BUILDING PARTNERSHIPS FOR THE FUTURE

1. BUILDING PARTNERSHIPS FOR THE FUTURE Health and public libraries Nottingham 16 June 2006

2. Inspire England • What is Inspire ? • Why Inspire ? • Context for Health Libraries - What contribution can libraries make to the health and wellbeing agenda? • What participation could mean for Health Libraries, health related staff and for users • How Health Libraries can get involved

3. What is Inspire? Inspire is a national programme that seeks to support learning at all levels by providing easy access to libraries regardless of sector or of geography

4. Inspire Partners and Steering Group • The British Library (BL) • CILIP (Chartered Institute of Library and Information Professionals) • MLA Council + regional MLACs • Society of Chief Librarians (SCL) • SCONUL (Society of College, National and University Libraries) Inspire Directors: Andrew Green (SCL & Coventry City Council) Mary Heaney (SCONUL & University of Wolverhampton)

5. Social Inclusion Learning Innovation Health and well-being Libraries knowledge information Recreation Creativity Cultural identity Employment Local, regional and national economy Citizenship

6. … but many libraries are invisible or inaccessible

7. So - the aim of Inspire is • to harness the resources of libraries and the skills of library staff to support learning in its widest sense • to make them visible to all those who can benefit from them

8. How will Inspire achieve these aims? • Creation of a coherent national offer based on a set of kitemarked criteria for participation and managed access • Enrolment of all public and HE libraries in England to these criteria and encouragement of other sector libraries to join • By supporting registering libraries by providing: • a staff training package • publicity materials for local use • Creation of a user-friendly online gateway to resources showing which libraries can provide what information and giving access details

11. Inspire and the Health Library sector

12. What contribution can libraries make to the health and wellbeing agenda? • Kennedy Report: focuses on access to knowledge / information and availability of this information to patients and the public • Government publications: • “Choosing health: Making healthier choices easier” 2004 • “Better information, better choices, better health: Putting information at the centre of health” 2004 • “Our health, our care, our say”

13. What contribution can libraries make to the health and wellbeing agenda? Key Issues: • Informed choice - better information for patients and the public • Personalisation - increased support for individuals to make choices about their lives • Working in partnerships - looking for new channels of delivery All rely on good quality information

14. Choosing Health Effective partnerships are required to help individuals make healthy choices “The key to success will be effective local partnerships led by local government and the NHS working to a common purpose & reflecting local need.” Executive Summary

15. Delivery mechanisms for Health info • Online and phone eg: NHS Direct and Equip • But - there is a need for more effective working in local communities to disseminate health information • Other channels of delivery already exist: • Public Libraries – can provide links to other community services • FE, HE and workplace libraries • Such links would demonstrate the value of partnership working

16. How can working with Inspire help? • Inspire provides a ready-made forum for developing partnerships with other libraries • Inspire’s largest links are with Public and HE libraries but also with other libraries in FE and the workplace • Inspire’s model is • supported by a national offer which enables a strategic overview but it is delivered locally • Encourages reciprocal access and support • Filters enquiries through referred access process • Creates structure for staff support and staff development

17. Benefits for health libraries • Participation can contribute to the goals of healthcare libraries through supporting: • patient and community access to health information • access for community based staff to professional information • access for clinical staff to a wider range of collections • health library workforce development by enabling staff to provide an improved standard and range of services to core users • It can raise the profile of the library service within the organisation • Reduce isolation and provide opportunities for Health libraries to be represented in regional and national fora

18. Benefits for Pubic Libraries and the public Participation would provide: • A route for quality assessed health information to be channelled directly to the public through community based libraries • Referred access to specialist health resources and expertise previously unavailable to them both regionally and nationally • Additional knowledge for public library staff who could be supported to provide health information for the public • Access to health information through the Findit gateway

19. How Health Libraries might get involved • Look at examples of NHS libraries already involved in co-operative agreements (West Midlands, Cumbria, Kirklees, Milton Keynes) • Consider the benefits to the service your libraries could offer to library users and staff • Consider the Kitemark criteria: could all / some / a few Health libraries sign up to them? • Get in touch with LIEM or with me to discuss any aspect of participation.

20. Some interesting links websites • EQUIP • http://www.equip.nhs.uk • Welcome! In Kirklees: Calderdale and Huddersfield NHS Trust • http://welcome.hud.ac.uk/nhs • AddLib Cumbria: NHS North Cumbria & Morecambe Bay (6 libraries) • http://www.addlibcumbria.co.uk/nhs_cumbria.htm

21. For more information: Inspire England Sally Curry, National Partnerships Manager Tel: 0191 222 8655 Email: sally.curry@ncl.ac.uk Inspire website www.inspire.gov.uk

22. Inspire East Midlands Lynn Hodgkins Regional Librarian Libraries and Information East Midlands Tel: 01773 835064 Email: lynn.hodgkins@derbyshire.gov.uk

23. Inspire kitemark criteria Inspire has created a set of kitemark criteria to which libraries registering with Inspire must agree. This is the foundation of the coherent ‘national offer’ Inspire will provide for learners and libraries alike. The criteria have been endorsed by: • British Library • MLA Council • SCL • SCONUL

24. Inspire “kitemark” criteria • As a minimum, library users are given reference access to hard copy resources • Library service plans should reflect commitment to co-operative working with Inspire partners • Inspire to be publicised within the library and information service and to the wider community • Collection strengths to be promoted via the Inspire web site/portal • Monitoring Inspire usage to demonstrate impact by gathering statistics and/or written comment or verbal feedback is required

25. Inspire “kitemark” criteria • All staff to receive information about Inspire • Selected staff to receive in-depth Inspire training • Trained staff to: • cascade training to others • provide information on collection strengths • promote information on collection strengths as an additional resource • Inspire to be included in induction and update training