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ADVERTISING: Insights from Communication and Persuasion Research. THE COMMUNICATION PROCESS. The first model of communication:. Receiver. Source. Message. Fields of Experience. THE COMMUNICATION PROCESS. A second model of communication:. Sender. Receiver. Meaning.
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ADVERTISING:Insights from Communication and Persuasion Research
THE COMMUNICATION PROCESS • The first model of communication: Receiver Source Message
Fields of Experience THE COMMUNICATION PROCESS • A second model of communication: Sender Receiver Meaning
THE COMMUNICATION PROCESS • A third model of communication: Sender Receiver Decoding (Meaning) Encoding (Meaning) Message Feedback
Interpretant/ intended meaning (masculine,rugged individualistic) Sign or symbol representing intended meaning (Cowboy) The Semiotic Perspective 3 parts to every marketing message Object Brand such as Marlboro Object Brand such as Marlboro Sign or symbol representing intended meaning (Cowboy)
INVOLVEMENT Decoding is ACTIVE • That is, it requires EFFORT • When can you expect people to spend effort? • 1. When they CARE about what you’re saying • personal relevance This is the concept of INVOLVEMENT The personal relevance of the product interest, price
Elaboration Likelihood Model • Petty & Caccioppo • Two questions: • Motivation to process? • Ability to process? • When YES to both: HIGH elaboration • Central cues • product • When NO: LOW elaboration • Peripheral cues - • source or ad
Alternative Response Hierarchies Involvement with Topic High Low Learning Model Low Involvement Model Learn Feel Do High Learn Do Feel Product differentiation Dissonance/ Attribution Model Do Feel Learn Low
Activity • Develop THREE ads for toothpaste • using ALL 3 hierarchies: • High • Dissonance • Low
Quote of the Day • If your advertising goes unnoticed, everything else is academic. • William Bernbach • (DDB)