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Learning Management with SuccessFactors. Agenda. Introduction Business Goals / Benefits –> why do we do it? Scope of this Project –> what will we do? Project Approach –> how will we do it? Project Schedule –> when will we do it? Team Structure –> who will do what? Next Steps.
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Agenda Introduction Business Goals / Benefits –> why do we do it? Scope of this Project –> what will we do? Project Approach –> how will we do it? Project Schedule –> when will we do it? Team Structure –> who will do what? Next Steps
Introduction Embedded in the “Process & Systems” part of the ToBeOne program, the SuccessFactors suite will become the cornerstone for a full Talent Management Solution for Barco. The integration of the SuccessFactors suite and SAP HCM results in the HCM Hybrid solution which we are currently building. The second implementation phase is the Learning Management module of SuccessFactors.
HR / IT Program Schedule 2011 – ‘12 Performance Mgt Int / Ext Training SuccessFactors BizX Reporting Hybrid solution Reward Management Recruit ment PP Profit Plan Study Tool still to be confirmed. SAP HCM SAP Core HR Q1 ‘13 Q4 ‘11 Q1 ‘12 Q2 ‘12 Q3 ‘12 Q4 ‘12
Business Goals Why do we do it?
Business Goals / Benefits of LMS AS IS Current training application: Does not meet the need of customer training registration No reporting possibility Limited ability to add functionality and to scale Designed as admin tool; user unfriendly Not widely used across Barco WW Stand-alone system, interfaces non-existing Excel sheets to capture data is still used at many sites; inefficient, unreliable, and data not centrally available Increasingly demanding quality standards, leading to non-compliance issues TO BE One central database for all training worldwide, both for external partners and for employees. To improve the speed and quality of management decisions, by flexible access to accurate data Users and admins experience simplicity, transparency and ease of use Attractive and easy access of training data for internal and external users Userfriendly and efficient system for admins Enriched functionality and reporting Integrated system Link to CRM, finance, BarcoZone, My.Barco.com, With other MyCareer modules E-learning capabilities Fully support the implementation of the Channel strategy
Scope of the Project What will we do? 7
Scope of the Project The objective of this project is to implement the Barco Learning process supported by the LMS module of SuccessFactors. Two variants of the same process will be used depending on the target group: Learning for internal employees (integrated with MyCareer Performance Management) Learning for external users (customers, partners) as part of Barco’s service portfolio (cfr Sales Newsletter dd Jan 26th) The project team will cover both variants at the same time.
Project Approach How will we do it? 9
SuccessFactors ENABLE Methodology ngagement Initiation Formal kick-off, project planning, software installation. E N ormalize Functionality Identify configuration requirements SUCCESSFULIMPLEMENTATION A pplication Configuration Configuration, develop prototype asic Modifications Integrations, data migrations, constructing the look & feel, testing, QA B L earning Landscape Administrator and role-based training nterprise Rollout Go-live plan, readiness review,production rollout, transition to support E
Phase 1: Engagement Initiation • Prepare Project Plan • Clearly define tasks, timeline and responsible parties • Project Kick-Off • Set expectations with stakeholders and confirm high level schedule • Review objectives and critical success factors • Provide Project Team Orientation • Provide initial application overview to core project team • Change Management Strategy Workshop • Guide team through change management planning workshops • Installation of Application • Conduct installation of LMS application
Phase 2: Normalize Functionality • Configuration Workshops • Map Barco’s business processes to LMS • Make configuration decisions • Technical Workshops • Review of technical implementation requirements – data migration • Configuration Workbook • Configuration Workbook documents processes, application configuration settings, business decisions, functional specification for technical requirements • Milestone Review
Phase 3: Application Configuration • Application Configuration • Configuration of system based on decisions made in workshops • Configuration Verification • Review and user acceptance testing of configuration and evaluation of business processes / workflow scenarios • Results may require changes to Configuration Workbook
Phase 4: Basic Modifications • Modifications/Extensions • Discuss team policy for modifications • System Interfaces / Integration • Technical design, development, and documentation of required interfaces • Verification and Validation • Unit and system testing
Phase 5: Learning Landscape • On-Site Training • SuccessFactors Trainer goes to customer site • Training topics aligned to specific implementation • Training Consulting and Material Customization • Full analysis of audience, training needs • Materials can be customized to match Barco’s functionality and look
Phase 6: Enterprise Rollout • Go Live Preparation and Go Live Support • Prepare production environment • Develop go live plan • Implement go live plan and provide assistance as required • Transition to Customer Support • Formal transition to SuccessFactors Customer Support organization for product related issues and questions • Lessons Learned & Project Reviews
Project Schedule When will we do it? 17
Learning Management – Project Schedule Solution Design WS WS WS WS System Technical Ready Kick-off SOW UAT T&T Strategy Configurate Involve all process owners Unit Test Involve HR business partners System Realization Testing Involve Sales & Finance key-users Integration - SAP HCM - MyBarco - Finance Final data upload Masterdata activities Data preparation Start using LMS Strategy Training Material User Training Training Strategy Communicate Communication Project Mgt SC SC SC SC SC February March April May June July
Team Structure Who will do what? 19
Team Structure – Keys to Success • A multi-disciplinary team will combine their skills and knowledge in order to make this project a success. • This project team will consist of resources from HRIS, Barco University, IT and SuccessFactors Steve Cooleman Diane Leonard Martine Traen IT IT IT Stijn Hoegaerts James Micallef Sam De Potter SF Ravi Prakash Monique Carpaij Barco University and HRIS Trainer (tbn) Wim Barbaix Jan Van Acoleyen Scott Nipper Rishabh Pandey Eric Faes Marieke Schietgat 20
Roles and responsibilities (1/3) Steering committee will be updated on regular basis (every month)