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CT 310 Organizational Communication Dimensions of Structure

CT 310 Organizational Communication Dimensions of Structure. Structure describes: work roles communication relationships. ‘decision’ is derived from the latin word decidere, which means to cut off. Structure varies by: goals technology environment size key individuals.

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CT 310 Organizational Communication Dimensions of Structure

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  1. CT 310 Organizational Communication Dimensions of Structure

  2. Structure describes: • work roles • communication relationships

  3. ‘decision’ is derived from the latin word decidere, which means to cut off.

  4. Structure varies by: • goals • technology • environment • size • key individuals

  5. the alternative to structure is chaos.

  6. Structure describes: • work roles • communication relationships

  7. ‘decision’ is derived from the latin word decidere, which means to cut off.

  8. Structure varies by: • goals • technology • environment • size • key individuals

  9. the alternative to structure is chaos.

  10. There are a number of formal structures possible: • matrix Aircraft Company R&D Assembl Market civilianmilitary commer

  11. B • work teams A C E D

  12. spider plant

  13. hierarchy

  14. Dimensions of hierarchy: • horizontal complexity = specialization

  15. This is more horizontally complex.

  16. Vertical complexity = number of levels Flat

  17. tall

  18. centrality = degree to which decisons are made at the top of the structure. • centralized = at the top • decentralized = workers empowered

  19. Span of control • narrow

  20. wide narrow vs. wide??

  21. formalization = how well follow chart? • formal = follow to the letter. • informal = not so stringent

  22. Emergent communication networks = result of formal and informal communication among those who work together. It is who you are linked to. . .

  23. So, to be more effective at work: you need to develop key relationships in your organization which will allow you greater control over your own participation.

  24. Cont. Ed. Fiscal V.C. Barb Ed. Human Resources

  25. Liaison = connects groups, but doesn’t belong • boundary spanners (bridges) = represent group to the outside • Isolates = out of luck

  26. Why would this university form strategic alliances? • Give an illustration • The advent of EMOs.

  27. Networked Society: I keep a list of scholars across the country with whom I communicate on a regular basis via the internet.

  28. I belong to CRTNET, which sends me 8-10 messages daily relevant to my work. Check it out at: CRTNET@NATCOM.ORG Find your own networks.

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