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TEAM DeCA. Where High Performance IS the Winning Formula!!. Mr. Scott E. Simpson Chief Operating Officer. 1. Milestones. 2. It’s Called “Mapping The Track”. 3. High Powered Successes. 4. It Takes A Team. Conclusion. NASCAR Milestones. 1950
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TEAM DeCA Where High Performance IS the Winning Formula!! Mr. Scott E. Simpson Chief Operating Officer
1 Milestones 2 It’s Called “Mapping The Track” 3 High Powered Successes 4 It Takes A Team Conclusion
NASCAR Milestones 1950 Darlington Raceway becomes NASCAR’s first superspeedway November 11, 1999 NASCAR inks multi-year partnerships with FOX, NBC, and Turner Sports. 2009 Teams will run entire schedule with Car of Tomorrow January 31, 1960 CBS Sports broadcasts portions of its first live NASCAR event. April 30, 1987 Fastest time in NASCAR history, 212.809 mph, set by Bill Elliot at Talladega. 2003 NASCAR’s $10M Research and Development is unveiled outside of Charlotte, NC June 13, 1954 NASCAR holds the first Grand National series road race February 15, 1948 NASCAR runs its first race in Daytona 1948 1950 1954 1960 1987 1999 2003 2009 1971 1989 2007 2001 1947 1959 1971 R.J. Reynolds becomes NASCAR’s first major series sponsor. September 25, 2001 NASCAR Radio debuts on XM Satellite Radio as the first 24-hr single sport radio station. 1947 “Big Bill” France, Sr. organizes a meeting and NASCAR is born. 2007 NASCAR’s Car of Tomorrow debuts. February 22. 1959 The first Daytona 500 is held and the NASCAR superspeedway era begins. 1989 Every race in the NASCAR Cup Series is televised.
DeCA Milestones October 1991DeCA activation – 4 different Services’ systems & cultures lashed together 2000 Eliminated 2 area offices and implemented the business area concept 2005-2006 Restructured/reengineered all above store processes achieving increased effectiveness and efficiencies 1989 Jones Commission Study Consolidation across Services 1994/1997 Hay Group Study & CREST Team – Established Zone Managers & MBU FY ’06 FY ‘92 FY ‘89 FY ‘93 FY ‘96 FY ‘97 FY ‘00 FY ‘04 FY ‘05 Sales ($B) 6.16 5.94 5.25 5.13 5.03 5.24 5.24 5.42 Savings 23.4% 29.7% 29.2% 32.1% >30.0% 32% * * 1.20 Budget ($B) 1.03 1.25 .97 1.02 1.12 1.17 .98 * 4.61 CCSS * 4.38 4.23 4.47 4.55 4.47 22 Regions All military Services 424 Stores 3 Regions (2 CONUS, 1 OCONUS) 269 Stores 7 Regions (6 CONUS, 1 OCONUS) 362 Stores 4 Regions (3 CONUS, 1 OCONUS) 290 Stores 7 Regions (6 CONUS, 1 OCONUS) 412 Stores 4 Regions, 2 Area Offices (3 CONUS, 1 OCONUS) 313 Stores 3 Regions (2 CONUS, 1 OCONUS) 275 Stores Less than 263 Stores…? Commissary Customer Service Scores (CCSS) prior to FY 2000 are based on a different model and scale than current scores. Actual Scores: 87.55, 88.32 * Figures are not available for these fiscal years.
Coordination Strategize Focus “Mapping The Track” Title Responsiveness Agility Communication
High Powered Successes • Improved Categories • Perishable Roadshows • Produce Acquisition • Organics • Dollar Days, Case Lot sales, Club Packs • Health & Wellness • Virtual Commissary • Outreach Customers Have It Their Way! Sustained Sales Increases High Performance: Sales
High Powered Successes • DoD Approved Food Sources • Identity Protection • 100% Employee Screening Customers Have It Their Way! Passing the Competition in Customer Confidence! High Performance: Safety & Security
High Powered Successes • Workforce of the Future • Spouse & Family Hiring • CSDP/Intern/Academic Degree • Enhanced IG Checklist/Visits Workforce Taking The Lead! Accelerating Communication, Coordination and Confidence! High Performance: Workforce
High Powered Successes • Store of the Future • CARTS/SCOs • IT Replacement • Kiosks • Virtual Commissary • Commissaries.com Technology Sets The Pace! The Store of the Future, Today and Tomorrow... High Performance: Technology
High Powered Successes • Contract Resolution • IT Replacement • Financial Audit • Internal Controls • Fostering Partnerships Exceeding Stakeholders' Expectations! Setting "Qualification" Records! High Performance: Stakeholders
TEAM DeCA It Takes A Team! • Lightning quick responsiveness • Physical strength to stay the course • Agility to maneuver under constantly • changing conditions • Calm under pressure—even when • winning is on the line! • Coordination • Ability to remain focused—when the • customers are on their feet and the • groceries are zooming by! Only the BEST Need Apply!
TEAM DeCA Thank You!