Research through questionnaires Webbased or laptop

Understanding more fully the needs of users • Research through questionnaires • Webbased or laptop • Easy to do (even for 75+ elderly with no PC experience) • First establishing the needs (no technology is mentioned) • Secondly: translating needs into technical solutions in a group discussion with users (with presentation on screen)

First fase tool pretested • Questionnaire tested on laptop • Tested at home with the elderly • 90% of the elderly (75+) were able to do the questionnaire • 10% had difficulty using the mouse, even after explanation • New version will also work with touchscreen • Coming up: screenshots of the questionnaire...

I am: • An elderly A professional A carer

Choose 3 subjects that are important for you • Safety Care Comfort Energysaving Wellbeing

I find it increasingly difficult to stay in touch with my family or my children • Yes No

I find it increasingly difficult to stay in touch with my family or my children • Yes, because: • ....... • ....... • .......

I would like someone with me when there's a stranger at the door • Yes No

I would like someone with me when there's a stranger at the door • Yes, because: • A)... • B)... • C)...

Questionnaires held in february/march • 150 elderly persons (55 and up) • Professional carers • Family carers • Second phase (group discussion about solutions) in march • Presentation of results in April 2010 at Dutch conferences by the Dutch knowledge centre for housing and care (KCWZ).

Research through questionnaires Webbased or laptop