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Training by manager

Training by manager. By Junko Tsukayama 2011/05/06 Friday. Time management 時間管理. What is TIME MANAGEMENT? Is it important? Why? Why not?. As a tutor at the LLC. 5 min. – usual shift 10 min. – 1st period shift Classes – Not late for classes!!. For Tutoring sessions.

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Training by manager

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  1. Training by manager By Junko Tsukayama 2011/05/06Friday

  2. Time management時間管理 • What is TIME MANAGEMENT? • Is it important? Why? Why not?

  3. As a tutor at the LLC • 5 min. – usual shift • 10 min. – 1st period shift • Classes – Not late for classes!!

  4. For Tutoring sessions • Why do we have a system to make reservations for tutoring session? • What might happen if there was no reservation system at the LLC?

  5. In a tutoring session (30 min.) • Position to sit - cautious the time • 5 min. – ending of a session • Continue – ask tutee’s time

  6. Finish class late Unexpected incident occur Forgot the shift Get an important business other Call to the LLC Apologize for being late… Tell reasons Late 3 times without good excuses… Any other? Prospective problems as a tutor in work at LLC

  7. Low motivated tutees A tutee with displeasing attitude A tutee without any preparation A tutee coming in the last moment Give POSITVE comments. Be a nice friend but do your job! Ask to come back after preparation. Do what you can help and encourage to come earlier next time. Prospective problems in tutoring sessions

  8. Time for Role-playing!

  9. Situation 1 • Could not finish the tutoring on time. ＊Tell to stop tutoring. ＊suggest for next app. ＊THANK them for coming. (for encouragement)

  10. Situation 2 • You have the next class but could not finish the session. ＊ Tell to stop tutoring ＊Ask to come back ＊Ask the next tutor to take care ＊THANK them for coming. (for encouragement)

  11. Situation 3 • Tutoring for a tutee without any preparation. ＊ Tell how much he/she has. ＊Ask to come back after preparation. ＊THANK them for coming. (for encouragement)

  12. Prevent all these problems,you should TELL a tutee: • How much he/she has. • The importance of preparation.

  13. To prevent any problems,you should remember: • Why you are here for. • Be aware of time you have. • Always be nice and friendly. • Thankful for a chance to meet them.

  14. Thank you very much for All your great jobs for the LLC!

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