Crisis Management & Emergency Response Preparedness – 2014 TYPHOON SEASON –

1. Crisis Management & Emergency Response Preparedness – 2014 TYPHOON SEASON – ERP Development and Auditing

2. RISK Crisis Management & Emergency Response Crisis Management planning is a HIGHLY PRUDENT BUSINESS MEASURE for any company operating in the Philippines. The failure of establishing proper Crisis Management protocols may potentially endanger the welfare of personnel, physical assets, and diminish the continuity of business processes resultant of a highly charged threat event. Further affects may include potential threats against company financial standing or public image. Where “decision-makers are versed” in the benefits of crisis management controls and business continuity, the development and implementation of an effective Crisis Management Program should be prioritized.

3. PURPOSE Crisis Management & Emergency Response

4. HAZARD EVENTS Crisis Management & Emergency Response Contingent upon the type of industry or business conducted in the Philippines, the following are examples of primary Hazards or Threat Events which historically occur in country with frequency.

5. HAZARD EVENTS Crisis Management & Emergency Response As we enter into the Philippines wet season, risks posed by the existence of low pressure areas that develop into tropical depressions, tropical storms and typhoons, is of greater concern than in past years. In part, this is due to the level of devastation witnessed during the November 2013 Super Typhoon Yolanda. Whenever a typhoon makes landfall, loss of lives and the destruction of properties are mainly due to the hazards generated within its circulation.

6. BACKGROUND Crisis Management & Emergency Response Wikipedia/Global Tropical Cyclone Tracks World wide cumulative tracks of all tropical cyclones during the 1980 to 2005 time period. The Pacific Ocean west of the International Date Line see more tropical cyclones than any other basin. Wikipedia/Global Tropical Cyclone Tracks The Philippines has been directly in the tropical cyclone path within Northwest Pacific Ocean region from 1980 to 2005. Only the southern portion of Palawan and Zamboanga Peninsula are exposed as less affected areas.

7. BACKGROUND Crisis Management & Emergency Response Wikpedia.org 2009-2014 Pacific typhoon seasons

8. BACKGROUND Crisis Management & Emergency Response Key Global Climate Events of 2013 - WMO * March 2014 - WMO Annual Climate Statement for 2013

9. BACKGROUND Crisis Management & Emergency Response In conjunction with this statement, higher sea surface temperatures (SST) are known to add energy to storms “increasing the intensity of tropical cyclones and typhoons”. Elevated SST reportedly contributed to the Category 5 Super Typhoons Odette (Sep-2013) and Yolanda (Nov-2013) that impacted the Philippines and other Asian regions*. *NOAA National Climatic Data Center, State of the Climate: Global Analysis for November 2013

10. PREPARATION Crisis Management & Emergency Response

11. SCOPE Crisis Management & Emergency Response OSI Crisis Management auditing and development revolves around three primary disaster phases:

12. SCOPE Crisis Management & Emergency Response An initial pre-defined scope of work to support Client Crisis Management Planning would include, but not be limited to the following:

13. METHODOLOGY Crisis Management & Emergency Response Through years of in country “lessons learned”, OSI’s approach to crisis management and emergency response planning is aimed at streamlining processes and guidelines so personnel are not inundated with volumes of reading material in order to understand and affect quick response to crisis.

14. METHODOLOGY Crisis Management & Emergency Response SIMPLICITYis the key direction for event response guidelines. The intent is to have two manuals:

15. METHODOLOGY Crisis Management & Emergency Response Crisis Categories - In line with maintaining simplicity with the comprehension and implementation of crisis management responses, crisis categories are restricted to two levels:

16. METHODOLOGY Crisis Management & Emergency Response Crisis Management Team Crisis Management Teams members are designated and based upon specific local and provincial crisis management requirements. The below are typical CMT designations, where an individual team member may assume one or more responsibilities, and not all positions may need to be utilized.

17. PROGRAM BENEFITS Crisis Management & Emergency Response Apart from the primary goal of protecting personnel and assets during a crisis event, collateral benefits would include:

18. CONTACT Crisis Management & Emergency Response Orion Support Incorporated (OSI) 7/F, LTA Building118 Perea Street, Legaspi VillageMakati City, Metro ManilaPhilippines 1229 Land-line: (63-2).890 3090Fax: (63-2) 552 7507Vonage Telephone: 1 217 391 3913 Email: services@osi.com.ph Lachlan McConnell Manager – Security Risk Management lachlan@osi.com.ph