Infor Ming.le Lunch and Learn Update

2. This presentation reflects the direction Infor or Lawson may take with regard to the products or services described herein, all of which is subject to change without notice. This presentation is not a commitment to you in any way and you should not rely on any content herein in making any decision. Neither Infor nor Lawson is committing to develop or deliver any specified enhancement, upgrade, product, service, or functionality, even if such is described herein. Many factors can affect Infor or Lawson’s product development plans and the nature, content, and timing of future product releases, all of which remain in the sole discretion of Infor or Lawson. This presentation, in whole or in part, may not be incorporated into any agreement. Infor and Lawson expressly disclaim any liability with respect to this presentation.

3. Infor Ming.leLunch and Learn Update Emily Williams, Product Manager January 2013

4. Agenda • Introduction • Value Proposition • Ming.le use case • Ming.le key concepts • Roadmap & Organization • Q&A

5. Introduction

6. 4 Technologies Driving Innovation

7. Change in User Expectations Transaction oriented Action oriented Data entry driven Information driven Reports and inquiries Analytics and intelligence Actions come to you Reactive to exceptions Mobile access on the move PC access at work Social collaboration Email communication

8. The Disparate Enterprise Applications People Machines Data

10. All powered by ION

11. Meet Ming.le Ming.le brings social collaboration, analytics and business process management into one single platform

13. Evolution Path INFOR 10x INFOR 10 ION ActivityDeck INFOR SocialSpace INFOR ION ContextApps Federation Services ION Pulse ION Workspace

14. Value Proposition

15. Processes in an enterprise … approvals FLEXIBLE PROCESSES (e.g. workflow) PROCUREMENT STRUCTURED PROCESSES (e.g. ERP)

16. Total Enterprise Processes UNSTRUCTURED PROCESSES (e.g. conversation, email, chats, etc.) #### experts experts experts phone email chat approvals FLEXIBLE PROCESSES (e.g. workflow) ## PROCUREMENT STRUCTURED PROCESSES (e.g. ERP) ##

17. Gain full control of your enterprise processes UNSTRUCTURED PROCESSES (e.g. conversation, email, chats, etc.) #### MING.LE experts experts experts phone email chat approvals ION FLEXIBLE PROCESSES (e.g. workflow) ## PROCUREMENT STRUCTURED PROCESSES (e.g. ERP) ##

18. Ming.le use case

19. Collaboration between departments Production Manager Maintenance Manager UNSTRUCTURED PROCESSES (e.g. conversation, email, chats, etc.) CSR ? SALES MAINTENANCE STRUCTURED PROCESSES

21. @production: working on critical order for Ford – just noticed this drop off in production on #IT00000123524. What can we do?

23. @maintenance: Maintenance team, I am guessing we must have some maintenance planned at this plant and that is why production drops off. Any ideas?

24. Drill to Maintenance Planning Board Drill to Maintenance Planning Board Follow Search

26. Fantastic – I will let the customer know! Thanks for the incredibly fast response from all of you.

27. Captured collaboration and business process Production Manager Maintenance Manager UNSTRUCTURED PROCESSES (e.g. conversation, email, chats, etc.) CSR ✔ SALES MAINTENANCE STRUCTURED PROCESSES

28. Ming.lekey concepts

29. New Ming.le home page • Includes ION Tasks and Alerts Feeds • Bi-directional • Actionable like in ActivityDeck • For tasks, show Workflow Progress Indicator • Drill-backs • Can be forwarded in Posts feed • Includes new Posts Feed • All Posts • ION Notifications • Includes a place to embed BI / Analytics • Navigational Icons

30. Four new contextual Apps • Tasks Contextual App • Behaves like described in home page • Alerts Contextual App • Behaves like described in home page • Posts Contextual App • Behaves like described in home page • Paparazzi Contextual App

31. Current Library of Contextual Apps Recommend Groups Measure Converter Shortcuts New Users Recommend Colleagues Currency Converter In-Context BI Maps Twitter Tracker Package Tracker Alerts Wolfram Alpha Content Assistant World Clocks Context Viewer Yelp Countdown Language Translator Video Player

32. Push work and manage by exception BUSINESS EVENTS

33. Everything in-context Main App Context Apps Unlock effective business decisions with context apps Context Sharing

34. Ming.le solution stack MING.LE requires ION-PROCESS ION WORK / SOCIAL SPACE JSON BODs ION FEDERATION SERVICES CONTEXT EVENTS APPLICATION

35. Roadmap & Organization

36. Internal Pilot of SocialSpace launches! • Special Thanks to Robert MacCrate, ManjunathGanimasty, and Infor IT for making this a reality • https://mingle.infor.com/SitePages/InforSuite.aspx

37. A new product management team MASSIMO CAPOCCIA KAUSHAL VYAS ION PROCESS ION DESK IFS EMILY WILLIAMS MING.LE WORKSPACE SOCIALSPACE NICK BORTH MOTION PLATFORM MOTION APPS ION ENTERPISE SEARCH WALTER PECILE ION BUSINESS CONNECTORS ION MAPPING TOOL TRAINING PROGRAM PAT O’CONNOR BOD GOVERNANCE BOD REGISTRY

38. Roadmap plan for first half 2013 RELEASES MING.LE Development Ming.le 10x v11 May 31st , 2013 RELEASES ION ION 10x v11.01 Development ION 10x v11 May 31st, 2013 March, 2013

39. Roll-out plan for 2013 Trainings Sales / ICS Channel Partners LA GA InforU Begin April ‘13 June / July ‘13 June / July ‘13 May ‘13 May 31st ROLLOUT MILESTONES RELEASES Inforum Ming.le 10x Ming.le 10x 31st May, 2013 Fall 2013

40. Training Curriculum • Sales / Presales • Introduction to Ming.le: what is it? Value proposition? What can you sell? • Pricing Training • Pre-sales • Previous, plus: • Ming.le Overview: key concepts, functionality, etc. • How to demo Ming.le • ICS / Partners • Previous , plus: • Architecture overview • Installation • ION Setup • Security

41. Infor Ming.le Q&A