HIRE AND MANAGE A STAFF

1. Chapter 10 HIRE AND MANAGE A STAFF 10.1 Hire Employees 10.2 Create a Compensation Package 10.3 Manage Your Staff

2. Chapter 10 Lesson 10.1HIRE EMPLOYEES • Determine the positions your business needs. • Recruit, interview, and select an employee. • Consider alternatives to hiring permanent staff. GOALS

3. Chapter 10 IDENTIFY YOUR NEED FOR EMPLOYEES • What kind of employees do I need? • What skills am I missing? • What skills do I need daily? • What skills do I need occasionally?

4. Chapter 10 WRITE JOB DESCRIPTIONS • A job description is a written statement listing the duties and responsibilities of a job. • It is crucial to understand exactly what every job entails; ultimately helps manage employees SAMPLE JOB DESCRIPTION Title: Receptionist Duties and responsibilities: Receives and directs phone calls, greet visitors, receives and sorts mail and packages, orders office and kitchen supplies, keys documents when required. Qualifications: High school graduate. Needs good communication skills and ability to get along with people. Keying speed of 45 words per minute. Experience desirable but not necessary. Salary: $15,000 - $20,000, depending on experience.

5. Chapter 10 CREATE AN ORGANIZATIONAL STRUCTURE • An organizational structure is a plan that shows how the various jobs in a company relate to one another. • Delegates management responsibilities. • Provides a chain of command.

6. Chapter 10 CREATE AN ORGANIZATIONAL STRUCTURE Mr. Vierling Mr. Morris Mr. Pope • 9th Graders • Special Education • Spotlight Teacher • 10th Graders • CTE Dept • VIPS

7. Chapter 10 RECRUIT EMPLOYEES • To recruit is to look for people to hire • Classified advertising • Employment agencies • College placement centers • Other ways: • Referrals (it’s not what you know but who you know) • Sign in the window • Promote from within

8. Chapter 10 HIRE EMPLOYEES • Know what to look for in an employee • Screen job applicants – remove those who do not meet the qualifications. For example, if a college degree is required dispose of the resumes from individuals who do not have one • Interview job applicants • Provides opportunity to further screen applicants; meet and greet

9. Chapter 10 HIRE EMPLOYEES • Interview questions • What is your background? • Why do you want this job? • Name 1 strength • Name 1 weakness • Why are you leaving your current job? • KNOW what you cannot ask!

10. Chapter 10 HIRE EMPLOYEES • Check references • Make sure he/she is telling the truth • Make a job offer • Via phone • Clearly state salary/benefits/terms • Give timeline to accept

11. Chapter 10 ALTERNATIVES TO ADDING STAFF • Hire freelancers or interns • Freelancers are people who provide services to businesses on an hourly basis or by the job. • Interns are students who will work for little or no pay in order to gain experience in a particular field. • Hire temporary workers

12. Chapter 10 Lesson 10.2CREATE A COMPENSATION PACKAGE • Determine the amount of pay for employees. • Identify a benefits portion of a compensation package. GOALS

13. Chapter 10 WAGES AND SALARY • Compensation package • Includes wages and benefits • Types of pay • Hourly wage(paid on hourly/daily/per-unit basis) • Salary (paid on an annual basis) • Commission (percentage of a sale) • Combination plan (base + commission) • Bonus (financial reward in addition to pay)

14. Chapter 10 BENEFITS • Paid leave • Vacation • Sick leave • Holidays • Insurance • Health benefits • Other kinds of insurance

15. Chapter 10 BENEFITS • Pension Plan • Retirement benefit • 401K • Miscellaneous • Car/mileage • Child care • Fitness • Meals

16. Chapter 10 Lesson 10.3MANAGE YOUR STAFF • Lead your employees by developing a management style and desirable leadership qualities. • Motivate your employees by delegating responsibility and listening. • Evaluate your employees. GOALS

17. Chapter 10 LEAD YOUR EMPLOYEES • Levels and styles of management • Supervisory (Mr. Ewing) • Work directly with workers • Middle (Mrs. Rabilias) • Liaison between supervisor and top • Top (Mr. Vierling) • Highest level of responsibility

18. Chapter 10 DESIRABLE LEADERSHIP QUALITIES • Judgment • Honesty • Consistency • Enthusiasm • Cooperation • Communications • Dependability • Understanding

19. Chapter 10 ENFORCE EMPLOYEE POLICIES • Create company handbook • Establish policies: vacation, hours, dress code, grievance procedures, etc • Enforce the handbook • Allows for employee reward or reprimand

20. Chapter 10 TRAIN YOUR EMPLOYEES • On-the-job training • Learn by doing • Coaching • Manager feedback • Mentoring • Experienced employee • Safety Practices and procedures • Conferences and seminars • Professional development

21. Chapter 10 MOTIVATE YOUR EMPLOYEES • Pay them well. • Treat them fairly. • Recognize them for the work they do. • Listen to them • If you value the opinions of your employees, they will feel they are a valuable asset to your company.

22. Chapter 10 MOTIVATE YOUR EMPLOYEES • Give them adequate responsibility. • To delegate is to let other people share workloads and responsibilities. • Benefits of delegating responsibility: • Employees are better motivated and contribute more. • You can focus on important items. • The company can grow.

23. Chapter 10 WORK AS A TEAM • Employees who work as a team are usually very committed. • They are more likely to work harder and to come up with creative ideas for increasing profits.

24. Chapter 10 EVALUATE YOUR EMPLOYEES • Create an evaluation procedure • Perform annual reviews • Formal procedure done face-to-face with the results put in writing • Promote employees • Helps maintain loyalty • Terminate employees • Keep records Review