ATLAS Training System Optimization

1. ATLAS Training System Optimization Considerations and Approaches >

2. Purpose • Get the best training results • Update you on our process • Get your feedback and reality check >

3. Agenda • Why change things? • A New Approach • Proposed Changes >

4. I. Why Change Things? >

5. ARC Training Challenges • Numerous and complex enterprise systems • Rapid and unpredictable systems upgrades • A complex and diverse group of learners • High volumes of content • Diverse types of content • LMS integration • Training the trainers >

6. ARC Training Requirements • Helps fulfill ARC mission • Helps fulfill chapter functions • High quality/effective • Consistent • Customized for user groups • Timely • Delivery with appropriate channels • Objective-driven >

7. ARC Training Development Requirements • Proving value to ARC organization • Staff selection and development • Effective instructional design (ADDIE) • Process improvement • Instructional tool selection and use • Content management >

8. II. A New Approach >

9. Instructional Approach • Achieving employee performance • Cognitive approach • Old content delivery, behaviorist approach • Recent recent research • Improved effectiveness • Implications for training >

10. Learning Content Matrix >

11. Lesson Design Principles • Job and task based • Big picture and close-ups • Common skill foundations • Based on audience analysis >

12. Lesson Structure • Introduction • Overview, benefits, relation to other lessons, objectives, outline of lesson • Body • Knowledge needed • Major tasks • Practice • Wrap-up >

13. Teaching Procedures • Provide job aids with clear steps • Open and concise with graphics • Action and decision tables • Give demonstration • Provide immediate practice and feedback Note: Immediate application is most effective. Recall exercises are almost worthless. >

14. CBT Considerations • Provide simulations of all tasks and follow with immediate practice • Provide immediate feedback on practice • Provide job aids organized around key practice tasks • Address learners in a personal, yet, professional tone >

15. III. Proposed Changes >

16. Figure 1.0 – Proposed Training Program Process Training Program Process >

17. Figure 2.0 – Proposed Class Process Class Process >

18. Lesson Structure Recap • Introduction • Overview, benefits, relation to other lessons, objectives, outline of lesson • Body • Knowledge needed • Major tasks • Practice • Wrap-up >

19. Teaching Procedures Recap • Provide job aids with clear steps • Open and concise with graphics • Action and decision tables • Give demonstration • Provide immediate practice and feedback Note: Immediate application is most effective. Recall exercises are almost worthless. >

20. Resources • Developing Technical Training – Ruth Colvin Clark (1999) • E-Learning and the Science of Instruction – Richard Mayer and Ruth Colvin Clark • Applying Cognitive Strategies to Instructional Design– Ruth Colvin Clark (2002) • A Pebble-in-the-Pont Model for Instructional Design– David Merrill >

21. ATLAS Training System Optimization Thank you.