Ben Zimmer Property Solutions International, Inc. bzimmer@propertysolutions

1. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Session - 102 Ben Zimmer Property Solutions International, Inc. bzimmer@propertysolutions.com Direct (801) 375-5522 ext. 503

2. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Problems Before Implementing Portals No online application process (Only walk-in) No online payments (Only mail or walk-in) No online maintenance requests (Only phone or walk-in)

3. SOLUTION: All-in-one portal & payment solution integrated with AMSI eSite & eService IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Possible Options Online application process Custom web developers Online payments Our bank or specialty payment processors Online maintenance Custom web developers or maintenance software

4. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Product Overview Individual community websites with marketing tools Online resident environment with resident retention tools Online payment solution (for applicants and residents)

5. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Helping Prospective Residents Real-time availability * Online applications * Guest cards * Floor plans & pricing * Photos & virtual tours Printable brochures Google™ Maps * Integrated with AMSI eSite

6. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Helping Residents Automated enrollment * Online payments * Maintenance requests * Community event calendar Utility connections Concierge services Special online discounts * Integrated with AMSI eSite

7. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Helping Managers Website editor

8. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Helping Managers Website editor Rental application builder

9. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Helping Managers Website editor Rental application builder Website statistics

10. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Implementation Benefits to Managers Resources to Implement: 1. Property name 2. Logo 3. Voided check Cost: Multiple package plans available Time to Implement: 1 – 4 weeks Results: Full functioning website / portal / payments

11. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

12. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

13. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

14. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

15. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

16. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

17. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

18. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

19. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

20. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Examples Design selection to fit the look-and-feel of the property

21. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES On-Going Benefits to Managers INTEGRATION! INTEGRATION! INTEGRATION!

22. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Prospect Portal™ Integration Pulls from AMSI eSite • Floor plan pricing • Lead sources on guest cards • Lead sources on online applications • Real-time unit availability Posts to AMSI eSite • Guest cards • Online applications • Real-time unit reservations • Application fee payments

23. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Resident Portal™ Integration Pulls from AMSI eSite & eService • Maintenance history & current status • Current payment balance line items • Payment history Posts to AMSI eSite & eService • New maintenance requests • New payments (including saved allocation settings for partial payments)

24. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Manager Benefits • More efficient communication to the resident • Time savings for the manager (No data re-entry) • No error from data re-entry

25. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Current Clients • Over 50 management companies • Over 150,000 units represented • Clients include CLK (15,000 units), HSC (30,000 units), Lynd Company (30,000 units), CAPREIT (15,000 units), ERT (44,000 student beds), Sealy (8,000 units), Princeton (5,000 units), GSL (10,000 units), Epic (4,000 units), Glacier Management (10,000 units), and so on.

26. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Conclusion • You have to provide all four channels to your residents (walk-in, mail, phone, and Internet).

27. IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Conclusion • You have to provide all four channels to your residents (walk-in, mail, phone, and Internet). • Prospective residents can apply and pay application fees faster and more easily. • Residents are happier and have better communication with managers. • Managers have more content control, save more time, and operate more efficiently.

28. Ben Zimmer bzimmer@propertysolutions.com Direct (801) 375-5522 ext. 503 IMPLEMENTING ONLINE PAYMENTS & PROPERTY WEBSITES Contact