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Remote Technical Training

Remote Technical Training. by Netta Ben-Shlomo. CLIQ Overview. CLIQ System Components. C-Keys Keys Cylinders Local PD. CLIQ Remote Components. Wall PD Mobile PD Client work station. Control Key (C-Key). Main functions of the C-Key: Retrieving audit trail from cylinders

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Remote Technical Training

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  1. RemoteTechnical Training by Netta Ben-Shlomo

  2. CLIQ Overview CLIQ System Components • C-Keys • Keys • Cylinders • Local PD CLIQ Remote Components • Wall PD • Mobile PD • Client work station 1

  3. Control Key (C-Key) • Main functions of the C-Key: • Retrieving audit trail from cylinders • Updating authorizations in cylinders • Verifying security software login • The c-key contains 2 memory areas: • List of task (LOT) - 767 tasks • Memory for audit trail – 12 Kbit • There are 2 types of C-Keys: • Master C-Key (MCK); one per system • Normal C-Key (NCK); optional; many per system 2

  4. CLIQ Keys – types • Quartz key • CLIQ key with internal clock (quartz) • Weekly schedule (32 windows of time per week) • Audit trail with date / time information • Authorization change must be done in the cylinder • Cannot be updated by a Remote PD • QuartzXT key • Same function as the Quartz key, but with extended memory • Can be updated by a Remote PD • Quartz+ key • CLIQ key with internal clock and extended memory • Weekly schedule (32 windows of time per week) • Audit trail with date / time information • List of authorized cylinders (LOAL)  authorizations can be changed in the key • Can be updated by a Remote PD 3

  5. Comparing Quartz & Quartz+ Keys ** Adding a new group of keys to the system requires updating the cylinders (for both types of keys). 4

  6. CLIQ Keys – Table Size 5

  7. CLIQ Cylinders & Padlocks - types • Normal Cylinders / padlocks • Up to 100 Audit trail lines • a C-Key can read full Audit Trail from up to 8 Cylinders at a time • Extended Memory Cylinders / padlocks • Up to 1000 Audit trail lines • a C-Key can read full Audit Trail from only one Cylinder at a time • Sequence lock • Not supported in CLIQ Remote 6

  8. CLIQ Cylinders & Padlocks – Table size 7

  9. One Key, Endless Possibilities More then 30 cylinder applications! 8

  10. Weather Resistance • Cylinder: IP55 • Key: CE IP57 HASP Water proof padlock Cylinder Cover 9

  11. Local Programming Device (PD) Used by the system’s administrator(s) • Security • Hardware verification for login to the system • Programming • Send/Receive tasks to/from C-Keys • Programming User Keys locally 10

  12. Wall Programming Device (Wall PD) Used by the key holders • Installation: • Wall mounted • At the entrance of the building or another accessible frequently visited location • Updates for users keys: • Authorizations & time profiles • Time synchronization • Retrieving audit trail • Re-occurring authorizations (re-validation) • Power supply: • 12-24V DC • Power over Ethernet (PoE) 11

  13. Mobile Programming Device (Mobile PD) Used by key holders • Mobile: • Key holders can get updates for their keys anywhere • The Mobile PD uses a cellular telephone or a laptop as a modem • Updates for users keys: • Authorizations & time profiles • Time synchronization • Retrieving audit trail • Re-occurring authorizations (re-validation) • Power supply: • 4 x AAA batteries 12

  14. CLIQ Web Manager SW

  15. Client Working Station Administrator PC – desktop or laptop • Operating systems • Windows XP, VISTA, Windows 7 • Hardware • Local PD installed with its driver • C-Key with its certificate • Internet connection • Port 443 SSL must be open • Browsers • Internet Explorer 7 or 8 only • Other needed software • Java JRE v.19 or newer Let's do it... 14

  16. What will we see in the software? • The logic of the SW • Employees & visitors • Keys • Cylinders • Daily work • Lock Chart • Wall PD • Managing the system • Audit trail 15

  17. The ‘logic’ of the software Software structure • Four main Tabs • Work – for the daily work • System Info – key/cylinder authorizations, audit trail • Administration – system configuration, reports • Settings – changing SW languages & PIN code • Recurring themes • Scan • Search • Edit • Info on the first page • Show button to view information 16

  18. Employees & Visitors • What is the difference in the SW between employee and visitor? • Employees: a lot of personal information • Visitors: minimal information • System Info  Employees / Visitors • View employee / visitor details & keys that are assigned to themManually add / edit employee details • Administration  Import  Import employees • Importing employee list from a CSV file • Mandatory information • Employee number, First name, Surname • Recommended information • Email – the SW can e-mail employees a reminder when new updates are available 17

  19. Keys System info  Keys  Scan/Search  Show • Key Information window tabs: • Information – viewing & editing general information of the key • Cylinder authorizations – managing LOAL in the key • Time settings – time profiles and recurring tasks • Update history – information about updates previously done • Audit Trail – collected audit trail from the key • Events – information about Hand In/Out of the key • Updating keys • Locally – using the Local PD • Remotely – sending task to a Remote PD (Wall PD or Mobile PD) 18

  20. Cylinders System info  Cylinders  Search  Show • Cylinder Information window tabs: • Information – viewing & editing general information of the cylinder • Authorized keys – managing authorized keys and key groups • Update history – information about updates previously done • Audit Trail – collected audit trail from the cylinder • Events – cylinder installation information • Tasks for a Cylinder • Add / remove authorized keys or key groups • Request audit trail • Task requesting steps: • Editing a task • Send task to a C-Key (Work  Programming) 19

  21. Daily Work Work  Hand in key / Hand out key • ‘Step by Step’ Wizard • Search & Select Employee / Visitor • Select key • Configure key schedule • Confirm Hand In/Out • Printing receipt (any language) • Very simple and user friendly! 20

  22. The Lock Chart Work  Lock chart • Partial view of the authorization • Cylinder only, no information about LOAL in Quartz+ keys • ‘Create your own Lock Chart’… • Selecting cylinders & keys to be presented • Authorize or un-authorize keys/key groups in a Cylinder • Black – key/key group is in cylinder’s LOAK • White – Not authorized (not in LOAK) • To update the cylinder go to Work  Programming and send the tasks to a C-Key 21

  23. The Wall PD & Mobile PD System info  Remote PDs • View & configure Wall & Mobile PD parameters • Remote PD tabs: • Info - viewing & editing general information of the Remote PD • Event Log – viewing the Remote PD event log • Settings - viewing & configuring network & certification • Firmware – upgrading Remote PD Firmware • Security • Each remote PD program has its unique certificate • Bypass Proxy rule 22

  24. Managing the system Administration  C-Keys / Roles • Roles: create ‘Role’ templates • C-Keys: assign C-Keys and Roles to users • C-Key Roles: • Supper administrator • Administrator • Receptionist • Cylinder programmer • WebService • User defined • Normal C-Key must be connected to a user before use! • Security: every C-Key has a unique certificate • Option – ‘Approval’ mode 23

  25. The Audit Trail Archive System info  Audit trail archive • View collected audit trail saved in the system’s database • Present filtered data • Between dates • Specific text • Keys only / Cylinders only / All 24

  26. Exam

  27. Exam (‘hands on’) Follow the below instructions with your demo kit(in groups) • First configuration assignment • Authorizations & schedule • One key always authorized • Second key – out of schedule now, in schedule within 5 minutes • Hand out information • Key#1 to Angelina Jolie, with daily re-validation • Key#2 to Julia Roberts, with weekly re-validation • Change to: • Key#1 – Remote change - new schedule – access from 08:00 to 17:00 on Monday, Tuesday and Thursday • Key#2 – Local change – hand in and read audit trail 26

  28. Exam - Questions • I am trying to authorize a new Cylinder in a Quartz+ key. In the ‘Cylinders authorized’ tab, when I search for this cylinder I can not see it. What can be the problem? • I want to login to the system using my NCK. I’ve already imported the certificate. When I try to browse to the CLIQ Web site I am getting an error, although the web server is up and running. What can be the reason for that? • Describe the flow of reading AT from a cylinder. 27

  29. Thank you!

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