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RAF Leadership Centre. Neuro Linguistic Programming. Wg Cdr Dave Winstanley.
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RAF Leadership Centre Neuro Linguistic Programming Wg Cdr Dave Winstanley Respect Integrity Service Excellence
‘…we must learn to understand the ‘out-of-awareness’ aspects of communication. We must never assume that we are fully aware of what we communicate to someone else. There exists in the world today tremendous distortions in meaning as men try to communicate with one another’ Edward T. Hall The Silent Language Respect Integrity Service Excellence
‘The meaning of any communication is defined by the response it elicits’ Lewis& Pucelik, Magic of NLP Demystified Respect Integrity Service Excellence
WHY EMBRACE NLP? • Stretching communication to another level • It is about maximising potential • It is about enhancing operational effectiveness Respect Integrity Service Excellence
Scope Background What is NLP NLP Presuppositions Representational Systems Rapport and Linguistics NLP and Mission Command Vision Respect Integrity Service Excellence
BACKGROUND Respect Integrity Service Excellence
Common Misconceptions • Tree hugging – pink and fluffy. • It’s just hypnosis. • No relevance to military operations. • No relevance to Military Leadership. • Just another fad. • Its just common sense. Respect Integrity Service Excellence
WHAT IS NLP? Respect Integrity Service Excellence
What is NLP • Neuro: Our nervous system through which we gather and process information received through our 5 senses. • Linguistic: Language and other nonverbal systems through which our internal representations are coded, ordered and given meaning. • Programming: The patterns, programmes and strategies that we run in our neurology to achieve our specific and desired outcomes. David Shephard & The Performance Partnership Respect Integrity Service Excellence
In other words: ‘…how to use the minds own language to consistently achieve our specific and desired outcomes’ David Shephard & The Performance Partnership Respect Integrity Service Excellence
Communication model FILTERS DELETE DISTORT GENERALISE Time/Space INTERNAL REP Matter/Energy EXTERNAL EVENT Language Memories STATE 2 Billion bits per sec Decisions Meta Programs PHYSIOLOGY Values & Beliefs Attitudes BEHAVIOUR RESULTS Respect Integrity Service Excellence
Frames ‘Ways of Thinking’ • Cause > Effect. • Results vs. Excuses. • Perception is Projection. • Responsibility for results • The Mind-Body Connection. Respect Integrity Service Excellence
NLPPresuppositions • Everyone has a unique model of the world. • Respect other peoples model of the world. • The map is not the territory. • People are not their behaviour. • All behaviour has a positive intention. • There is no failure, only feedback • There are no un-resourceful people, only un-resourceful states. • The meaning of communication is the response you get. • Everyone can be taught to do anything Respect Integrity Service Excellence
REPRESENTATIONAL SYSTEMS Respect Integrity Service Excellence
Representational Systems& Sub modalities • Visual: looks good to me. • Auditory: I been hearing good things about it. • Kinesthetic: I feel good about the whole project. • Olfactory: Smells like a winner to me. • Gustatory: I can taste the victory. Respect Integrity Service Excellence
Eye Pattern ChartNormally Organised As You look at the Person Visual Constructed Visual Remembered Auditory Constructed Auditory Remembered Auditory Digital Kinaesthetic Reversed organised : Flip diagram over the vertical axis Respect Integrity Service Excellence
RAPPORT AND LINGUISTICS Respect Integrity Service Excellence
What is Rapport • A state of trusting and openness. • A perception of liking and being liked. • A state of feeling of closeness and safety. • A state where a person is less critical of ideas offered to them. • 1 to 1 • 1 to many • Many to many Respect Integrity Service Excellence
Rapport Respect Integrity Service Excellence
Rapport through Physiology • Matching • Mirroring • Crossover Mirroring • Posture • Gestures • Facial Expression and Blinking • Breathing Respect Integrity Service Excellence
NLP and Mission Cmd Respect Integrity Service Excellence
Mission Command‘Auftragstaktik • Tactical decisions should be left to junior leaders on the spot who were trusted to make the right decisions. The Army had to learn to live with and exploit chaos, not seek to control it. • Discipline did not mean following orders butacting in accordance with intentions. Respect Integrity Service Excellence
Mission Command‘Auftragstaktik • The intention shouldconvey absolute clarity of purposeby focussing on the essentials and leaving out everything else. The task should not be specified in too much detail. • The seniorcommander wasnot to tell his subordinate howhe was to accomplish his task, as he would if were to issue an order. • The first part of the directive was to give the subordinatefreedom to act within the boundaries set by the overall intention. The intention was binding. The task was not. Respect Integrity Service Excellence
Mission Command‘Auftragstaktik • It recognised that battle quickly becomes chaotic. It emphasised independence of thought and action, stating that‘a failure to act or a delay are a more serious fault than making a mistake. • The responsibility of every officer was to exploit their given situation to the benefit of the whole.The guiding principle of action was to be the intent of the higher commander.Officers were to ask themselves the question: ‘What would my superior order me to do if he were in my position and knew what I know?’ Respect Integrity Service Excellence
Any Questions Respect Integrity Service Excellence