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The new website of SURFnet

The new website of SURFnet. V ienna, 17 September 2004. TF-PR meeting. Paulien Rinsema Communication, Information and Support. SURFnet. The Dutch computer network for higher education and research 150 customers, institutions connected to the SURFnet network 750,000 end-users

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The new website of SURFnet

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  1. The new website of SURFnet Vienna, 17 September 2004 TF-PR meeting Paulien Rinsema Communication, Information and Support

  2. SURFnet • The Dutch computer network for higher education and research • 150 customers, institutions connected to the SURFnet network • 750,000 end-users More direct contact!

  3. Why?

  4. Contact with the end-users • Collaboration with Kennisnet • Special department at SURFnet Community Support

  5. SURFkit CDROM and website • Knowledge • Instructions • Tools Annual update!

  6. SURFkit annual update Tool Instruction Knowledge Tool Instruction Instruction Knowledge Help! Knowledge Instruction Tool Knowledge Instruction Knowledge Tool Knowledge Instruction Tool Instruction Knowledge Instruction Knowledge Instruction Tool

  7. Current SURFnet websites • Information is split up • Outdated information • Too little user contact • Content creation and keeping it up to date requires a lot of work A lot of people involved

  8. Content Management System (CMS) a tool used to organise documents and keep track of what is where

  9. Content Management System (CMS) Features: • Content control by a web browser (knowledge of HTML not necessary) • Seperation of lay-out and contents • Use of content in multiple places • Scheduling of content (date of creation and removal date) • Obligatory labelling of content with meta data • User roles • Workflow

  10. What?

  11. The end users and the website • Collaboration with Kennisnet => more end-users • Information easier to find • Portals with one theme/topic

  12. User roles Portal X homepage section pages detail pages Content Portal manager Section manager Information supplier Database

  13. Communication, Information and Support Jeanne-Marie Michiel Paulien Mariska Account Management Jasper Sjaak Community Support Andres Elise Roland Sandra Advanced Services Lizette MiddleWare Services Floor External expertise Finalist en Q42 Project group

  14. The seven portals

  15. How?

  16. CMS selection: MMBase • Open source • Solid technical basis (open standards) • Many users -> strong community • Exchange of management modules (Kennisnet, Leeuwarden Council)

  17. External expertise • CMS fit to size by two development organisations:

  18. Extra • Communities • Statistics about visitors • SURFkit: export to CD

  19. History of the process Decision about themes for the portals Application selection Selection development partner System implementation and test Content creation

  20. Creating content in the CMS

  21. Summary The new SURFnet website: Why? • User contact • Content control • Information easier to find What? • Content Management System • Theme portals • Communities

  22. Thank you for your attention!

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