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Volvo car Group Facility Management

Volvo car Group Facility Management. Industry Sector FM Meeting 2014 02 27. Volvo car group fm concept. Volvo Car Group FM Concept overview. Strategy Vision, mission, strategy and objectives Governance Model Budget allocation, follow-up and collaboration forums Contractual & Price model

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Volvo car Group Facility Management

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  1. Volvo car GroupFacility Management Industry Sector FM Meeting 2014 02 27 Issuer: A Martinson amart110; Volvo Cars FM; Industry Sector FM day 2014 02 27; Security Class: Proprietary

  2. Volvo car group fm concept Volvo Car Group FM Concept overview • Strategy • Vision, mission, strategy and objectives • Governance Model • Budget allocation, follow-up and collaboration forums • Contractual & Price model • Contractual model, as well as internal and external price model • Delivery Model • How, and by whom, the FM services are delivered • Organisation • Roles, mandates and organisation design • Service Structure • Services packaged and described in the FM delivery Issuer: A Martinson amart110; Volvo Cars FM; Industry Sector FM day 2014 02 27; Security Class: Proprietary

  3. Volvo cars Fm 2020 Vision, mission, strategic direction and objectives for 2020 Vision & Mission: Strategic Direction: FM Vision: One Facility Management organisation that is recognized as a proactive and competent partner in all existing - and future Volvo Car Group operations Revitalize the Facility Management internal brand with customer centricity throughout the FM service delivery 1 Reinforce our services strengths based on standardization, smart and nimble execution and cross-functional collaboration 2 Capture global growth and sourcing potential, effectively partnering with suppliers locally and globally 3 • FM Mission: To proactively enable a global disturbance free operation and deliver an attractive workplace: • Sustainable; • Balanced risk; • Fit for future Secure value of assets and buildings, through a total cost of ownership perspective 4 Build a global performance organisation & culture, through harmonised workplaces and services designed around you 5 Objectives (Selected “Vital Few”) • FM 2020 Objectives: • Quality • Establish a globally harmonised delivery of high quality, coherent, uninterrupted and well-functioning FM services in accordance with Volvo Car Group result requirements • Cost • Achieve continuous cost reductions, focusing on total cost of ownership, while maintaining high quality of services • Delivery • Obtain status of being a lean and nimble organisation through flexible services in respect of volume, scope and service level changes • Improvement • Continually pursue transformation, make nimble fact and risk based decisions, and promptly execute them • Safety • Make life less complicated and ensure a safe working environment for the Volvo Car Group organisation • Environment • Ensure commitment to sustainable environment practices • Employees • Create and design attractive workplaces to contribute to Volvo Car Group’s position as the employer of choice Issuer: A Martinson amart110; Volvo Cars FM; Industry Sector FM day 2014 02 27; Security Class: Proprietary

  4. Our structure Head of FM • Utmost responsible for all FM related matters within Volvo Car Group, overall financial responsibility for Volvo Car Group FM Standards & Expertise Management & Staff • Some Service Experts that Volvo deem critical to retain within the organisation, in order to maintain the right level of FM purchasing competence and corporate standards • Functional roles, enabling a high-quality FM delivery and continuous improvements Waste Management Corporate Security& Risk Management Facility Management Technology Workplace Design & Space Optimization Strategic & Operational Development Quality & Communications Corporate Real Estate & New Establishment • Responsible for the FM delivery in the region, and the communication liaison between central FM and every Site / Function Management in the region Regional FM Manager Regional FM Manager Local FM Manager Local FM Manager • Responsible for the FM delivery at the local Site. Prioritise budget and actions within site, with a continuous dialogue with Site / Function Management Local FM Manager Local FM Manager Supplier(s) Issuer: A Martinson amart110; Volvo Cars FM; Industry Sector FM day 2014 02 27; Security Class: Proprietary

  5. Base Delivery Projects Standards & Expertise What we deliver to Volvo Cars FM Scope of delivery • Daily operations such as cleaning, maintenance, reception, guarding, restaurants • FM Mission: To proactively enable a global disturbance free operation and deliver an attractive workplace: • Sustainable; • Balanced risk; • Fit for future • Security Framework, Technichal building standards, Strategic space management, Interior standards, Electrical safety, Property lease, buy and sell • Planned maintenance, New- and Rebuilds, Issuer: A Martinson amart110; Volvo Cars FM; Industry Sector FM day 2014 02 27; Security Class: Proprietary

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