NP Advanced UM • UCA Desktop client • Outbound Fax • AWC license • Build on Unified Messaging Pack • Can be used separately • 1 AWC audio and web port included in the Collaboration 10 user pack • 5 AWC audio and web ports in the Collaboration 50 user pack Application POWER Packs À la Carte or Power Packs Collaboration & Mobility Collaboration Pack Mobility Power Pack Unified Messaging Power Pack Customize User Licenses Based on Role Requirements

  12. The Transition Mitel OPS Manager ACD Hot Desk Agents Software Assurance

  13. Transition to Mitel Communications Director 4.1 Mitel OPS Manager Network Scenario Requirements 3300 Controller Must be on MCD 4.0 to migrate to GDM then upgrade to MCD 4.1 All SX-2000 must be migrated to 3300 and MCD Software before upgrade to MCD 4.1 Mixed SX-2000® and 3300 Controller Customer who require Integrated Directory Services Integration IDS functionality will be available in MCD 5.0 Mitel Ops Manager is not supported in MCD 4.1 or any future releases due to commitment to embed functionality in the 3300 GDM Model.

  14. STEP 5 Adding systems into a network running at a lower software level ? Simply order a 64 Gateway package, upgrade using old licensing structure. Mitel approval required. Transitioning the Installed Base STEP 4 Systems without IP Networking, XNET or Voice mail Networking enabled will be migrated to a Standalone System MCD 4.1 STEP 2 Existing MCD 4.0 customers must be migrated to GDM NO UPGRADE MCD 4.0 Customers who want to add users without upgrading can do so. STEP 4 Systems with either IP Networking, XNET or Voice mail Networking will be migrated to an Enterprise System STEP 3 When Migrating to MCD 4.1, there is automatic transition of system and user licensing to new software structure STEP 1 MCD 4.0 is a pre-requisite for any customer to migrate

  15. Migration Program Incentives 3300 Controller • SX-2000 MicroLIGHT Migration Package • 2nd 3300 Controller is free for SX-2000 LIGHT Redundant conversions 3300 ICP Software + Options • All feature options are included in3300 ICP base software • Link licenses, XNET, and ACD licenses migrated at no charge • 2nd 3300 ICP software free for SX-2000 LIGHT Redundant conversions New SX-2000 to MCD 4.1 Migration Promotion Program Details Coming Soon Will Replace Current Program Current Program Extended to January 2010 SX-2000 LIGHT Per Nodes andInterface Cards • SX-2000 LIGHT per nodes and interface cardscan be reused • Free IP phone license with purchase ofevery IP phone at time of conversion IP PhoneLicenses Mitel Enterprise Manager • Free upgrade from OPS Manager to Enterprise Manager Migrate SX-2000 LIGHT to MCD 4.0 SX-2000 LIGHT Common Control SX-2000 LIGHT Software + Options SX-2000 LIGHT Per Nodes andInterface Cards Telephone Sets • Reuse existing analog and4000 series phone sets • Upgrade applicable users to IP phone sets - Free IP phone license with purchase of every IP phone at time of conversion Telephone Sets Analog 4000 Sets Analog 4000 Sets IP Sets Network Management – Mitel OPS Manager

  16. ACD Agent Licensing • Standalone and Enterprise Systems support ACD Agent Licenses • Standard users or enterprise users can now be ACD hot desk users • ACD hot desk users can consume either a standard or enterprise license • A resilient ACD Agent license on a secondary controller is still required for resilience • Traditional ACD Agent log-in • Multiple users one license • A user license not required for Agent ID • The device the user logs into requires a User license

  17. Software Assurance (SWA) • Leverages automated SWA Renewals Process • Applies to all products, all releases • SWA calculated on a per system, per user basis • Base price, plus Price per user • Aggregated per customer • Lower price point for smaller system sales • Scales with software value purchased • Automatic notification if system growth requires additional SWA

  18. Customer Scenarios Small Business Mid-size Business Enterprise

  19. PROFILE • Have a single site, my business grows by 20 users. Require some hot desking • Starting number of users: 50 Small Business Licensing Scenario MCD 4.1Licensing Licensing Today My business grows by 20 people, what do I order?

  20. PROFILE • Have a single site, require resilience as phone system is critical to business operation. • Total of 150 users: • 50 mobile and use hot desking. • 20 phones designated as hot desks • Other 100 users all have fixed phones MCD 4.1Licensing Mid-Size Business Licensing Scenario Licensing Today Increased value add through incorporation of core features in to base license

  21. PROFILE • 4000 users. Need to centralize management at company data centre. • One main office and 5 smaller branches • Services at the branch must be maintained in the event of a WAN failure • Analog trunks into each branch • 1000 mobile users • Require 500 hotdesks for mobile users. • All phones must be resilient • Have 12 E1 links into the HQ which is the primary trunking for all users Licensing Today MCD 4.1Licensing Large Enterprise Licensing Scenario

  22. Benefits • Simplified Portfolio Packaging • Simplified Expansion • Easier to quote, sell, and order • Enhance user license with additional applications when required • User based pricing • Reduced Complexity • No separate à la carte licenses for Hot Desk devices, SIP users, and remote resiliency • No user capacity limits on the software Retain competitive pricing

  23. Partner Support • Available January 2010 • Updated Support Tools • Sales Work Bench • Applications Management Center (AMC) • Available November 2009 • MOL Mitel Communications Director Web Page • Recorded Webinars • Overview with PLM • Walk-through with Regional SEs • FAQ • Sales Training Modules

  24. Mitel Sales Professional CertificationMCD 4.1 Licensing • MCD 4.1 licensing content included into the full MCD sales course(December 2009) • Leader-led, virtual workshops on MCD 4.1 Licensing(4x/week in December 2009 & January 2010) • Self-study course(Mitel Sales Training Webpage) • Sales logistics course: How and what is required to build an MCD Solution using SWB (Mid-January 2010) All above courses and programs can be tracked and reported on

  25. Thank you For More Information Contact your Regional Mitel Sales Engineer

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