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TEAMWORK. Are more heads better than one?. TEAMWORK. What is a Team? Teams are groups of people who deal with problems with confidence, professionalism and a can-do attitude Why Teamwork?. TEAMWORK. Advantages More knowledge available Build on other ideas
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TEAMWORK Are more heads better than one?
TEAMWORK • What is a Team? • Teams are groups of people who deal with problems with confidence, professionalism and a can-do attitude • Why Teamwork?
TEAMWORK • Advantages • More knowledge available • Build on other ideas • More ideas, better opportunity of good answer • Buy in by group/groups represented • Cross knowledge exchange • Develop ability to work together
TEAMWORK • Disadvantages • Greater investment in resources • Less efficient • Interpersonal issues • Have “group think” if too many followers on team
TEAM • Personal Team Skills • Proactive • Reliability • Participation • Active listening • Coaching • Communicating • Giving useful feedback • Accepting feedback & Responsibility
TEAM DEVELOPMENT • Stages in Team Development • Forming • Storming • Norming • Performing
TEAM DEVELOPMENT • Forming • Agreeing on common goals • Making contact/bonding • Establishing communication • Realize dependencies
TEAM DEVELOPMENT • Storming • Expressing differences of • Ideas • Opinions • Feelings Teams learns to manage conflict
TEAM DEVELOPMENT • Norming • Agree on roles, assignments, and process • Discuss • Develop trust • Establish communication/openness • Realize dependencies
TEAM DEVELOPMENT • Performing • Working, collaborating • Caring • Achieving effective results • Realizing independence
Opinion seeker Encourager Opinion giver Coordinator Harmonizer Gatekeeper Contributor Information seeker/giver Elaborator Orienter Evaluator Energizer Procedural technician TEAM ROLES & RESPONSIBILITIES
TEAM ROLES & RESPONSIBILITIES • Assigned Responsibilities • Recorder • Process Observer
TEAM DEVELOPMENT • Dealing with conflict • Agree to ground rules • Honor different thinking styles • Can disagree, but must state reason • Allow time for divergent thinking • Keep discussions on professional vice personal level Manage by “strikes”
TEAM TOOLS • Team assignment or mission statement • Timetable or plan • Ground rules • Defined roles • Meeting agendas/journal • Running task lists
TEAM TOOLS • Assignment/Mission Statement • Purpose of team/assignment • Who is customer • Scope/constraints • Time limitations • Budget ($$ / time) • Deliverables
TEAM TOOLS • Timetable/timeline/project plan • Identify steps in project • Estimate duration for each step • Schedule each step Tools Gantt charts Microsoft Project
TEAM TOOLS • Ground Rules • See example
TEAM TOOLS • Meeting agendas • What to do at meeting • “Parking lot”
TEAM TOOLS • Team Journal • Who, when • Status • Decisions • New tasks • Comments • Next meeting • Format: ESHB pg 8-3/4
TEAM TOOLS • Running task list • Lists assignment to team members • Tracks progress • Mark off when complete • Updated at each meeting