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THE DECISIONAL PROCESS. The Components of the Decisional Process. The decident (s) The decisional alternatives The decisional criterias The evaluation criterias Business Environment The consequences The objectives. The steps of the decisional process.
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The Components of the Decisional Process • The decident (s) • The decisional alternatives • The decisional criterias • The evaluation criterias • Business Environment • The consequences • The objectives
The steps of the decisional process • Recognizing and defining the situation • Identifying alternatives • Evaluating alternatives • Selecting the best alternative (THE DECISION) • Implementing the chosen alternative • Follow-up and evaluation
Decisional Models • The Classical Model • The Administrative Model
Types of decision (1) Decision-Making Frecquency : • Programmed Decisions • Nonprogrammed Decisions Decision-Making Conditions: • Decision Making Under Certainty • Decision Making Under Risk • Decision Making Under Uncertainty Decision-Making Time Horizons : • Strategic Decision • Tactical Decision • Operational Decision
Types of decision (2) Decision-Maker Number: • Individual Decisions • Group Decisions - Interacting Groups (brainstorming) - Delphi Groups - Nominal Groups Decision-Making Level: • Centralised Decisions • Decentralised Decisions