Workforce Development Team

1. Workforce Development Team Education and Training PROJECTS

2. Care Induction Programmes Feedback from some providers: • ‘Care induction programmes do not consistently meet the Care Certificate Standards’ (there appears to be variation in content and assessment) • ‘New employers lacking confidence in the assessment of the Care Certificate awarded by previous employer’ (new employees completing full induction programme and CC repeatedly)

3. Care Induction Working Group Proposed focus: • To develop Care Induction Training Programme - based on a Train the Trainer model • Develop/source workbooks, Care Certificate assessment tools, document store for training materials and resources • Consider how to involve Service Users & Carers in planning/delivery/assessment https://www.skillsforcare.org.uk/Learning-development/inducting-staff/care-certificate/Resources-and-support.aspx

4. Nursing Associate • The Shape of Caring review (HEE, 2015) identified a gap in skills and knowledge between HCAs and RNs • Creation of Nursing Associate role to bridge gap and help meet society’s changing health and care needs • Registered profession, approx. 2000 NAs eligible to apply to NMC register January 2019 • NA role being considered in residential care homes, nursing homes, and home care services

5. Nursing Associate • As a provider of Adult Social Care and Health services, would you like to participate in the conversation to consider how/where/if the Nursing Associate role fits within your workforce? • Could you provide a placement for a Trainee Nursing Associate? Standards of proficiency for Nursing Associates (2018) https://www.nmc.org.uk/standards/nursing-associates/standards-for-nursing-associates/

6. College/Training Providerand ASC Provider Network • Opportunity for RMs, SWs, SUACs shape future workforce and spot emerging talent • Potential coproduction activities to include: • curriculum development • expert speakers • student placements • participating in formative/summative assessment How could this collaboration work for you? How could this ‘network’ operate?

7. Leadership Workshops • Operational Strategy • Digital Business and New Technologies  • Facilitate and Manage Change • Sales and Marketing • Supporting Workers with their Mental Health  • Collaboration and Partnership - 10.01.19 • Performance Management Strategies – 22.01.18 • Organisational Quality Assurance – 08.02.19   • Culture – Managing Organisational Culture/Ethical Organisational Management – 27.02.19  www.cosmic.org.uk/careworkshops

8. Aspiring Leaders Proposed focus: • Establish working group with Care Managers • Develop training programme based on MIS • Train the Trainer model • Develop/source training resources, assessment tools, repository for training resources etc. • Consider how to involve Service Users & Carers in planning/delivery/assessment https://www.skillsforcare.org.uk/Leadership-management/developing-leaders-and-managers/manager-induction-standards/Manager-Induction-Standards.aspx

9. Qualification opportunities Devon County Council is trialling new Leadership and Management qualifications using apprenticeship standards • We are seeking expressions of interest from current Leaders and Managers or Aspiring Leaders and Managers working in Adult Social Care and Health to join us in these new programmes • We are looking for initial expressions of interest in these funded courses -this does not commit you at this stage, it also doesn’t automatically guarantee your place on the course. • Use link to read the eligibility criteria, https://new.devon.gov.uk/providerengagementnetwork/news/exciting-training-opportunities/

10. Qualification opportunities • Level 3 Team Leader/Supervisor (Equivalent to A levels at grades A-E) • Level 5 Operational/Departmental Manager (Equivalent to Foundation degree) • Level 6 Chartered Manger (Equivalent to a bachelor’s degree) • Level 7 Senior Leader (Equivalent to a master’s degree) If this opportunity sounds like it is for you, express your interest by contacting Rachel

11. SfC – core and mandatory training guide (page 88) • guidance on refreshing knowledge and skills -based on a review of legislation/guidelines • guide provides required and recommended timeframes • updated in 2017 in line with CQC’s revised inspection framework https://www.skillsforcare.org.uk/Documents/Learning-and-development/Ongoing-learning-and-development/Learning-and-development-guide.pdf

12. Driving Improvement 2018 Key themes: • Leadership • Cultural change • Person-centred care • Staffing • Working with partners • Building a community Includes top tips for improvement https://www.cqc.org.uk/sites/default/files/20180607_drivingimprovementasc_report.pdf

13. ‘Learning from safety incidents’ Issue 1: Falls from improper use of equipment Issue 2: Unsafe use of bed rails Issue 3: Fire risk from use of emollient creams Issue 4: Burns from hot water or surfaces Issue 5: Safe management of medicines Issue 6: Caring for people at risk of choking Issue 7: Falls from windows https://www.cqc.org.uk/guidance-providers/learning-safety-incidents https://www.cqc.org.uk/guidance-providers/learning-safety-incidents

14. Keeping in touch Terrie Chaplin (Workforce Development Advisor, DCC) M. 07791887237 E. terrie.chaplin@devon.gov.uk Rachel Glover-Dare (Senior Workforce Development Advisor, DCC) M. 07989130176 E.rachel.glover-dare@devon.gov.uk

15. Over to you! What do you need from me?