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Enterprise Content Management In Microsoft Office SharePoint Server 2007. Lionel Moya l Intervate Solutions Lionelm@intervate.com. Agenda. ECM? Business drivers for ECM solutions Microsoft’s ECM vision Document management capabilities Records management capabilities
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Enterprise Content Management In Microsoft Office SharePoint Server 2007 Lionel Moyal Intervate Solutions Lionelm@intervate.com
Agenda • ECM? • Business drivers for ECM solutions • Microsoft’s ECM vision • Document management capabilities • Records management capabilities • Web content management capabilities
What is ECM? Enterprise Content Management (ECM) is the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. Definition from AIIM.org
Elements of ECM? • Imaging • Document Management • Web Content Management • Collaboration • Workflow • Records Management
Regulatory Climate Content Chaos What Drives the Need for ECM? Risk of non-compliance with regulations Risk from improperly retaining content Retaining records for business continuity Reusing information is difficult Inability to protect sensitive information Efficiency in collaborative authoring ECM Multiple Publishing Channels Process Efficiencies Automation of high volume processes Integration of content and processes Webmasters are a content bottleneck Multiple site types increase mgmt. costs Brand assets are improperly used
Implementations are constrained to specialized departments ECM Is The Solution…but challenges remain User adoption is low IT deployment/maintenance costs are high Return on investment takes a long time
Pervasive ECM throughout the organization Deeply integrated components Interoperable and Extensible Enable a wide range of uses cases, out of the box Microsoft’s ECM Vision
Interoperable And Extensible Custom workflow & policies UI Customizations Vertical/ Compliance biz logic sox Object Model/Web Part Framework Claims Sales Employment Repository API SMTP Contracts Asia Pacific Web Services Content Repositories ERP Systems E-mail Systems
Document Management DEMO
Document Management Protect Information Assets Role based Security on individual items Document Repository Claims Sales Employment Contracts Asia Pacific Region Auditing policies tolog usage Serverside IRM Recyclebin
Document Management Automate Business Processes Document Repository Claims Sales Employment Content/ Process integration thru repository Forms Contracts Asia Pacific Region Office SharePoint Designer Workflow engine and tools
SOX Records Management
Legislation in SA • The Electronic Communication Technology (ECT) Act • Sections 141 & 195(1)(f) of the Constitution of South Africa, 1996 • The King II Report on Corporate Governance • The Promotion of Access to Information Act (PAIA) • Government – National Archives Act • Government – National Archives and Records Services • Various process/industry specific acts
Standards • (ISO) 15489 Records Management Standard • The Information Communication Technology (ICT) Act • US DoD 5015.2 Design Criteria Standard for Electronic Records Management Applications • UK Public Records Offices' Functional Requirements for Electronic Records Management Systems • National Archives Policies and Procedures
Implications: Technology Technology focused • Viewable in its native or prescribed format • Available to all authorised parties • Single, centralised data source • Reference single items of information • Security • Encryption capabilities • Scalability • Structured and defined storage • Privacy and confidentiality
Implications: Business Business focused • Ease of use • Must meet all compliancy requirements • Companies must prove compliancy • Must provide an end to end solution • Solution components must seamlessly integrate
Records Management DEMO
Upcoming enhancements to MOSS 2007 Records Center • Partner Add-on – Mid 2007? • File Plan builder • Meta Data on folders & categories • Meta Data inheritance / propagation model • Access control based on and based on Meta Data • “Closed” folders, Holds on folders • Need more? • Best-of-breed records management systems integrated with Sharepoint – E.g. Meridio
Intranet Internet Extranet Web Content Management DEMO
Web content Management Web Content Repository WYSIWYG Web editor Author Web Content Library Functions, Policies, Search In-contextediting PRManager Authoring Capabilities Reusable HTML fragments Office Word
In Place Authoring And Approval Approval Workflow Editable fields
Web content Management Separation of content and presentation Template Press Release Production Server Content Publish Web Content Sitevariations Built in review/approval workflow PRDirector PRManager Internet Site
Ease of use and tight integration with MS Office ensures wide adoption Deeply integrated components reduce IT deployment and management costs Ready to use out of box functionality reduces time to value Why ECM From Microsoft?
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