L O C K H E E D M A R T I N FS21 Flight Service for the 21 st Century

1. L O C K H E E D M A R T I N FS21 Flight Service for the 21st Century JANUARY 2007

2. Seattle, WA Great Falls, MT Bangor, ME McMinnville, OR Grand Forks, ND Burlington, VT Buffalo, NY Boise, ID Princeton, MN Bridgeport, CT Huron, SD Green Bay, WI Lansing, MI Islip, NY Williamsport, PA Cleveland, OH Ft. Dodge, IA Altoona, PA Millville, NJ Kankakee, IL Casper, WY Reno, NV Columbus, NE Dayton, OH Rancho Murrieta, CA Terre Haute, IN Elkins, WV Leesburg, VA Oakland, CA Columbia, MO Denver, CO Louisville, KY Wichita, KS St. Louis, MO Cedar City, UT Raleigh, NC Nashville, TN Riverside, CA Albuquerque, NM Jackson, TN Prescott, AZ Jonesboro, AR Hawthorne, CA Anderson, SC McAlester OK Anniston, AL San Diego, CA Greenwood, MS Macon, GA Fort Worth, TX San Angelo, TX Deridder, LA Hawaii Conroe, TX Gainesville, FL St. Petersburg, FL 58 Current Facilities Miami, FL Puerto Rico Currently: 58 Facilities

3. At Transition: 3 Hubs & 17 Continuing Sites PRESCOTT HUB WASHINGTON HUB FT. WORTH HUB

4. Denver FPA Leesburg FPA Hawaii FPA 15 New Flight Plan Areas

5. Terre Haute IF Sector Denver IF Sector Anderson IF Sector 57 Inflight sectors

6. Great Falls F/D Sector Albuquerque F/D Sector Anniston F/D Sector 57 FLIGHT DATA/ NOTAM sectors

7. The New Concept… ONE VIRTUAL Flight Service

8. Same Job… New Tools… BETTER SERVICE!

9. Call Tree 800 - WX - BRIEF • Features • Intelligent Voice Recognition • Calls Answered by Most Qualified Specialist, Regardless of Physical Location of the Specialist • Separate Nationwide Number for TIBS • Pilot Profile Automatically Opens based on Caller ID • Pilot Profiles Reduce Need to Transcribe Information, Thus Reducing Errors 877-4US-NTMS 866-225-7410 DCA FRZ 877-4-TIBS-WX Selection? PBX Outside line General info (Alpha, Bravo, …) TIBS Fast File Briefer Area ofInterest(AOI)? Area ofInterest(AOI)? Area ofInterest(AOI)? Record Fast File message Play general info message Supervisor Supervisor Selectionwithin AOI? Assign call to most qualified, least recently used, available FD Specialist Assign call to most qualified, least recently used, available Specialist Help Desk Supervisor Supervisor Assign call to Help Desk Play TIBS message DCA FRZ Calls do Not roll over to adjacent Flight plan areas

10. Automated TIBS & HIWAS Messages • Features • Automatically Reads Aviation Weather and Converts text into Intelligible Speech • Records Speech Files for HIWAS Broadcasts and TIBS messages as the Information Changes • HIWAS updated within 10 minutes of receipt of data • TIBS updated every 30 minutes • Benefits • More Frequent Updates to HIWAS Broadcasts and • TIBS Recordings • Clear & Consistent Voice, Enunciation, and Speaking • Rate Make Recordings Easier to Understand

11. TIBS Areas For publication in AIM

12. HIWAS Outlets

13. Integrated Pilot Web Portal • Features • Personal Home Page Can be Customized with Selected Weather • Products for Pilot’s Specific Area of Interest • Same Weather, NOTAMs, TFRs, & SUAs as Specialists • Briefings Color-Coded for Personal Minimums (IFR, MVFR, & VFR) • Briefings Include Local NOTAMs • Benefit • Enhanced Safety by Improved Common Situational Awareness • Between Pilots and Specialists (Shared Common Picture • of Weather, NOTAMs, TFRs, & SUAs)

14. Features • Profiles Include: Favorite • Plans, Routine & Emergency • Contact Info & Aircraft • Performance Data • Public Info & Events • Kiosks Provided to FBOs Voluntary Pilot and Aircraft Profiles • Benefits • More personalized and • efficient service (due to • pilot profiles) • Pilots may be automatically • notified by email or text • message for hazardous • weather & TFR alerts • that impact their • filed flight plans

15. End-State Operations Transition of Operations October 4, 2005 • People • ~1900+ Specialists • FAA Employees transfer to LMC • Facilities • 58 Sites • Various Conditions • Systems • M1FC/FSDPS • OASIS • Processes • Order 7110.10 • 58 Local Procedures • 58 Local/Regional Configuration Management (CM) • People • ~1000 Specialists • All LM Employees • Facilities • 20 (3 HUBs; 17 Existing AFSS) • 3 HUBs New; 17 Refurbished • Systems • FS21 • Processes • Order 7110.10 • National Procedures • National CM By August 2007

16. Aeronautical Pubs and Charts • No changes required for charts – Radio call and frequencies remain the same ### HUGE COST SAVINGS TO FAA ### • Minimal changes required in Airport/Facility Directories • AIM changes to follow once consolidation effort under way • Document change Proposals (DCP) kept to a minimum, but more will be forthcoming as system knowledge matures and capabilities better understood • EFAS remains the same, i.e., radio calls and outlets still aligned with ARTCC airspace

17. Notices to Airmen (NOTAMs) • No changes to NOTAM processing, formatting or dissemination. • Document change Proposals (DCP) to NOTAM handbook kept to a minimum, but more will be forthcoming as system knowledge matures and capabilities better understood • All Local NOTAMs resident in single national database, available to all specialists. Pilots will also have access to local NOTAMs via web portal • New, single national NOTAM telephone number using ACD to route caller to correct Flight Data Position. Notifications & coordination to be done in concert with facility closure waterfall. • Tower light outage processing automated with FCC ASR listing of tower locations by name and/or Latitude/longitude

18. Fred Gibbs Operations Subject Matter Expert Aviation Research & Consulting Group for Washington Consulting Group for Lockheed Martin Information Technology

19. Fred Gibbs Operations Subject Matter Expert Washington Consulting Group