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This report covers program audits, suspensions, withdrawals, advisory updates, and reorganizations from Sept. 2006. It includes data on audit reports turnaround times, NCR reviews, and heads-up for multiple sites in aerospace. New advisories, databases, and standards updates are highlighted. The reorganization of councils is detailed, with a focus on new accreditation manuals and a satisfaction survey of CBs. ISO and IAF updates, including the publication of ISO/IEC 17021, are discussed.
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ANAB Report to the AAQG RMC September 2006
2006 Suspensions • QMS – 1 (initiated in 2005) • EMS – 0 • AS9100 – 2 (also QMS suspension) • Suspensions for lack of payment • QMS – 1 (initiated in 2005) • EMS – 0
2006 Withdrawals • QMS – 1 voluntary (February) because of acquisition • QS-9000 – 1 voluntary • EMS – 0
Audit ReportsTarget: 15 DaysNot updated for 2nd Quarter 2006 *Extension was granted for two audit reports in 1st Qtr 2006 that were received within 17 days.
NCR CA ReviewsTarget: 10 DaysNot updated for 2nd Quarter 2006
Heads Up (Aerospace) • 67 – Multiple Sites • 68 – Reference on Certificates to the Sector Management Scheme • 69 – Initial Audits • 70 – No Extension of Certification • 76 – IAQG Resolutions (supersedes HU 68, 69 and 70) • 78 – ANAB to Discontinue Review of Aerospace Auditors (transitioned to RABQSA effective 1 August 2006)
New Advisories • Advisory 22 – Options for CB…for initial assessment of auditor…on-site… – 2006/05/12 • Advisory 23 Identifying… nonconformities during…audits – issued 2006/06/01, effective 2006/12/01
New Database • Interactive Web-based access for CBs, assessors, staff, Council, public • Most communication via this portal • Security levels established • Required audits, complaints, appeals, reports, NCRs, etc. • Total certificates by standard by country to be maintained by CB
New Database • CBs and assessors trained March-April 2006 • Implemented 2006/04/10 • See Heads Up 71
Why Reorganize? New standards • ISO/IEC 17011 replaced ISO/IEC Guide 61 (AB requirements) – requires decisions on appeals be independent of accreditation decisions • ISO/IEC FDIS 17021 replaces ISO/IEC Guide 62 and ISO/IEC Guide 66 (CB requirements)
Re-organizationCompleted in May 2006 May 2006 Joint Council Meeting • Initial meeting of new Accreditation Council • Appointed chair, vice chair, and chairs of Committees of Experts • Appointed members to two balanced accreditation committees
Re-organizationCompleted in May 2006 Since May 2006 Meeting • All accreditation decisions being made under new structure • Recruiting new members as needed September 2006 Meeting • Confirm process is working
Proposed NewAccreditation Manual • To accommodate new MS programs • Anticipates ISO/IEC 17021 • Consistent with change to single Accreditation Council • Consolidates R2 and E5
2006 CB Survey • Initiated first week of February 2006 • Completed first week of March 2006 (30-day period) • Responses • 50 total • 72% response rate • 96 individuals at 82 CBs notified • 2004 received 36 responses
2006 cf. 2004 Survey • Better response rate • Improvements (many significant) in almost all areas • Customer loyalty to 63% in 2006 from 33% in 2004 • Satisfaction: 49% completely or very satisfied, 48% somewhat satisfied • More detailed verbatim comments
ISO/IEC 17021 • Published in September 2006 • IAF TC recommended 18-month transition period following publication
IAF TC – Rome • Guidance to ISO 17021 – decision to de-link annexes