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AUTHENTIC COMMUNICATION

Top Talent. Remarkable Results. AUTHENTIC COMMUNICATION. Presented by: Carolyn Eagen Consultant. A substantial portion of our communication is non verbal. Often we communicate in non verbal ways using groups of behaviors. Facial expression Gestures Body Language and Posture

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AUTHENTIC COMMUNICATION

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  1. Top Talent. Remarkable Results. AUTHENTIC COMMUNICATION • Presented by: • Carolyn Eagen • Consultant

  2. A substantial portion of our communication is non verbal Often we communicate in non verbal ways using groups of behaviors. • Facial expression • Gestures • Body Language and Posture • Eye Gaze • Appearance

  3. Communication is… verbal and non-verbal • We are judged by… We judge others by… • Who • What • When • Where • How We interpret the message and make inferences (often conclusions)  based on our observations and experiences with communication processes

  4. Quality Communication… Why? • Reduces conflict • Helps in achieving goals • Strengthens relationships • Improves job Satisfaction • Helps to save time • Easy promotions/negotiations

  5. Your reality may not be their perception

  6. DRAW YOUR IMPRESSION OF YOUR PROFILE BELOW! Each pair of Omnia columns measures a preferred behavioral trait (level of assertiveness, communication/thinking style, pace and need for structure). As one column in the pair rises, the other falls. Fill in a maximum of 6 blocks per pair. The column with the most blocks is the preferred behavioral tendency within that pair. Top Talent. Remarkable Results. 6 6 6 6 6 5 6 5 6 5 6 5 5 4 5 4 5 4 5 4 4 3 4 3 4 3 4 3 3 2 3 2 3 2 3 2 2 2 1 2 1 2 1 1 1 1 1 1

  7. Level of Competiveness • “Me” Oriented • Assertive • Self Starting • Enjoys a challenge • “We” Oriented • Collaborative • Helpful • Prefers stable salary/guaranteed hours

  8. Natural/Preferred Communication Style • Socially assertive • Good at developing instant rapport • Needs recognition • Intuitive decision maker • Analytical / Thinker • Good listener and observer • Wants proof and answers • Objective decision maker

  9. Pace and Adaptability • Likes Variety • Multi-tasking • Handles interruptions and changes easily • Can get bored with too much predictability • Likes Routine • Methodical • Prefers to do one thing at a time • Stressed with last minute changes

  10. Need for Structure • Likes Independence • Decisive • Delegates comfortably • Resilient to rejection and criticism • Likes Structure/Guidelines • Detailed oriented / accurate • Cooperative • Reluctant delegator

  11. Facilitating Authentic Communication • Observation • When you _____ • Feeling • Are you feeling ____ • Need • Because you need ____ • Request • Would you like me to _____

  12. Putting it all together

  13. Elements of Authentic Communication • Take responsibility • Be clear • Listen • Tell the truth/work with facts • Don’t over-generalize • Be consistent • Personal Inventory

  14. Top Talent. Remarkable Results. For more information, contact Carolyn Eagen, Consultant Direct : 813-280-3030 ceagen@omniagroup.com Your People. Discover Them. Understand Them. Evolve Them. Facebook.com/omniagroup Twitter.com/omniagroup LinkedIn.com/in/omniagroup www.omniagroup.com

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