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OFFICE OF THE PUBLIC PROTECTOR

OFFICE OF THE PUBLIC PROTECTOR. PRESENTATION TO THE SELECT COMMITTEE ON SECURITY AND CONSTITUTIONAL AFFAIRS 29 MAY 2006. INDEX. INTRODUCING THE OPP STRUCTURE OF THE OPP REVIEW OF THE 2004/05 ANNUAL REPORT PERFORMANCE ON STRATEGIC OBJECTIVES FOR 2005/2006 STATISTICAL OVERVIEW

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OFFICE OF THE PUBLIC PROTECTOR

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  1. OFFICE OF THE PUBLIC PROTECTOR PRESENTATION TO THE SELECT COMMITTEE ON SECURITY AND CONSTITUTIONAL AFFAIRS 29 MAY 2006

  2. INDEX • INTRODUCING THE OPP • STRUCTURE OF THE OPP • REVIEW OF THE 2004/05 ANNUAL REPORT • PERFORMANCE ON STRATEGIC OBJECTIVES FOR 2005/2006 • STATISTICAL OVERVIEW • BUDGET OVERVIEW • CHALLENGES • NEW ORGANIGRAM • BUDGET ALLOCATION 2006/7 • STRATEGIC OBJECTIVES 2006/7 • COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS • CONCLUSION

  3. INTRODUCING THE OPP • Mandate • Mission • Vision • Values

  4. STRUCTURE OF THE OFFICE OF THE PUBLIC PROTECTOR • National Office • Provincial offices • Gauteng Office was opened in Dec 2004 • Regional offices

  5. BUDGET OVERVIEW – (FIVE YEAR PERIOD)

  6. BUDGET OVERVIEW – (FIVE YEAR PERIOD)

  7. BUDGET OVERVIEW (CONT) • An amount of R3,2 million which was committed from the 2003/04 financial year was also deferred to the 2004/05 financial year. Therefore, the OPP had a revised budget of R56.1 million for the 2004/05 financial year. • Of the total budget of R56,1 million the OPP was able to spend R54, 004 million which translates to 96% overall spending.

  8. STRATEGIC OBJECTIVES 2004/05 OPP identified 3 Strategic objectives namely: • Efficient and Effective Investigations • Outreach programme/Public Awareness • Improved Administration support

  9. PROGRAMME PERFORMANCE: 2004/05 1. Efficient and Effective Investigations • SDI were developed and implemented • Of the 5 systemic investigations, a report on the Protected Disclosures Act has been submitted to the SA Law Commission to consider review of the Act • 5 Own initiative investigations identified and ongoing

  10. PROGRAMME PERFORMANCE: 2004/05 1. Efficient and Effective Investigations( cont) • Investigative staff were trained to improve investigative skills • Strategy to reduce backlog developed and implemented • All processes and phases of the investigative cycle have been documented • A “Think Tank” committee has been set up to facilitate the speedy issuing of reports

  11. PROGRAMME PERFORMANCE: 2004/05 • Outreach Programme • 43 clinics have been established and are conducted monthly across the country • Enhanced public awareness campaigns and workshops have resulted in a 29% increase in complaints received • Treasury approved additional funds to set up 2 regional offices

  12. PROGRAMME PERFORMANCE: 2004/05 • Improved Administration Support • New performance management system was implemented • Additional polices and procedures were implemented • Web site developed and launched • Key appointments were made to reduce pressure of non core functions on investigative staff • All admin and support staff received training

  13. AUDITOR-GENERAL REPORT • The AG’s report confirms that the OPP is committed to the effective and effective utilisation of public funds • The unauthorised expenditure for the 1999/2000 financial year has been approved by parliament

  14. STATISTICAL OVERVIEW: 1 APRIL 2004 TO 31 MARCH 2005

  15. NOTES TO CASES CARRIED FORWARD • OPP redefined its investigation processes and put more emphasis on identifying systemic deficiencies, root cause of complaints and report writing • Number of high profile and complex cases increased • Staff had to be trained on redefined processesand more time was spent on attending training

  16. BUDGET OVERVIEW OVER MTEF PERIOD

  17. BUDGET ALLOCATION:2005/06

  18. BASELINE ALLOCATION PER PROGRAMME

  19. ECONOMIC CLASSIFICATION

  20. BUDGET VS SPENDING:2005/06 (UNAUDITED)

  21. STRATEGIC OBJECTIVES: 2005/06 • OPP identified four strategic objectives: • Investigations and Reporting • Corporate Services • Communication • Public Awareness and Outreach • The Learning Organisation and Knowledge Management

  22. STRATEGIC OBJECTIVES:2005/06Investigations and Reporting

  23. STRATEGIC OBJECTIVES:2005/06Investigations and Reporting

  24. STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting

  25. STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting

  26. STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting

  27. STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting

  28. STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting • Not Achieved

  29. STRATEGIC OBJECTIVES: 2005/06 (CONT)Corporate Services

  30. STRATEGIC OBJECTIVES: 2005/06 (CONT) Corporate Services

  31. STRATEGIC OBJECTIVES: 2005/06 (CONT

  32. STRATEGIC OBJECTIVES: 2005/06 (CONT

  33. STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology

  34. STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology

  35. STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology

  36. STATISTICAL OVERVIEW: 1 APRIL 05 TO 31 MARCH 06 • New cases received: 17 281 • Cases finalised: 16 440

  37. CHALLENGES • Disparities in the provisions of municipal services • Lack of co-operation in certain municipalities • Greater workload as a result of the outreach programme • Distances to be travelled by investigative staff for outreach results in time out of office • It is difficult to cost investigations due to the spontaneous nature of complaints • Limited funds and resources to establish additional regional offices

  38. BUDGET ALLOCATIONS FOR 2006/07

  39. BUDGET ALLOCATIONS FOR 2006/07

  40. STRATEGIC OBJECTIVES 2006/7 • OPP reviewed its five year strategic plan and identified the following four (4) strategic goals: • Investigations and Reporting • Communication Services • Corporate Support Services • Knowledge Management and Information Technology

  41. STRATEGIC OBJECTIVES 2006/7 • Investigations and Reporting (sub programmes • To Conduct Investigations with adherence to SDIs • To identify and conduct Systemic investigations • To conduct own initiative investigations • Development of Investigative techniques and processes and training • To reduce the turnaround time to a maximum of 2 years for finalization of ll cases • To Conduct File Inspections

  42. STRATEGIC OBJECTIVES 2006/7 • Investigations and Reporting (sub programmes • To ensure effective, relevant reporting I n all finalized investigations • To report and monitor on implement able recommended remedial actions to organs of state • Improve on Think Tank Committee Procedures and processes • Improve on Strategic Performance reporting

  43. STRATEGIC OBJECTIVES 2006/7 • Communication Services (sub programmes) • Increase accessibility to OPP services • Increase Public Awareness • Enhance collaboration with stakeholders • Improve communication and routing of information to stakeholders (International / Local) • Improve Media Relations • To develop the branding of OPP • Inculcate Protocol knowledge within OPP

  44. STRATEGIC OBJECTIVES 2006/7 • Corporate Support Services (Sub program) • Human Resources Management and Development • Attraction, Maintenance and retention of high quality staff • To improve and sustain performance management system • Training and development of staff according to needs • Facilitate the design utilization of an EWP and achieve transformation, equity and diversity

  45. STRATEGIC OBJECTIVES 2006/7 Corporate Support Services (Sub program) • Finance and Supply Chain Management • To develop a costing model for investigations • Improve OPP Financial Management and Reporting • Ensure Compliance of OPP with Financial prescripts • Improve Supply Chain Management function

  46. STRATEGIC OBJECTIVES 2006/7 Corporate Support Services (Sub program) • Administration Support • To enable the optimum application and utilization of resources • To promote the effective and efficient functioning of the Registry • To establish and maintain suitable office accommodation

  47. STRATEGIC OBJECTIVES 2006/7 • Corporate Support Services (Sub program) • Security Management • To establish and implement processes for protection of OPP information and assets • To provide secure premises and safe working environment for staff.

  48. STRATEGIC OBJECTIVES 2006/7 • Knowledge Management • Create Knowledge Management Institution of OPP • Establish and Migrate AORC • Implement Exchange Programme • Develop Precedent System • Provide OPP Library Services

  49. STRATEGIC OBJECTIVES 2006/7 • Information and CommunicationTechnology • To implement and enhance Integrated Information management Systems. • Build and enhancing ICT infrastructure that is reliable, secured and interoperable • Improve and implement ICT best practices

  50. COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS • OPP committed to jointly conduct a civil advocacy programme with the HRC and CGE • OPP accommodated a request by CGE to share its office in Kimberly • The OPP is currently involved in a joint investigation with the CGE relating to Maintenance matters

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