Technical Training

1. Technical Training Embry-Riddle Aeronautical University Chapter 11

2. Technical Training • Introduction • Organization • Training for Aviation Maintenance • Formal Training; Organizational Training; Manufacturer or vendor Training; Quality Training; On-the-job Training; Upgrade Training; and Refresher Training • Maintenance Resources Management • Airframe Manufacturer’s Training Courses • Other Airline Training Courses • Summary

3. Introduction • An airline is responsible for the proper training of all its personnel. • Significant portion is accomplished prior to being hired • Sanctioned and license issued by FAA

4. Introduction • Eligibility for an A&P license (FAR 65.71) • At least 18 yrs old • Read, write, speak, and understand English language • Passed all prescribed tests within 24-month period • Comply with FAR requirements for the desired rating • This only “opens door” – basic training • Specific airline equipment and servicing taught and documented • Training currency is important • Orientation • Train on airline’s specific policies, procedures, paperwork and equipment • Over time more training will occur • All must be documented with qualifications and licenses and monitored and updated as required

5. Size of training department varies in proportion to size of organization Responsibility remains the same Provide training required either through existing airline courses or by arranging any new or one-time courses to accommodate needs Instructors can be full-time or specialists from with M&E Training coordinator should properly address any training needs that arise through quality audits, the reliability program, addition of new personnel or new equipment/procedures Monitor licenses and qualification requirements To maintain standards, must answer to QA in the performance of training duties Organization

6. Formal Training New hires come from FAA A&P schools, technical/trade schools, or from the military Tech/trade school grads and military personnel must arrange with FAA for the necessary tests Some airlines hire on and train at their airline, contractor airlines or FAA approved schools. Organizational Training Covers the airline’s basic policies and procedures, paperwork, and specific aviation systems/equipment in use by the airline All training should address the safety and human factors issues Training for Aviation Maintenance

7. Manufacturer Training Airframe, engine, and aircraft equipment manufacturers offer specialized training on their products or activities related to their products Airlines arrange for trng and monitor the activity Quality Training QA auditors require training in auditing procedures and techniques and refresher training on regulations, policies Inspectors need inspection training and tool and equipment calibration – includes designated techs/mechanics (CDIs) Training for Aviation Maintenance

8. On-job-training (OJT) Some simple maintenance tasks only require OJT to become certified/qualified Certified mechanics, OJT may be for upgrade or refresher training ALL OJT must be documented Upgrade Training When new equipment/aircraft or procedures are introduced – must be held to upgrade licenses/quals/certs Refresher Training Mechanics/technician is “rusty” to review or reverify skills/knowledge Conducted on an “as needed basis” by the organization Training for Aviation Maintenance

9. Maintenance Resources Management • Training organization is responsible for developing human factors course (HF). • FAA Advisory Circular AC 120-72, maintenance resource management (MRM) training to outline the requirements for HF training – Appendix 1

10. Airframe Manufacturer’s Training Courses • Part of the purchase price for an aircraft are manufacturer training classes on that type/model/series of aircraft • Partially different or upgrades only the differences need be addressed • Can be done locally • Special courses may be taught at manufacturer’s facility • Engine condition monitoring (ECM) – computer monitoring program • Extended range operations with two engine airplanes (ETOPS) • Corrosion protection and control program (CPCP) • Nondestructive test and inspection techniques (NDT/NDI) • Aviation safety • Reliability programs • ALL must be documented in training records

11. Other Airline Training Courses • One time or as needed can occur at anytime – key must be documented • NOTES: • Training deficiencies among certificated mechanics and technicians can jeopardize their certification and the airline’s operations certificate • M&E must maintain control over training and be proactive and continuous in the development of its personnel • Document! Document! Document!

12. Questions?