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Volvo Car Corporation

Volvo Car Corporation. European Quality Procedure Manual For Improving Competence Based Vocational Education and Training. Organizational Structure. Premier Automotive Group. Ford of Europe. Assembly factories. Genk (B) Keulen (D) Saarlouis (D) Valencia (E) Southampton (UK).

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Volvo Car Corporation

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  1. Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training

  2. Organizational Structure Premier Automotive Group Ford of Europe Assembly factories • Genk (B) • Keulen (D) • Saarlouis (D) • Valencia (E) • Southampton (UK) • Gaydon (UK) • Gent (B) • Göteborg (S) • Uddevalla (S) • Solihull (UK) • Coventry (UK) • Halewood (UK) • Castle Bromwich (UK)

  3. Volvo Cars: Models and Plants “Large platform” Volvo XC90: Göteborg 88.900 Volvo S80: Göteborg 30.600 Volvo V70: Göteborg and Gent 70.800 Volvo XC70: Göteborg 36.300 CKD-plants: Thailand, Malaysia and South-Africa Volvo S60: Gent 68.500 Volvo S40: Gent 70.900 Volvo V50: Gent 64.900 Volvo C70: Uddevalla 7.100 “Small platform”

  4. TPM EXCELLENCE AWARD TPM SPECIAL AWARD Customersatisfaction Employeesatisfaction shareholders society : integration of environment Suppliersupport VCG team history TPM WORLD-CLASS AWARD JDP BEST QUALITY PLANT EUROPE Oil crisis EUROPEAN QUALITY AWARD New Vision TPM Part I TPM Part II TPM Part III VEC-Team C.O.P. 1999 1987 1982 1991 1996 Employee in focus Employee in focus customer in focus Customersatisfaction Employeesatisfaction shareholders society : Social environment • Decrease in • Production • - Crisis • - Conflicts • - Negativism Change in organisational culture

  5. TEAM Workingstructure TEAMCORNER Area responsible Team Leader Team leader Team operators Team leader 1 4 1 4 Rotation Rotation Self-regulation Supplier Supplier Customer Customer 2 3 2 3 Material Quality Maintenance Specialists

  6. C2 C2 S1 S1 Q1 Q1 E E M M I I Q1 Q1 Q3 Q3 Rotation Rotation Rotation Rotation Rotation Rotation 1 1 4 4 1 1 4 4 1 1 4 4 Self-managment Self-managment 2 2 3 3 2 2 3 3 2 2 3 3 D D D D M M C1 C1 Q2 Q2 S2 S2 Support of the teams Teamleader Teamleader Area responsible (QCDISME) IN production : Production support Production support in team Supportive departments Support

  7. Q C E D M I S Self-managment : 7 steps Improve 7 maintenance Continuation improvement 6 set down and standardize 5 maintain perform and improve 4 Going into the knowledge of teammembers 3 Set down own standards Quality improvement 2 get rid of the causes of abnormalities Perform an observance of quality 1 1 gain basic knowledge and insight

  8. Objectives translated into teamroles C Q COST QUALITY E D ENVIRONMENT DELIVERY Team I M MORAL INNOVATION S SAFETY

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