Strategic Council Meeting 8

1. Strategic Council Meeting 8 June 20, 2013 BCIT Downtown Campus 0900 – 1230h Page | BCcampus | connect. collaborate. innovate.

2. Proposed agenda Page | BCcampus | connect. collaborate. innovate.

3. Added follow-up itemCouncil membership and terms of appointment • With two new members joining Council, the updated term list appears in the table below Page | BCcampus | connect. collaborate. innovate.

4. Meeting notes and attachments • Attachments and links also included: • Briefing note regarding BCcampus decision to decline the transfer of BC Academic Health Council services to BCcampus, and in particular the HSPnet service • Draft of combined annual report and strategic plan, formatted for discussion, recommendations and approval • URL link to Fiscal plan 2013-14 • March 1, 2013 meeting notes were distributed for review David Porter Page | BCcampus | connect. collaborate. innovate.

5. Follow-up item 1BC Academic Health Council and HSPnet • BCcampus was approached as a potential transition host for selected BCAHC services • Due diligence process • Two consultants were contracted to evaluate the potential transfer of services • Consultants’ reports were distributed to BCAHC and AVED • Decision note was distributed to BCAHC, AVED and BCcampus Strategic Council • Transfer of service opportunity was declined based on consulting reports Page | BCcampus | connect. collaborate. innovate.

6. BCcampus strategic plan refresh BCcampus strategic plan refresh

7. BCcampus strategic plan refresh • BCcampus combined annual report and strategic plan 2013-2016 refresh • We revise and update the BCcampus strategic plan on a rolling 3-year basis (“an evergreen plan”) • Approval of the 2013-16 strategy is asked from Council at its May/June meeting • Report and refreshed Strategic Plan will be published and available as a PDF from BCcampus.ca website in summer or early fall 2013 Page | BCcampus | connect. collaborate. innovate.

8. Strategic plan refresh for 2013-2016 Page | BCcampus | connect. collaborate. innovate.

9. EDUCAUSE Top 10 Issues 2013 • Determining the role of online learning and developing a sustainable strategy for that role • Supporting the trends toward IT consumerization and bring-your-own device • Transforming the institution’s business with information technology • Using analytics to support critical institutional outcomes • Leveraging wireless device explosion on campus • Improving student outcomes through an approach that leverages technology • Developing an institution-wide cloud strategy to help the system select the right sourcing and solution strategies • Developing a staffing and organizational model to accommodate the changing It environment and facilitate openness and agility • Facilitating a better understanding of information security and finding appropriate balance between infrastructure openness and security • Funding information technology strategically

10. Business models for shared services Deloitte transformation report Open Educational Resources and Textbooks Shared instructional systems Twitter comment: “Wow, that report is stunningly bland and uninventive. Almost like it was written by consultants with no understanding of the sector...” Educational services and resources Page | BCcampus | connect. collaborate. innovate.

11. BCcampus strategic plan themes • BCcampus aims to bring together B.C.’s post-secondary system and make higher education open and available to everyone, through the smart use of information technology services.

12. BCcampus strategic plan themes • BCcampus Strategic Plan 2013-2016 • Coordinated approach to student-facing system services – “federated services” • Education planning (BCCAT) • Application services (BCcampus) • Program, course and section finder (BCcampus) • StudentAid services (AVED) • Online research and tutoring support (BCcampus and ELN) • Transfer guide (BCCAT) • Transcript services (BCcampus, MEd) • Shared and collaborative services • Use a lifecycle approach to development • Consider hand off to ongoing business partners or system agency partners for service infrastructure or operations • Link shared, collaborativeand open into healthcare and trades programs • BCcampus Strategic Plan 2013-2016 • Open textbooks, open resources, open data • Ongoing identification, adoption, adaptation and creation to reach a 40 textbook target • Coordinated approach with other jurisdictions • High impact AND high enrolment • Textbook Zero as a potential new strategy • Professional learning and development for online learning • BC online instructional skills workshops (ISW) • BC online instructor diploma program • Modeled on California’s @ONE program • Clearinghouse for online learning trend data and system survey data • Annual survey on management of online learning • Smaller quarterly surveys on specific topics Page | BCcampus | connect. collaborate. innovate.

13. Draft fiscal year plan 2013-14 • Some challenges ahead if weexpect to execute the vision…

14. Draft fiscal year plan 2013-14 • BCcampus fiscal year plan 2013-14 • Fiscal year plan outlines planned BCcampus activities matched to services and 2013-14 specifics expressed in government letter of expectations (GLE) from AEIT • A key issue is this year’s plan is the need to expend reserve funds in order to balance our budget against an expanding scope of operational activities and expectations, and for BCcampus to coordinate and provide infrastructure for new services including the open textbook program and health-related education system services Page | BCcampus | connect. collaborate. innovate.

15. Draft Fiscal Year Plan 2013-14 Scope of BCcampus activities as of January 2013 Scope of Activities 2013 -14 Page | BCcampus | connect. collaborate. innovate.

16. Draft fiscal year plan 2013-14 Page | BCcampus | connect. collaborate. innovate.

17. Fiscal challenge mitigation Fiscal challenge mitigation options • Mandate renewal, re-statement and direction, or change • BCcampus will operate a common post-secondary application service, transcript exchange service and online course directory for the Province • BCcampus will aggregate instructional delivery systems, services and training support programs within the post-secondary sector, and will provide opportunities to prototype and test new services • BCcampus will coordinate the development and distribution of open resources (courseware, textbooks, data) in the post-secondary sector on behalf of AVED and other ministries that interface with post-secondary institutions • Other options, TBD • Cost savings • Make a compelling case to Council and AVED for additional ($1M) operating funds for fiscal 2014-15, and beyond. This plan is based on an awesome strategy that compels support! • Identify revenue-generating opportunities to underwrite specific programs or activities. • Reduce the scope of programs to create a leaner and more strategically focused organization starting 2014-15. • Merge with another post-secondary agency or agencies to capture synergies and reduce costs, or transition specific programs to another agency. • Institute reduced number of workdays for selected staff to reduce staffing costs. • Operate only one main BCcampus office, with one smaller satellite office. • Other options, TBD.

18. Break and refreshments • 15 minute break recommended • After break • Renewing BCcampus strategic plan 2013 – 2016 • Operational updates, challenges, and opportunities Page | BCcampus | connect. collaborate. innovate.

19. Operations update 2013 • Curriculum services and applied research • Student services and data exchange • Shared and collaborative services Challenges Opportunities Page | BCcampus | connect. collaborate. innovate.

20. Curriculum services and applied research • Open programs • Open textbooks • Open courseware • Open resources • Open data • Professional learning • Linking professional practice, teaching and learning with research • Supporting professionals through communities of practice • ETUG • SCoPE

21. Open development • Open textbook program • Sub-committee formed with 16 members • Co-chaired by Dr. Bill Krane (SFU) and Dr. Alan Davis (KPU) • Meeting 1 took place on Feb 19 • Call for Proposals for first 10 of 40 open textbooks / resources • BCcampus recommends April 2013 • Adopt, adapt and test is strategy • Currently using Pressbooks.com • Canadian open textbook authoring platform for pilot testing • BCcampus Page | BCcampus | connect. collaborate. innovate.

22. Curriculum Services and Applied Research Curriculum services update • Open Textbook project update and next steps • Professional learning update Images CC-BY BCcampus

23. Professional learning • Open and collaborative practices remain a focus • BCcampus staff continues to promote and provide professional workshops and resources for institutions, faculty and instructors on open educational resources as an alternative approach to curriculum and instructional resource development. Page | BCcampus | connect. collaborate. innovate.

24. Curriculum Services and Applied Research Opportunities and challenges • Opportunities • A willing and able BC Ed Tech and Educational Developer community • More interest in Open than ever before,especially from instructors • Challenges • Supporting the enthusiasm Textbook image CC-BY http://www.flickr.com/photos/92472409@N04/8415352690

25. Student data exchange services • Application services • Transcript services • Course directory linked with transfer information • Modernized services and workflows • Mobile enabled applications • Inter-jurisdictional capabilities • Compliance with privacy, security and payment industry standards • Linkages to international data transfer specifications based on PESC

26. Student data exchange services • Goal: Achieve systemic benefit, good user experiences and demonstrate institutional value • Challenge: Uneven user experience with ApplyBC • Opportunity: Create more seamless workflow • Wins: • Better branding for SFU and improved value for ApplyBC • Improved fee collection process (potentially ~$1.6M/year; fully PCI compliant) • Shared development, maintenance provides significant cost savings across participating institutions • Next: • Transcript integration (BC PSI, BC high school, other Canadian institutions) Page | BCcampus | connect. collaborate. innovate.

27. Student and data exchange services

28. Shared and collaborative services Shared and collaborative services • Maximize institutional access to educational technologies, programs and services while minimizing redundancy, thus reducing costs • Optimize the benefits of educational technology applications, with a focus on open source software solutions • Research and pilot new and innovative educational technologies, with a focus on open source software solutions • Facilitate the collaboration process on behalf of the stakeholder groups.

29. Shared and collaborative services • Continuing synergies • Integration with student information systems (SIS) • Integration with collaborative programs • Integration with OPDF and open textbook programs • New services • WriteAway launched Feb. 25, 2013 • Kaltura - streaming media services(August 2013 for back to school) • Potential new services • Home and community care programs • Curriculum management • Infrastructure support via BCNet Adobe Connect Page | BCcampus | connect. collaborate. innovate.

30. Business models for shared services Shared and collaborative services • CURRENT status • Some institutions incented • Some institutions receive free service • Systemic development benefiting multiple institutions funded • PRINCIPLES moving forward: • Collaborative educational SERVICEs • Scalable, sustainable, systemic shared service (s5) • Appropriate blend of incentives, base funding, and cost recovery • Life cycle, business model, TCO approach • Consortium sourcing solutions and participatory governance • IMPLICATIONS: • Some institutions may lose or have reduced incentives • Some institutions who have free service may need to contribute to service operation BCNet BCcampus BC PSIs CC-BY-SA, via Wikimedia Commons Page | BCcampus | connect. collaborate. innovate.

31. Next meeting/s and follow-up items • Proposed dates for next meetings • October / November 2013 • Mid-term review • Fiscal plan 2014-15 presented • Adjourn Page | BCcampus | connect. collaborate. innovate.