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Understanding the Workflow and Objective of the project. Rajalakshmi Software Engineer,Fomax Information Technologies July 7 , 2014. Introduction. BigBasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store.
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Understanding the Workflow and Objective of the project. Rajalakshmi Software Engineer,Fomax Information Technologies July7, 2014
Introduction • BigBasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. • Choose from a wide range of options in every category, exclusively handpicked to help their customers to find the best quality available at the lowest prices in their portal. • Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Mumbai & Hyderabad. You can pay online using your debit / credit card or by cash / sodexo on delivery. • They have guaranteed on time delivery, and the best quality!
Objectives • Our Protal allows us to walk away from the drudgery of grocery shopping and welcome an easy relaxed way of browsing and shopping for our Products. • Food shopping online is now easy as every product on your monthly shopping list or product list. • Saves lot of valuable customer time. • Get everything you need, when you need, right at your doorstep • Increased customer satisfaction
Advantages Of Our Portal • Shopping List helps you save time and simplify life in the following ways: • Keeps track of products you may want to buy in the future. • Allows you to access your shopping list from any computer. • Allows you to have multiple shopping lists based on your requirements, for example: weekly list, monthly list etc. • Scratch list is a convenient way to imitate your paper based shopping list where • You jot down the items to buy and scratch out the items from the list when you are done picking up the product (or products) that you want for that item. • Choose a convenient delivery time to our customers
How the store works • Customers • Browse the portal for productsor use the search feature • Add item to yourShopping Basket • Choose a convenient delivery time(Based on our needs) • Select suitable paymentoption(Cash, Sodexo, Credit Card) • Your products will be home-deliveredas per your order.
Work Flow • Once the order has been placed,Tansaction ID should be generated automatically • Notification of the order has to be given through mail or SMS. • Delivery address needs to be verified and status need to be updated as "processed" with the timer(delivery time) will send to the particular representative. • Once the delivery is Done, Status needs to be changed as "DONE" • Else if it got delayed, "status of delivery"(i.e., Reson of delay and also time when it delivered) needs to be notified to the customer and also to administrator through E-mail or SMS.
Questions: Needs to be included.