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Convergence - changing the way we live and work

Convergence - changing the way we live and work. Chris Bruce General Manager Wireless Broadband. Convergence sits at the heart of this change. Fixed and Mobile. Voice and Data.

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Convergence - changing the way we live and work

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  1. Convergence - changing the way we live and work Chris BruceGeneral Manager Wireless Broadband

  2. Convergence sits at the heart of this change Fixed and Mobile Voice and Data A fusion which allows customers to enjoy the best of both worlds A true multi media experience which will transform the way we communicate Comms and IT Media & entertainment Enabling businesses to deliver the most appropriate information or communication when and where required Reinventing home entertainment

  3. Changing consumer behaviours Growing preference to take services online: Transacting Self Service Source: eMarketer, June 2005 Source: Forrester, Best Practises, June 2005

  4. Changing customer behaviourGrowing preference to use mobile services: Western Europe ARPU Forecasts 40 Global Mobile Subscribers 3,000,000,000 35 30 2,500,000,000 25 2,000,000,000 (US$) 20 1,500,000,000 15 1,000,000,000 10 5 500,000,000 0 0 2004 2005 2006 2007 2008 2009 2010 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Percentage of mobile revenue generated by voice and data Sources:Ovum Sept 2005 & Analysis 2005 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 2004 2005 2006 2007 2008 2009 Data / Content Voice

  5. Broadband market is gaining real momentum Global Broadband Household Forecast • Broadband access is becoming the norm for residential Internet users with well over 50% of Internet homes in leading markets now having broadband • 274 million homes will have broadband by 2008, up from 100 million end 03 • UK Broadband penetration has accelerated from 2% to 26%in 3 years • In April, BT connected our 5 millionthDSL connection – a year ahead of target, …...now over 5.6 million. • A new broadband connection every 10 seconds • Currently 99.7% of UK households can receive ADSL broadband, rising to 99.9% by end 2005 • There will be 20million users of public Wi-Fi services across Europe by 2006 (source: Gartner) • 71% of European Enterprises plan to have wireless networks by 2007 (source: Datamonitor) 300 275 247 250 219 183 200 Million Subscribers 142 150 100 100 50 0 2003 2004 2005 2006 2007 2008 BT Openzone is growing(Y/Y growth) Voucher Sales – 443%Sessions – 348%Minutes Used – 431%

  6. Our home life will never be the same againNew devices and services using broadband Home monitoring Personal content Gaming Entertainment Home hub PC Voice services BT Fusion

  7. … and our working lives Security and monitoring Office hub Voice services VoIP & Video Conferencing Productivity Tools e.g. Exchange online Wireless Networking Outsourced IT & Virtual IT Manager

  8. Connected anywhere A wireless world - through convergence Seamless, ubiquitous, easy to use & secure Bluetooth Wi-Fi Public Wi-Fi Public Wi-Fi Private/Guest Wi-Fi

  9. Connected anywhere - BT Building the future Over 7800hotspots in the UK Enterprise wireless LAN & guest Wi-Fi Over 30,000 hotspots globally

  10. Mobile Express Professional: Connected Anywhere! • In the Hotel: • Ethernet • Wi-Fi • Switched • In the Office: • Ethernet • Wi-Fi • Broadband • At Home: • Broadband • Switched • On-the-Road: • 3G/GPRS/GSM • CDMA • AirH’/PHS • Remote Office: • Broadband • Wi-Fi • Switched • At a Venue: • Wi-Fi • Broadband • Switched • In the Air: • Wi-Fi • Broadband

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