Norman Email Protection

1. Norman Email Protection Powerful and flexible Email Protection Gateway

2. The challenge

3. The challenge • Spam is costly, not only a nuisance. • Time spent identifying, reading and/or deleting the messages • The bandwidth consumed during the delivery • Data storage on the mail server • Legal risks of racially or sexually harassing e-mails • Phishing email messages are designed to steal money. • E.g. requesting credit card information • E.g. lure recipient to fake website to enter personal information • Spam can also bear, or contain links to malicious websites containing, malware such as: • Virus • Worms • Phishing

4. Trends In 2012, more than 10 percent of spam messages contained malicious content In 2012, more than 80 percent of emails were spam Spam is not a «thing of the past» Emails filtered through SecureTide in 2012

5. Costs Time spent identifying, reading and/or deleting the messages The bandwidth consumed during the delivery Data storage on the file server Direct costs associated with spam (not counting phishing emails)

6. Cost example • Company A • 10 users • Average yearly cost per employee: 50 000€ • Each user spend in average 5 minutes per day onreading and deleting spam • Cost per user / day: ~2,14€ • Cost total per day: ~21,40 € • Total cost per year: ~ 4 922€ If you could block 99 percent of these messages accurately, you could use the savings to adds value to your bottom-line instead

7. Phishing – when the cost becomes personal Phishing web site Real web site

8. The solution: Norman Email Protection • Easy, safe and secure on-premise email gateway • 99% effective in blocking spam and malicious mail • Inbound and outbound email protection • Disaster email recovery service included • Daily Quarantine Report • Direct Quarantine integrated in MS Outlook • On-premise gateway • Fully customizable • Full control • Script interface for automation • Integrate with Active Directory

9. Why Norman Email Protection?

10. Email Protection gateway Inbound and outbound email filtering Local installation – full control Clean email is delivered to the recipient

11. Layered Security – Stronger Protection Multiple AntiSpam techniques.Auto-updated & Self-managing Proactive protection with Norman SandBox technology Clean email is delivered to the recipient

12. Full local administration Customize your protection Integrate with your e-mail server Scaleablesoluton Set custom filtering, and protection, to fit your needs. Integrate with your local Microsoft Exchange and Outlook Scales to thousands of domains and email boxes

13. Norman Email Protection – features

14. On-premise email protection gateway Easy setup Scalable Inbound and outbound filtering Email continuity Powerful user management Daily quarantine reports Integrates directlywith Microsoft Outlook

15. Easy Setup Install Norman Email Protection Change internal routing. No MX change necessary

16. Scalable Supports thousands of users Protect several domainsor email servers

17. Inbound and outbound filtering Protect both inbound and outbound email

18. Email continuity If NEP can’t connect to your email server, it will queue email until the email server is back online

19. Powerful user management Automatically verify mailboxes in MS Exchange, Lotus Domino or most other email servers through open standards

20. Scheduled Quarantine Report Allow end-users to manage their own quarantine Threats can’t be released View a secure version of the quarantined email Release Quarantined email

21. Direct Quarantine Quarantine management directly in MS Outlook View safe version of quarantined email directly in Outlook

22. Norman Email Protection - summary • Multiple AntiSpam techniques • Auto-updated & Self-managing • Norman AntiVirus • With Norman SandBox technology • Integrates with Microsoft Exchange • Direct Quarantine • Provide end-user control of quarantined emails directly from Outlook.

23. In depth – technical

24. Norman Email Protection System requirements • Operating System • Microsoft Windows Server (32 and 64-bit) 2003, 2008, 2008 R2 • Microsoft Windows Small Business Server 2003, 2008, 2011 • Database • Microsoft SQL Server / MS SQL Server Express • Web server • Microsoft IIS

25. Layered filtering

26. Connection level filtering • Network level filtering refuces bad email • Trusted sender/valid recipient • SPF • Reverse DNS • IP Allowed/Denied List • Real-time Black & White lists • Enhanced Sender Reputation System

27. Custom Sieve Scripts • Content based evaluation to alter email flow • Encryption • Archiving • Mediation/approval • Block/bounce emails • Redirect emails • Block non-spam unwanted emails

28. Forbidden Attachments • Blocks exceeded file sizes • Blocks specific file formats • File fingerprinting to identify threats • Search into archived files • Permission levels by recipient • Supports corporate policies

29. AntiVirus Engine • Block email borne threats • Proactive protection with Norman SandBox technology • 24/7 updates

30. Alllowed / Denied lists • Blocks/allows e-mail from specified senders • Integrates with MS Exchange • Address book • Safe sender • Trusted senders will avoid further scanning • Blocks non-spam unwanted e-mail

31. Sequential Content Analyzer Highly configurable Virtually false-positive-free Maintenance-free Predictive content-based anti-spam Dictionary-less; binary pattern recognition Automatic updates Language independent Content categorization by recipient

32. Clean inbox • Spam and potential harmful content can be • Delted • Quarantined • Tagged • Clean email will be delivered to the inbox

33. Norman Direct QuarantineManage your spam directly within Outlook

34. Direct Quarantine Features • Microsoft Outlook add-on • Live quarantine view • Search quarantined emails • Easy False Positive release • Whitelist & Blacklist handling • Provide a seamless experience to your end users • Empower your users with releasing false positives & searching the Quarantine • Relieve IT Administrators of the painful day-to-day Quarantine Management

35. Live Quarantine View • Includes information on: • Sender • Subject • Date sent • Content type (Spam, Virus, …) • Direct Quarantine folder contains all emails caught and filtered • Displays a count of quarantined emails • Is updated automatically with no impact on Outlook Attachments, viruses, phishing links and all other electronic threats are not downloaded in Outlook for the best security level

36. Instant Legitimate Email Release Release legitimatemessages

37. Handling of Trusted and Blocked senders Add Trusted Senders and Block Senders to Norman Email Protection directly from Outlook Toolbar or right-click menu

38. Full Body View Message content can be viewed directly in Outlook Links, images and other potentially dangerous content are not clickable

39. Report as Spam Report a message that should have been filtered as spam. Automatically delete sthe message and sends a copy to analysis. Helps to Reduce targeted Spam

40. Working with Attachments For security purposes, the content of Forbidden Attachments is not displayed. However, you can see the attachment name(s)

41. Thank you