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Mobile banking promises new revenue streams

Scorecard For Mobile Banking Assessment. Mobile banking promises new revenue streams. Selective Key Indicators. Security and Risk End to end encryption (response time) Storage/Communication encryption Registration/Activation Process Transaction Strength Total # of log ins

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Mobile banking promises new revenue streams

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  1. Scorecard For Mobile Banking Assessment Mobile banking promises new revenue streams Selective Key Indicators • Security and Risk • End to end encryption (response time) • Storage/Communication encryption • Registration/Activation Process • Transaction Strength • Total # of log ins • Average value of transaction • $ value of transaction • Transactions per customer per months • # of transactional features • Technology • Platform (SMS, Java, USSD, WAP) • Business content component integrated in EDM • Usage • Number/Growth of registered customers • Active customers • % of retail customers are mobile users • % of mobile are active bill payers • Complexity of Products/Services • Payments applications • Services available • Simple cash mgmt, asset, fee based • CRM integration Zone of Under- Performance Source: Asian Banker Research

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