All Roads Lead to Employment

1. Skills for Employment: Emotional Intelligence All Roads Lead to Employment PRESENTED BY: The Center for Change in Transition Services

2. Registration • Everyone participating in the webinar needs to register by typing your name,email, name of district and school, and your current position or title • CCTS will conduct a sound check at 2:30 and 2:40. We will begin at 2:45 and end by 3:45. • Use the “Chat Box” to type in questions and/or responses Thank you for joining us today!

3. Center for Change in Transition ServicesImproving post-school outcomes for students with disabilities in Washington stateSeattle UniversityOSPI State Needs Project This webinar is closed-captioned. To view the captioning click on the CC icon just above the video.

4. Raise your hand and wait to be called on by moderator Webinar Norms If you have a microphone, please keep it turned off until called on. You may ask questions by typing in the chat box or by raising your hand (if you have a microphone).

5. Communication Language Personal habits Emotional intelligence

6. Your GPS Guide: Agenda

7. Your GPS Guide…to post-school success Emotional Intelligence • What is emotional Intelligence? • Why is it an important skill for the work place? • How does it relate to transition services?

8. Emotional Intelligence (EQ) the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Segal, J., & Smith, M. (2013). Emotional intelligence (EQ): Five key skills for raising emotional intelligence. Retrieved from http://www.helpguide.org

9. Key Attributes • Self-awareness • Self-management • Social Awareness • Interactions with others • Resilience (grit/perseverance) Kerr, B. A. (2013). Emotional intelligence insights: What is EI? Retrieved from http://www.emotionalintelligenceinsights.com Duckworth, A., Peterson, C., Matthews, M.D., & Kelly, D.R. (2007). Grit: Perseverance and passion for long-term goals. Journal of Personality and Social Psychology, 92(6), 1087-1101.

10. Work Skills What Work Requires of Schools identified a three-part foundation to work skills: • Basic Skills – reads, writes, performs arithmetic and mathematical operations, listens and speaks • Thinking Skills – thinks creatively, makes decisions, solves problems, visualizes, knows how to learn and reason • Personal Qualities – displays responsibility, self-esteem, sociability, self-management, and integrity and honesty

11. Personal Qualities • Sociability – demonstrates understanding, friendliness, adaptability, empathy and politeness in group settings. • Responsibility – exerts a high level of effort and preserves towards goal attainment • Self-esteem – believes in own self-worth and maintains a positive self-view

12. Personal Qualities • Self-management – assesses self accurately, sets personal goals, monitors progress, exhibits self-control • Integrity/Honesty – chooses ethical courses of action Secretary’s Commission on Achieving Necessary Skills (SCANS) (1991). What work requires of schools. A SCANS report for America 2000. Retrieved from http://www.wdr.doleta.gov/SCANS/whatwork/whatwork.pdf

13. Definition of Transition Transition services are a set of coordinated activities designed to be a results-oriented process that facilitates the successful movement from school to postsecondary living. These activities are based on the student’s needs, strengths, preferences, and interests.

14. Definition of Transition Transition services include instruction, related services, community experiences, the development of employment and other post-school living objectives and, when appropriate, daily living skills. 20 U.S.C. § 1401(34)

15. Your GPS Guide…to post-school success Emotional Intelligence 1) What assessments are available to measure emotional intelligence skills?

16. CCTS Resources http://www.seattleu.edu/ccts

17. Casey Life Skills Assessment • Daily Living • Self Care • Relationships & Communication • Housing & Money Management • Work & Study • Career & Education Planning • Looking Forward (confidence) • Permanency (connection to adults, community supports)

18. Casey Life Skills Assessment • A self-reporting tool designed to assess strengths and challenges (not a test) • Free, online youth-centered tool • Appropriate for youth ages 14 to 21 • Can be given in short segments or all at once (30-40 total) • Originally designed for youth in foster care

19. Casey Life Skills Assessment

20. Ohio Employability Skills • Measures • Self-help skills • Work habits • Task related (cares for equipment, safety) • Work quantity • Work quality • Relationships: Supervisors • Relationships: Peers • Work Attitudes

21. Ohio Employability Skills http://www.ocali.org/up_doc/ELSA_14_21.pdf

22. Do2Learn • Determining Interest: Social Skills Assessment • Part1 – completed by student • Part 2 – completed by adults that know the student • Identifies jobs as • “In the Scene” – jobs that require strong social skills because there is frequent interaction with customers & co-workers • “Behind the Scene” – jobs that might require that you work near customers, but you may not have to interact on a regular basis • “Out of the Scene” – jobs that require little or no interaction with customers and don’t require that you spend a lot of time with co-workers

23. Do2Learn http://www.do2learn.com/JobTIPS/DeterminingInterests/SocialSkillsAssessments/Assessments.html

24. Your GPS Guide…to post-school success Emotional Intelligence 1) What are some free lesson resources for the emotional intelligence skills? 2) How do I incorporate emotional intelligence skills into the curriculum?

25. Soft Skills to Pay the Bills • Free curriculum developed by the Office of Disability Employment Policy • Designed for youth ages 14 to 21 • Print and online materials • Includes a video series • 30 – 20 minute lessons on • Communication • Enthusiasm & Attitude • Teamwork • Networking • Problem Solving & Critical Thinking • Professionalism http://www.dol.gov/odep/topics/youth/softskills/

26. OSPI Secondary Education • My Dreams, My Story, My Voice: Supplemental Lessons to Navigation 101 • Developing a growth mindset (grit/ perseverance) • Understanding self-doubt • Stick-with-it • Planning & Follow Through (self-monitoring) • Academic and School Social Behaviors • Leadership • Communication (including cross-cultural) http://www.k12.wa.us/SecondaryEducation/CareerCollegeReadiness/Nav101Lessons.aspx

27. Sample Lesson Plan

28. Questions?

29. CCTS Contact Information Email: ccts@seattleu.edu Phone: 206.296.6494 http://www.seattleu.edu/ccts