How to do business process optimization?

1. How to do business process optimization? A business process is a system that a company uses to achieve a goal. It can also be defined as a series of steps that are used to create value for customers. Administrators analyze business processes to evaluate the operation of a particular process. The administrator first analyzes the current process and, after doing that review, can make decisions about the changes that can be made to improve the existing process. The improved process can help the company to save time, reduce costs or create a more attractive product for customers. Determine how a business process is created Define a business process. The process represents what a company does to achieve a certain goal. Business process optimization refers to the activities that employees do daily to achieve an organizational goal. A business process must cover the variations or exceptions of the process. To understand how to analyze a business process, you must consider how a process is created. Keep in mind the scope of the task. Imagine that you want to update the process to send the invoices to the clients. The scope of the Business process optimization refers to the breadth of it. In this case, imagine that the scope is each invoice that is sent to a customer, so you determine that you send an average of 200 bills per month. Identify the expected result. Think about what you want to achieve with the analyze business process. In this case, you want to send an invoice to each client as soon as the product is delivered. You will send a hard copy of the invoice when sending the order. You will also send the invoice by email to each client. Keep in mind that there are sub processes within the same processes. The more specific the process, the easier to analyze and improve it. Document the business process. You can document the analyze business process as a list of steps and you can also create a flowchart. Often, a process will involve several departments if it is a large organization. For example, to carry out the billing process, the billing department and the accounting area will participate. Defines the departments or functions of the entities in the processes, as well as their resources and results. Record the exceptions to the process. Almost all business procedures will have variations or exceptions. For example, you may have some customers who buy large quantities of products and receive large discounts. These discounts require that the billing staff ignore the discounts calculated in the program. Major discounts must be entered manually to issue an accurate invoice.