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New Powerful Requests

New Powerful Requests. Who’s Job is it anyway?. What is a Powerful Request?. Through dialog Requester and Requestee are clear about request; when it needs to be done; and why. Requestee can say: yes, no, or make counter offer. 10/03/2010. ITC Classroom Support. 2.

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New Powerful Requests

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  1. New Powerful Requests Who’s Job is it anyway? ITC Classroom Support

  2. What is a Powerful Request? Through dialog Requester and Requestee are clear about request; when it needs to be done; and why. Requestee can say: yes, no, or make counter offer. 10/03/2010 ITC Classroom Support 2

  3. What is New Powerful Request? Through dialog Requester and Requestee are clear about request; when it needs to be done; and why. Requester asks, “Do you have any questions, suggestions, concerns? 10/03/2010 ITC Classroom Support 3

  4. What if Requester does not ask? If Requester does not ask, “Do you have any questions, suggestions, concerns… Requestee acts as though the question has been asked. 10/03/2010 ITC Classroom Support 4

  5. The Requestee might ask Do you know I am not working that day? Do you know this is the third time this month we replaced that cable? Why exactly does the user want? Why don’t we try …? 10/03/2010 ITC Classroom Support 5

  6. 1st New Powerful Request We try out this new Powerful Request when we make a request and when we receive a request for one month. Do you have any questions, suggestions, concerns? 10/03/2010 ITC Classroom Support 6

  7. 2nd New Powerful Request Before we replace CAU 111 PCs we have a walk through where we hear detail plans and get to ask questions like: Who’s job is it to supply cables? How much time will we have? How many ghosted PC do we need? 10/03/2010 ITC Classroom Support 7

  8. One small question about CAU 111 How many new cables will we need to bring up there and who’s job is it to get it? 10/03/2010 ITC Classroom Support 8

  9. Instructor’s station has two VGA cables attached to a breakout box 10/03/2010 ITC Classroom Support 9

  10. The new PCs have two DVI ports 10/03/2010 ITC Classroom Support 10

  11. One small answer aboutCAU 111 10/03/2010 ITC Classroom Support 11

  12. One BIG question aboutCAU 111 If there are 18 PCs in CAU 111 plus one backup PC in CAU 108, how many ghosted PCs will we need to bring up there? 10/03/2010 ITC Classroom Support 12

  13. One BIG answer about CAU 111 That depends on what we do with the PCs in CAU 112, 116, and 134. They all came here together and are the same age. 10/03/2010 ITC Classroom Support 13

  14. Another small question about CAU 111 What key unlocks the PC cages and who has them? We use key 302 in classrooms and 304 in labs. 10/03/2010 ITC Classroom Support 14

  15. Examples where we needed Powerful Requests: • CAB cart • Counting chairs • CAU 111 replacing PCs ITC Classroom Support

  16. Exampled of recent Powerful Requests Lamp counting on Mondays Asking for coverage on Tuesday 10/03/2010 ITC Classroom Support 16

  17. What we hear Here is what I want you to do. Do it without asking any questions. Get back to me when it is done 10/03/2010 ITC Classroom Support 17

  18. What we would like to hear Here is what we have been asked to do Here is my plan Do you have any Questions, Suggestions, or Things that I should know about 10/03/2010 ITC Classroom Support 18

  19. Why do this? So we don’t feel like cogs in a wheel. So you can use our knowledge better. So we work better together. 10/03/2010 ITC Classroom Support 19

  20. Things we should know Your schedule and other tasks working on History or schedule of the room Problems you foresee 10/03/2010 ITC Classroom Support 20

  21. What this Acknowledges We are a team working together and each of us can contribute to planning projects Each of us knows something or has some unique skills that can help especially in our clusters We are not cogs in a wheel but humans 10/03/2010 ITC Classroom Support 21

  22. My Requst We try this way to ask each other to do things for one week and report back about how it worked Do you have any questions, suggestions or things I should know about? 10/03/2010 ITC Classroom Support 22

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