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Case story. Health Care. Low investment High flexibility Increased capacity. Lack of capacity occationally forces patients out in not intended areas Nurses have to spend more time to see patients in these areas , as they have no possibility to call for assistance.
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Casestory Health Care • Low investment • High flexibility • Increasedcapacity
Lack of capacityoccationally forces patients out in not intendedareas • Nurses have to spend more time to see patients in theseareas, • as they have nopossibility to call for assistance
Installing a wirelesspullcord switch on the bed • Low installation cost – just install the DTI unit on the bed and plug-in 230V • Increasedflexibility to place the bed/patient • Increasedefficiency of the nurses work
230VAC - 12VDC power supply unit pull-cord switch DA1 DECT module • Compatible with the existing • KIRK DECT infrastructure
Assistance bed 3 • A pre-definedtextmessage to • a pre-definedextensionnumber
Low investment • High flexibility • Increasedcapacity
Casestory Need HELP? Retail • Good customer service • Efficientpersonal • Low installation costs Need HELP? ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE
A big national supermarket with many shops accross the country • Tender for a wirelesstelephony system for each of the outlets
Twoimportantdemands to the system: • Rugged and reliablehandsets • Customer service switches PRESS FOR ASSISTANCE
Customer service switches arerealized by means of ECT DTI sytem. • Advantages: • Wireless = verylow installation cost • Using the existingPolycom DECT infrastructure = No additionalcost of infrastructure ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE ECT DECT module (DA1) and 230V PSU inside
Go to Radio/TV • A pre-definedtextmessage to • a pre-definedextensionnumber ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE
Good customer service • Efficientpersonal • Low installation costs Need HELP?
Casestory Retail Supervisor call for Automated Check Out (ACO) Need HELP? • Good customer service • Efficientpersonal • Low installation costs ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE
Installation of Self-Service-Payment (or ACO) in supermarketsadds the capacity • and reduces the salerycost. • Problems with Self-Service: • Somegoodsmaybeconnected with an age limit (spirits, wine, beer, etc.) • Bar codescanbeimpossible for the system to detect • Eventhough the concept is Self-Service, somecustomersmay have problems
If scanning goodsconnected with an age limit (goods with restriction), a visual alarm (lamp) typicallyturns on, indicatingthat assistance is needed.
Introducing the automatic and/or manual ‘call for assistance’ willaddressboth problems. ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE
Customer service switch: Input 1 of the ECT DTI sytem. • Scanning goods with restriction: Input 2 of the ECT DTI sytem. • Advantages: • Wireless = verylow installation cost • Using the existingPolycom DECT infrastructure = No additionalcost of infrastructure ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE ECT DECT module (DA1) and 230V PSU inside
Go to ACO 5 • A pre-definedtextmessage to • a pre-definedextensionnumber ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE
Good customer service • Efficientpersonal • Low installation costs ASSISTANCE Automated Check Out Need HELP? PRESS FOR ASSISTANCE
ECT A/S, Sintrupvej 23, DK8220 Brabrand, DENMARK Contact: Knud Madsen Tel: +45 8744 1230 Mob: +45 2465 6233 mail: kma@ect.dk