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REVOLUTIONIZING CORPORATE TRAINING WITH MOOCs. Dennis Yang President and COO Dan Chou Director of Business Development Udemy. FR108. OVERVIEW. Rethinking Corporate Training. 1. 2. Current Workplace Outlook. 3. Corporate MOOCs . 4. MOOC Demonstration.
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REVOLUTIONIZINGCORPORATE TRAINING WITH MOOCs Dennis Yang President and COO Dan Chou Director of Business Development Udemy FR108
OVERVIEW Rethinking Corporate Training 1 2 Current Workplace Outlook 3 • Corporate MOOCs 4 • MOOC Demonstration
Employer-Directed Learning Role of Compliance 'Sage on the Stage’ Employee-Directed Learning On-demand, Just-in-Time Training 'Guide on the Side'
CURRENT WORKPLACE OUTLOOK Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. http://www.businessweek.com/articles/2012-09-17/our-work-education-crisis-send-in-the-moocs. Eduardo Porter,Stubborn Skills Gap in America’s Workforce, New York Times. http://www.nytimes.com/2013/10/09/business/economy/stubborn-skills-gap-in-americas-work-force.html?_r=0.
COMPANIES TURNING TO ONLINE TRAINING 41.7 % Fortune 500 companies now use some form of educational technology to instruct employees 50 % Savings compared with instructor-based training 50 % Productivity boost potential for companies who use eLearning Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
COMPANIES THAT TRAIN DO BETTER 46 Companies that have a strong learning culture do better in their market than those who do not % more likely to be the leader in their industry 34 % increase in their ability to respond to the needs of the customer 17 % more likely to become the market share leader Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
CORPORATE MOOCS • Mobile, on-demand Promote employee engagement • Scalable and collaborative Flexible, easy to use Enable anyone, anywhere to create content Cost effective Allow training to be tailored to organizations Rich, multimedia experience Skill-based, practical and engaging Enhance relevance of learning content
TYPESOF WORKPLACE MOOCS • Build Talent Pipelines • Candidate Screening, Sponsorship Onboard New Employees McAfee and Intel Workplace & On-the-Job Training Yahoo! Brand Marketing Bank of America Collaboration and Innovation Google’s g2g Train Channel Partners and Customers 1-800-Flowers.com Self-directed Development Pitney Bowes Source: Josh Bersin, Putting MOOCs To Work, Bersinby Deloitte. http://www.slideshare.net/jbersin.
One size doesn’t fit all Traditional academic content isn’t always relevant Blended learning can be wonderful Changing role for L&D (content curators) Oversight still required
1-800-FLOWERS.COM: CASE STUDY HR team uses MOOC course building technology to build blended/virtual training programs for their call center representatives. Floriology Institute sells premium courses for new revenue stream and to reach wider U.S. audience. Network of independent national florists use business productivity courses (e.g. quickbooks, online marketing) for on-the-job training.
PITNEY BOWES: CASE STUDY Global Technology Group uses core skills courses to train their IT developers on new technologies, and to cross train them in management, leadership and general business skills. Using course freshness and newness to keep employees up-to-date on latest programming languages.
NEXT STEPS Review your L+D needs 1 2 Consider existing learning technology 3 Evaluate MOOC options 4 Take a free course or a trial
CONTACT UDEMY FOR ORGANIZATIONS • DANCHOU@UDEMY.COM