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INPO Evaluation Trends

INPO Evaluation Trends. Karen Hammond. INPO Performance Improvement & Learning Senior Evaluator (770) 644-8337. Excellence in CAP Project End State. Common industry standard Graded approach to screening Standard PI’s focused on desired outcomes

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INPO Evaluation Trends

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  1. INPO Evaluation Trends Karen Hammond INPO Performance Improvement & Learning Senior Evaluator (770) 644-8337

  2. Excellence in CAP Project End State • Common industry standard • Graded approach to screening • Standard PI’s focused on desired outcomes • Standardized methodology for investigative tools • Actions are managed • Issues are analyzed in aggregate

  3. Short Term Industry Guidance • Letter to plant managers and site VP’s targeted for October 2013. • Reduction of current action tracking backlog • Aggregate analysis of issues • Limit number of corrective actions • Leveraging qualified processes • Addressing human performance and equipment issues differently • Leveraging other investigative tools when possible

  4. Long Term Actions • Develop an industry standard that includes: • Initiation and Screening • Investigation • Implementation • Trending • Program Effectiveness and Efficiency • Behaviors • Change management includes: • Communication plan with stakeholders • Regulatory requirements • Industry oversight • Training

  5. Target Dates • Draft project plan – Complete • Short term guidance document • Document drafted – September, 2013 • Delivered to industry – October 1, 2013 • Industry standard issued – Target - June 2014 • Will superseded short term guidance • Will have run time before INPO evaluates against new standard.

  6. PO&C Revision Summary Past Current PI.1 Performance Monitoring PI.2 Solution Analysis, Identification, and Planning PI.3 Solution Implementation OE.1 Operating Experience • PI.1 Self-Assessment & Benchmarking • PI.2 Corrective Action • PI.3 Operating Experience

  7. Performance Improvement Model A I C N T I U O M N M S O C PerformanceAssessment Trending Action Tracking Performance Indicators EffectivenessReviews Task Assignment Resource Management Implementing Solutions Performance Monitoring S Benchmarking S RESULTS Standards N N O I O Management Oversight/ Reinforcement T I FIND T A FIX ProblemReporting SelfAssessments A C I C N I LEADERSHIP AND OVERSIGHT N U Organizational Accountability Behavior Observations Industry OE U M M Independent Oversight M O M C O C Excellence in Performance Improvement ACTIONS GAPS KNOWLEDGEAND SKILLS CULTURE Business Planning Considerations Action Planning Analyzing, Identifying and Planning Solutions Management Review & Approval Problem Analysis ANALYZE

  8. Industry Trends • 60 plant evaluations • 193 products written • 35% Area for Improvement • 29% Performance Deficiency • 23% Strength • 13% Beneficial Practice • Most AFI’s written in PI.2 • Shifted from causal analysis to Find and Fix

  9. Industry Trends • 62 AFI – 60 Plants • 15% PI.1 • 30% PI.2 • 25% PI.3 • 6% OE.1 • 24% TR • PI.1 & PI.3 Prominent in: • “Key Causes and Insights” • “Current Perspective”

  10. Questions and Discussion

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