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2001 NC AHEC ITG Meeting

2001 NC AHEC ITG Meeting. November 1-2, 2001. A. J. “Tony” Kane, MS Assoc. Director, Statewide Information and Technology NC AHEC Program Office. Review of CIO and ITG Structure. November 1, 2001 9:50 - 10:20 am. Comparing The CIO & ITG. Information Technology Group.

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2001 NC AHEC ITG Meeting

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  1. 2001 NC AHEC ITG Meeting November 1-2, 2001 A. J. “Tony” Kane, MSAssoc. Director, Statewide Information and TechnologyNC AHEC Program Office

  2. Review of CIO and ITG Structure November 1, 2001 9:50 - 10:20 am

  3. Comparing The CIO & ITG Information TechnologyGroup • The CIO Group has one representative from every AHEC • CIOs can act as filter between ITG & non-IT AHEC groups • ITG allows sharing general info among wide IT audience ChiefInformation Officers ITManagement Sys Admin Video Support Help Desk Network

  4. AHEC Technology Email Lists(all @listserv.unc.edu) • CIO : Chief Information Officers • One “seat” per AHEC + Program Office • ITG : Information Technology Group • Superset of CIO List • All technologies: Networking, Admin, Video... • ITG-Video : Videoconferencing Workgroup • Currently used for Scheduling AHEC VCR

  5. AHEC Technology Email Lists(all @listserv.unc.edu) • AHEC-Healthstream • Statewide Workgroup on Healthstream topics • CASCE_Data_Standards • a.k.a. CASCE Advisory Group • For system-wide standards/change agreement • CASCE : All CASCE Users • General announcements regarding updates, scheduled maintenance, etc.

  6. Review of CIO and ITG Structure Questions?

  7. Current Technology Issues Facing the AHEC November 1, 2001 11:15 am - 12:15 pm

  8. Current Technology Issues… • Health Insurance Portability and Accountability Act • Staying Competitive as a Non-Profit in For-Profit Markets • Staying Current with, and Supporting, Ubiquitous Technologies • The Unquenchable Thirst for Bandwidth • Two Hats and Half a Head

  9. Current Technology Issues: HIPAA • Health Insurance Portability and Accountability Act • Standards: Codes, Transactions, ... • Premise and Equipment Security • Agreements with Partners • Authorization, Audit Trails, Disaster Recovery Plans

  10. Current Technology Issues: Competing • Competing as a Non-Profit in For-Profit Markets - Continuing Education • Diversification • For Profits: Acquisition • Non Profits: Partnering • Working together as a system • Sharing resources, expertise

  11. Current Technology Issues: Staying Current • Software, Pulling Along Hardware • Personal Digital Assistants (PDA) • Wireless Communications • Authentication & Authorization • Internal Training on New Technologies • User Training and Support • IP V6 - New Addressing Scheme

  12. Current Technology Issues: Bandwidth • Demand Driven by Applications • Merging of Voice, Video, & Data over same physical media • Streaming Video on Demand • Voice over IP (VOIP) • Instant authentication • Virtual Private Networks / Storage

  13. Current Technology Issues:2 Hats & ½ Head • Hat 1: IT the Discipline • Training: Internal and External, Helpdesk • Hat 2: IT the Infrastructure: • Planning, Life Cycle Support, Migration... • ½ Head: Limited Resources! • Staff: Get/Keep Heads & Filling Them • Hard/Software: Being a Fiduciary • Suggested Strategies: Tracking & KISS!

  14. Current Technology Issues facing the AHEC What else do you see?

  15. CASCE :How it is working, What it could be doing, and Where it is going November 1, 2001 11:15 am - 12:15 pm

  16. CASCE: How’s It Going • 6 of 9 AHEC Using (2 paralleling) • 3 Remaining AHECs Committed by 7/02 • #1 Priority: Eliminating Duplicate Entry • Statewide Advisory Structure in Place • Jim: Fiscal Reporting • Filling gaps that are causing paralleling • Rhoda: Partner Reporting • UNC CME Reporting & Pharmacy Query

  17. CASCE: How’s It Going • Performance Problem Summer 2001 • Some regional network issues • Major OIS server issue: 200MHz Pentium • OIS Committed to Upgrade by EOY • Investigating Migration to AHEC DigitalLibrary (ADL) Server • Became viable when ADL Converted from Access to SQL Server July 2001

  18. CentralDatabase SQL Server AHEC Websites Staff DirectoryProgram Calendar [Future: Reg] SQL Server Login ODBC MS IIS / Cold Fusion HTML / JavaScript LDAP Login Periodic EmailReports: UNC CME, Schools, etc. WebQuery CASCEWeb Interface EXCELData Extraction & Analysis WORDCustomized Output Hardcopy ofOnline Reports:Accounting, etc. LabelsNametagsForm Letters Hardcopy ofAnalysis: Administrative Online Reports: Miscellaneous Operational CASCE Technology Overview Demos: GreensboroNorthwest Demo

  19. CASCE: What it Could Be.. • Dynamic Statewide Staff Directory(check out WWW.NCAHEC.NET) • Simple Calendar of CE Programs(demo also on main website) • Data Available for Regional Developers • Weblet: Shared Searchable CE Calendar • Library: On-line Transcript of All AHEC CE • Local: Automated Interfaces to …?

  20. CASCE: What it Could Be.. • Nightly Cycle • Backup Production • Restore to Test • Production Database • CASCE • Other Realtime Data • Development Database • Executive Info System • Data Mining & Other DS

  21. data data data The Big Picture:Supporting Informed Decisions Regional DisciplineDirectors & Advisory Panels Regional AHEC Director & Boards ProgramOffice & G.A. Central Administration System for Continuing Education Aggregation for Decision Making

  22. CASCE: Where is it going • CASCE is only the first “view” into a Central Customer Database for AHEC • Others to follow: Student Rotations • Complete Picture of Services Delivered and Received - centered on the person • One of the best, if not THE best databases on Health Professionals in NC

  23. The Big Picture:A Central Customer Database Organizations Organizations Organizations Rotations People People Matriculations HC Programs ORPCEUser CASCEUser HCWDUser CE Programs Customer & PartnerInterfaces People

  24. CASCE: The First Step toward an AHEC Central Customer Database Questions?

  25. Role of IS in A Central Database November 2, 2001 8:30 - 10:00 am

  26. What Can You Do? • Ensure Fast & Reliable Internet • Provide System Analysis Expertise • Offer Local Microsoft Office Support: • Word Mail Merging • Creating Excel Web Queries • Excel Formatting, Conversion, Wizards • Use Central Data whenever Possible • Develop a NC AHEC Generic Weblet!

  27. How Can You Do It? • Using ODBC over TCP/IP, regional developers can access/view the central data • Systematic, even Parallel, Development: • Subroutine (not function) calls can be simulated by passing argument in dynamically-built hyperlinks to provide functionality • A Searchable, CE Calendar Weblet display calls, i.e. has hyperlink to, ... • An Event Detail Weblet, which can “call”...

  28. What Can You Do? Discussion

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