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DTCC Learning Update BDUG- 2006. By Anthony Leone Senior Training Consultant Customer Training & Information Products October 17, 2006. Session objectives. Discuss learning products Discuss learning initiatives Demonstrate samples. Blended approach. People learn in different ways:
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DTCC Learning Update BDUG- 2006 By Anthony Leone Senior Training Consultant Customer Training & Information Products October 17, 2006
Session objectives • Discuss learning products • Discuss learning initiatives • Demonstrate samples
Blended approach People learn in different ways: • Self-paced study • Instructor-led • Documentation • Visuals • Hands-on
Learning products • Electronic-learning • Self-paced courseware • Webinars • Customized packages • Certification programs
E-learning • Self-paced • Pre and post assessments • Conceptual and hands-on simulations • Checkpoint activities
E-learning sample Intro to Settlement
E-learning sample End-of-Day Settlement
Learning management support • Self-registration • Reporting • Learning administration support
Instructor-Led/SME options • Webinars (virtual classroom) • Instructor-led (ILT) workshops (physical classroom) • Telephone training
Webinars • Live/instructor-led • Virtual classroom • Reaches multiple locations • Interactive
Customized training package • Comprehensive training solution • Specific to customer’s needs • Frequently includes blended solution
More online learning products… Webcasts: • Recorded webinar • 24/7 • Live interaction not a requirement • Quick to market
More learning products… Online Help: • Page-sensitive text based help • Page-sensitive animated tutorials • Form of intrinsic training
Animated tutorial demo SMART/Search
Certification program • DTCC Learning Specialist in Asset Services • 1Q07: Clearance & Settlement • Post-test performance reports • Firm aggregate • Individual
DTCC Learning fees • Reduced in 2006 • E-learning courses • $25-$75 per course • Volume discounts available • Webinars - $95 • Certification - $300/$125
Discussion/Questions • Anthony Leone – 813-470-2121 • Scott Fiata – 212-855-4225 • Joseph Wheeler – 212-855-4216 • Louis Lepore – 212-855-4223 • Jafar Miah – 212-855-1251 • Training Administration 888-258-6393
Visit us at: Visit us at: learning.dtcc.com Get on our electronic mailing list: training_administrator@dtcc.com