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Techno. phobia. &. Techno. Stress. WARNING. IF YOU ARE OF A NERVOUS DISPOSITION, HAVE A PRE-EXISTING HEART CONDITION OR ARE UNDER THE LEGAL AGE LIMIT TO VIEW SPOOKY LECTURES, DO NOT CONTINUE ... YOU HAVE BEEN WARNED. OTHERWISE ... ENJOY THE RIDE. Contents. Technostress
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Techno phobia & Techno Stress
WARNING IF YOU ARE OF A NERVOUS DISPOSITION, HAVE A PRE-EXISTING HEART CONDITION OR ARE UNDER THE LEGAL AGE LIMIT TO VIEW SPOOKY LECTURES, DO NOT CONTINUE ... YOU HAVE BEEN WARNED. OTHERWISE ... ENJOY THE RIDE.
Contents • Technostress • Managing Technostress ------------------------------------------------------- • Technophobia • Technology Acceptance Model (TAM)
The Design of Everyday Things by Donald Norman “The human mind is exquisitely tailored to make sense of the world. Give it the slightest clue and off it goes, providing explanation, rationalization, understanding. Consider the objects – nooks, radios, kitchen, appliances, office machines, and light switches – that make up our everyday lives. Well- designed objects are easy to interpret and understand. They contain visible clues to their operation. Poorly designed objects can be difficult and frustrating to use. They provide no clues – or sometimes false clues. They trap the user and thwart the normal processing interpretation and understanding…The result is a world filled with frustration.”
Computer Phobia Techono Stress Techono Phobia Computer Stress Computer Aneixty
Computer Phobia Techono Stress Techono Phobia Computer Stress Computer Aneixty
Computer Phobia Techono Stress At least 30% of all groups irrespective of gender or age Techono Phobia Computer Stress Computer Aneixty
Computer Phobia Techono Stress Resistant Hesitant At least 30% of all groups irrespective of gender or age Frustrated Techono Phobia Computer Stress Computer Aneixty
Early Adaptors 10-15% Hesitant "Prove its" 50-60% Resisters 30-40% “Technostress” by Michelle M. Weil and Larry D. Rosen
Switzerland, 1816
Switzerland, 1816 1818
1818 1815
Anti-Technology Polemic World's First Computer Programmer 1818 1815
Stress • Stress is a complex term to define. It's simplest definition might be that it is an event or situation that forces a person to adapt to the event. Stress is the event itself and the reaction to that event within the person experiencing it. Thus stress is completely subjective. What may be stressful to one person might be pleasant or fun to another.
Human tendency to resist change
Human tendency to resist change Unfriendly nature of technology
Human tendency to resist change
Human tendency to resist change The tendency to resist change is a result of how we process information, it comes in from an infinite number of sources, but is bottlenecked by the short-term memory.
Environment Five Senses ∞ ∞
Environment Five Senses ∞ Sensory Memory ∞ ∞
Environment Five Senses ∞ Sensory Memory ∞ Short-term Memory 5-9 chunks 20 secs ∞
Environment Five Senses ∞ Sensory Memory ∞ Long-term Memory Long time ∞ Short-term Memory 5-9 chunks 20 secs ∞
A Typical Day Wake up
A Typical Day Wake up
A Typical Day Wake up Shower
A Typical Day Wake up Shower Microwave
A Typical Day Wake up Shower Microwave Car
A Typical Day Wake up Shower Microwave Car ATM
A Typical Day Wake up Shower Microwave Car ATM Work
A Typical Day Wake up Shower Microwave Car ATM Work
A Typical Day Wake up Shower Microwave Car ATM Work
A Typical Day Wake up Shower Microwave Car ATM Work Home
A Typical Day Wake up Shower Microwave Car ATM Work Home
A Typical Day Wake up Shower Microwave Car ATM Work Home
A Typical Day Wake up Shower Microwave Car ATM Work Home
A Typical Day Wake up IndividuallyDesignedTo makeLife easier-but-CollectivelyIt’s stressful Shower Microwave Car ATM Work Home
Technologically Captive Moments • Increments of time spent waiting for some machine-driven event to happen • e.g. • Being on hold, listening to hold music, waiting for someone to respond • Skipping to a song you want to hear on CD • Waiting for the microwave to finish • Waiting for you PC to boot • Waiting for a download
Beating Technostress • How to you beat technostress? • How do you take back you life from the technology?
Beating Technostress • Look around in you life, identify what parts of you life that technology plays a part in • Now look at where this technology is causing stress. • FIGHT IT
Beating Technostress:SUGGESTION 1 of 4 • If you are studying, are watching the clock as well? • The clock is in charge and you are captive. Instead turn the clock away and set the alarm instead.