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Communication in Organizations

Communication in Organizations. Managerial Communication Skills. Visual Skills. Written Skills. Spoken skills. Reading skills. Typical Organizational Hierarchy. Networked Communication. R&D. Market. Finance. PR. HR. Sales. Invent- ory. Legal. Acct. Board. IS.

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Communication in Organizations

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  1. Communication in Organizations

  2. Managerial Communication Skills Visual Skills Written Skills Spoken skills Reading skills

  3. Typical Organizational Hierarchy

  4. Networked Communication R&D Market. Finance PR HR Sales Invent- ory Legal Acct. Board IS

  5. How American CEOs Spend Their Time Meetings Sleeping Private time Reading Deskwork Travel & commuting Supervising the office/staff

  6. Provide rich, nonverbal cues Are preferred when dealing with sensitive Are beneficial for establishing group rapport and relationships Pose logistical issues of time, place, and schedules May be dominated by overly vocal, quick-to-speak, and high status members Chapter 2 Face-to-Face Meetings Advantages Limitations

  7. Facilitate geographically dispersed groups Speed up meeting follow-up activities Place all participants on a more even level Cannot replace face-to-face contact for certain type meetings Can make consensus harder to reach Are dependent on participants having excellent keyboarding skills Chapter 2 Electronic Meetings Limitations Advantages

  8. Chapter 2 Suggestions for Effective Meetings • Limit meeting length and frequency • Make satisfactory arrangements • Distribute the agenda well in advance • Encourage participation • Maintain order • Manage conflict and seekconsensus • Prepare thorough minutes

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