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ANAB Report to the AAQG RMC

This report covers program audits, suspensions, withdrawals, advisory updates, and reorganizations from Sept. 2006. It includes data on audit reports turnaround times, NCR reviews, and heads-up for multiple sites in aerospace. New advisories, databases, and standards updates are highlighted. The reorganization of councils is detailed, with a focus on new accreditation manuals and a satisfaction survey of CBs. ISO and IAF updates, including the publication of ISO/IEC 17021, are discussed.

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ANAB Report to the AAQG RMC

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  1. ANAB Report to the AAQG RMC September 2006

  2. CBs Per Programthrough 30 June 2006

  3. Re-accreditation Auditsthrough 30 June 2006

  4. Annual Office andWitness Auditsthrough 30 June 2006

  5. 2006 Suspensions • QMS – 1 (initiated in 2005) • EMS – 0 • AS9100 – 2 (also QMS suspension) • Suspensions for lack of payment • QMS – 1 (initiated in 2005) • EMS – 0

  6. 2006 Withdrawals • QMS – 1 voluntary (February) because of acquisition • QS-9000 – 1 voluntary • EMS – 0

  7. Audit ReportsTarget: 15 DaysNot updated for 2nd Quarter 2006 *Extension was granted for two audit reports in 1st Qtr 2006 that were received within 17 days.

  8. NCR CA ReviewsTarget: 10 DaysNot updated for 2nd Quarter 2006

  9. Heads Up (Aerospace) • 67 – Multiple Sites • 68 – Reference on Certificates to the Sector Management Scheme • 69 – Initial Audits • 70 – No Extension of Certification • 76 – IAQG Resolutions (supersedes HU 68, 69 and 70) • 78 – ANAB to Discontinue Review of Aerospace Auditors (transitioned to RABQSA effective 1 August 2006)

  10. New Advisories • Advisory 22 – Options for CB…for initial assessment of auditor…on-site… – 2006/05/12 • Advisory 23 Identifying… nonconformities during…audits – issued 2006/06/01, effective 2006/12/01

  11. New Database • Interactive Web-based access for CBs, assessors, staff, Council, public • Most communication via this portal • Security levels established • Required audits, complaints, appeals, reports, NCRs, etc. • Total certificates by standard by country to be maintained by CB

  12. New Database • CBs and assessors trained March-April 2006 • Implemented 2006/04/10 • See Heads Up 71

  13. Reorganizationof Councils

  14. Why Reorganize? New standards • ISO/IEC 17011 replaced ISO/IEC Guide 61 (AB requirements) – requires decisions on appeals be independent of accreditation decisions • ISO/IEC FDIS 17021 replaces ISO/IEC Guide 62 and ISO/IEC Guide 66 (CB requirements)

  15. Re-organizationCompleted in May 2006 May 2006 Joint Council Meeting • Initial meeting of new Accreditation Council • Appointed chair, vice chair, and chairs of Committees of Experts • Appointed members to two balanced accreditation committees

  16. Re-organizationCompleted in May 2006 Since May 2006 Meeting • All accreditation decisions being made under new structure • Recruiting new members as needed September 2006 Meeting • Confirm process is working

  17. Proposed NewAccreditation Manual • To accommodate new MS programs • Anticipates ISO/IEC 17021 • Consistent with change to single Accreditation Council • Consolidates R2 and E5

  18. 2006 Survey ofCB Satisfaction

  19. 2006 CB Survey • Initiated first week of February 2006 • Completed first week of March 2006 (30-day period) • Responses • 50 total • 72% response rate • 96 individuals at 82 CBs notified • 2004 received 36 responses

  20. 2006 cf. 2004 Survey • Better response rate • Improvements (many significant) in almost all areas • Customer loyalty to 63% in 2006 from 33% in 2004 • Satisfaction: 49% completely or very satisfied, 48% somewhat satisfied • More detailed verbatim comments

  21. ISO and IAF

  22. ISO/IEC 17021 • Published in September 2006 • IAF TC recommended 18-month transition period following publication

  23. IAF TC – Rome • Guidance to ISO 17021 – decision to de-link annexes

  24. Questions?

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