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Performance Measurement: A Brief Introduction

Performance Measurement: A Brief Introduction. For Kunuwanimano Child and Family Services. Outline. What is performance measurement? A proposed framework to measure performance What are indicators and how are they used to measure performance?

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Performance Measurement: A Brief Introduction

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  1. Performance Measurement: A Brief Introduction For Kunuwanimano Child and Family Services

  2. Outline • What is performance measurement? • A proposed framework to measure performance • What are indicators and how are they used to measure performance? • Finessing KCFS’ draft Performance Measurement Framework

  3. What is performance measurement? • Performance measurement for Kunuwanimano Child and Family Services : • what we want to achieve - to ‘make a difference’ • the steps - how the program will achieve its objectives • how we know the project is on track to achieve its objectives • identifying the quantity and quality of • identifying outcomes/impacts • linking actions and processes to inputs • It isn’t: • Activities • Managing • Auditing • Directional

  4. Current Performance Measurement Framework Context • Goals and Activities taken from Kunuwanimano Strategic Plan • IOG drafted some performance indicators, outputs and outcomes. To be reviewed and revised with Kunuwanimano. • Our focus now will be on developing with staff and board members key performance indicators as reporting mechanisms that meet the needs of the Board and MCYS.

  5. Performance Measurement Framework: A model Performance Components Performance Indicators Performance Monitoring and Reporting Continuous Quality Improvement 1. Quality Prevention Services Analysis & Learning Revision& Adjustment Measures (Quantitative & Qualitative) Data Collection Monitoring Accreditation 2.Operational Effectiveness and Efficiency Assessments 3. Readiness for Protection Services Public Reporting Foundations for the Performance Measurement Framework Funding, Human Resources, Integrated Data Systems

  6. Developing Indicators • Specific, Measurable, Attributable, Robust, Timely (SMART) • Attractiveness / Feasibility • Linked to existing data collection where possible • Reduce data collection burden as much as possible • Aimed at particular levels of impact (Macro/Meso/Micro)

  7. Performance Management example

  8. KCFS – Draft Performance Measurement Framework

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