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BOH4MO Management Leadership

BOH4MO Management Leadership. Chapter 7: Information & Decision Making. Chapter 7 Overview. Introduction IT and the Changing Workplace Information and the Management Process Information and Managerial Decisions The Decision Making Process Issues in Managerial Decision Making.

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BOH4MO Management Leadership

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  1. BOH4MO Management Leadership Chapter 7: Information & Decision Making

  2. Chapter 7 Overview • Introduction • IT and the Changing Workplace • Information and the Management Process • Information and Managerial Decisions • The Decision Making Process • Issues in Managerial Decision Making

  3. Introduction • “…the productivity of knowledge and knowledge workers” is the decisive competitive factor. • Peter Drucker • Two must-have competencies: • Computer Competency • Information Competency • Def: Knowledge Worker • Def: Intellectual Capital • Def: Electronic Commerce

  4. 2. IT & The Changing WorkplaceHow IT is Changing Business • E-Commerce • B2B & B2C • Stages of E-Commerce development: • Secure an online identity • Establish a Web presence • Enable e-commerce • Provide e-commerce • Utilize a service application model

  5. 2. IT & The Changing WorkplaceHow IT is Changing Business Examples: Amazon.ca eBay General Electric Fleet Services Dell Computer Grocery Gateway

  6. 2. IT & The Changing WorkplaceHow IT is Changing Organizations • Collecting, analyzing and learning from data & information • Moving information around • Communicating with each other • Reduced workforces • “Flatter” organizations (Key Term)

  7. 2. IT & The Changing WorkplaceHow IT is Changing The Office • E-mail • Collaborative work in virtual environments • Instant messaging • Peer to Peer (P2P) file sharing • Speed to market • “Smart” stations • “Flex-Space” • Virtual offices • Telecommuting • PDA’s, Blackberries & Laptops

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