1 / 40

Sinc@he meeting at unimc

Sinc@he meeting at unimc. Norms in web context for PA Applications of the norms in our websites. Norms are focusing on…. Accessibility Usability Transparency Privacy Quality of web Institutional communication. ACCESSIBILITY.

latoya
Download Presentation

Sinc@he meeting at unimc

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Sinc@he meeting at unimc • Norms in web context for PA • Applications of the norms in our websites SINC@HE

  2. Norms are focusing on… • Accessibility • Usability • Transparency • Privacy • Quality of web • Institutional communication SINC@HE

  3. ACCESSIBILITY • Definition:«Content is accessible when it may be used by someone with a disability».Ability of informatics systems to provide services and open information, within the limits of technological knowledge, without discriminating any user, including people needing assistive technologies and particular settings. SINC@HE

  4. ACCESSIBILITY • Law 4/2004 (Stanca law) • Criteria, principles and methods of assessment to allow technological access to the people with disabilities • 75/2005 Presidential Decree to establish criteria and guidelines • 183/2005 Minister Decree to establish technical requirements SINC@HE

  5. ACCESSIBILITY • Users should be involved to check the accessibility http://www.accessibile.gov.it SINC@HE

  6. ACCESSIBILITY Public Administration Ministry, DigitPA and Formez examine the reported practices and point out the best ones SINC@HE

  7. USABILITY • Definition: «the chance for users to use web contents easily» • 5 requirements of usability:  • Easy navigation • Content completeness • Information should be clear and understandable • Communication should be effective • Graphics should be eye-catching SINC@HE

  8. USABILITY • Digital Administration Code (DAC, DLgs 82/2005) establishes the main principles: • Information and access keys should • be always available and visible; • be easy to understand and use; • have up-to-date reliableinformation • inform the user about the changes that have been carried out • raise and keep the user interest and attention SINC@HE

  9. TRANSPARENCY • Art. 11 150/2009 Decree : "[...] full accessibility of informations [...]” • European Charter of rights of citizens in the Knowledge Society establishes 4 essential rights: • to access • to be informed • to be trained • to participate SINC@HE

  10. PRIVACY • Privacy Authority/Guarantor (196/2003 Decree) safeguards the rights and dignity respect in personal data treatment • In 2008, privacy code is updated (L. 133/2008 and 109/2008 decree) • Main rights established by above law: • User must explicitly allow for the management of his information • User must be informed about WHO is keeping his data • User can request the update or elimination of his data SINC@HE

  11. WEB QUALITY • 7-27-2005 Directive points out • Web is the main information channel • Evaluation the customer satisfaction (users must be able to provide feedback) • 8/2009 Directive – Public Administration Ministry fixes standards for: • Updating of contents • Usability of services • HTML code accessibility • Identification/matching of site and contents with the public administration/manager SINC@HE

  12. ISTITUTIONAL COMMUNICATION • Tools to improve the relationship institution/citizens • Press office • Customer Relation Office • Web sites/portals • Newsletter SINC@HE

  13. 2 – WEB SITES IN UNIMC UTILIZATION OF CMS(Content Management System) SINC@HE

  14. WHY A CMS? • Updating/Changes contents have extremely reduced times (DAC) • Publishers do not necessarily need technical skills • Definition of roles • Definition of areas of competences among different offices • Workflow of editing and content validation (8/2009 DL) • Access control (8/2009 DL) • Publisher changes can be checked (8/2009 DL) SINC@HE

  15. WHY PLONE AMONG CMS • Open source system • Programming languages are powerful and reliable (page template and python script language) • Suitable for large structured portals • Support of local and international community • Scalability (ZEO-zope enterprise object) • Third party products can be deployed SINC@HE

  16. WHAT’S IN OUR WEBSITES SINC@HE

  17. USABILITY SINC@HE

  18. USABILITY SINC@HE

  19. USABILITY SINC@HE

  20. USABILITY SINC@HE

  21. USABILITY /ACCESSIBILITY • CONTROL INFORMATION • Must be available and perceptible • Easy to understand and use • Provide a choice of immediate actions SINC@HE

  22. USABILITY / TRASPARENCY • Completeness of the content • Comprehensibility of information • Reliable information SINC@HE

  23. USABILITY / TRASPARENCY • Definition of roles • Definition of areas of expertise • Publishing Workflow SINC@HE

  24. USABILITY / TRASPARENCY • No technical skills • Extremely short times for page changes  SINC@HE

  25. USABILITY/ TRASPARENCY • Access control • Verify the changes made by the editors SINC@HE

  26. ACCESSIBILITY • Accesskeys Ctrl + p Ctrl + m Ctrl + a Ctrl + d Ctrl + r Ctrl + c SINC@HE

  27. ACCESSIBILITY • Accessibility requirements for visually impaired • Enlarge font • High Contrast SINC@HE

  28. ACCESSIBILITY - WiseFirb • Graphic version SINC@HE

  29. ACCESSIBILITY - WiseFirb • High contrast SINC@HE

  30. ACCESSIBILITY - WiseFirb • Text only SINC@HE

  31. ACCESSIBILITY - WiseFirb • W3C – xhtml 1.0 & css SINC@HE

  32. ACCESSIBILITY - WiseFirb • http://www.wisefirb.it SINC@HE

  33. ACCESSIBILITY UniMC Official Web Portal • It is compliant with web content accessibility guidelines (WCAG v1.0) • XHTML 1.0 and CSS following the W3C specifications • “AA” accessibility level (version 1.0 of WCAG) SINC@HE

  34. ACCESSIBILITY • Staff directory (office, role, contacts) SINC@HE

  35. ACCESSIBILITY • Enabling staff with disabilities • Special staff directory for switchboard receptionist SINC@HE

  36. ACCESSIBILITY • Enabling staff with disabilities • Special technology • Screen reader • Braille keyboard SINC@HE

  37. ACCESSIBILITY SINC@HE

  38. ACCESSIBILITY SINC@HE

  39. Thank you! Roberto RascioniCSIA - University of Macerata Italy r.rascioni@unimc.it

More Related