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INDIANA DEPARTMENT OF ADMINISTRATION

Toll-Free Consumer Hotlines REQUEST FOR PROPOSAL 14-77 on behalf of the Family and Social Services Administration. INDIANA DEPARTMENT OF ADMINISTRATION. GENERAL INFORMATION Attendee Sign-In Sheet Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website.

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INDIANA DEPARTMENT OF ADMINISTRATION

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  1. Toll-Free Consumer HotlinesREQUEST FOR PROPOSAL 14-77on behalf ofthe Family and Social Services Administration INDIANA DEPARTMENT OF ADMINISTRATION

  2. GENERAL INFORMATION • Attendee Sign-In Sheet • Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website INDIANA DEPARTMENT OF ADMINISTRATION

  3. RFP QUESTIONS AND ANSWERS • Questions answered verbally today are not official nor binding and should be submitted in writing if it will affect your proposal response (Q/A Template). • All questions must be submitted using the Question and Answer Template provided by 3:00 PM Eastern Time on April 17, 2014 • Email: MAROBINSON@idoa.in.gov • Fax: 317.232.7312 INDIANA DEPARTMENT OF ADMINISTRATION

  4. ACCESSING RFP DOCUMENTS www.in.gov/idoa/proc INDIANA DEPARTMENT OF ADMINISTRATION

  5. ACCESSING RFP Documents INDIANA DEPARTMENT OF ADMINISTRATION

  6. INDIANA DEPARTMENT OF ADMINISTRATION

  7. KEY RFP DATES INDIANA DEPARTMENT OF ADMINISTRATION

  8. PURPOSE AND SCOPE OF RFP 14-77 gsdfgsdfg INDIANA DEPARTMENT OF ADMINISTRATION

  9. RFP OUTLINE INDIANA DEPARTMENT OF ADMINISTRATION

  10. BUSINESS PROPOSAL • Company Financial Information (Section 2.3.3) • Confidential information must be kept separate from the proposal in both hard and soft copy. INDIANA DEPARTMENT OF ADMINISTRATION

  11. COST PROPOSAL INDIANA DEPARTMENT OF ADMINISTRATION

  12. TECHNICAL PROPOSAL INDIANA DEPARTMENT OF ADMINISTRATION

  13. MINORITY AND WOMEN’S BUSINESS ENTERPRISE Complete Attachment A, MWBE Form - Include sub-contractor letters of commitment Goals for this RFP: - 8% Minority Business Enterprise - 8% Women’s Business Enterprise INDIANA DEPARTMENT OF ADMINISTRATION

  14. MINORITY AND WOMEN’S BUSINESS ENTERPRISE $$$$$$ INDIANA DEPARTMENT OF ADMINISTRATION

  15. INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1) Complete Attachment A1, IVBE Form - Include sub-contractor letters of commitment Goal for this RFP: 3% INDIANA DEPARTMENT OF ADMINISTRATION

  16. INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1) $$$$$$ There are separate IVBE forms for Rate Setting and LTC audit. INDIANA DEPARTMENT OF ADMINISTRATION

  17. INDIANA ECONOMIC IMPACT The State defines FTE as a measurement of an employee's productivity on a specific project or contract. A FTE of 1 would mean that there is one (1) worker fully engaged on a project; forty (40) hours a week, fifty-two (52) weeks a year. If there are two (2) employees each spending 1/2 of their working time, 20 hours per week, on a project that would also equal 1. $$$$$$ INDIANA DEPARTMENT OF ADMINISTRATION

  18. RFP SCORING AND EVALUATION INDIANA DEPARTMENT OF ADMINISTRATION

  19. QUESTIONS AND ANSWERS INDIANA DEPARTMENT OF ADMINISTRATION

  20. ADDITIONAL INFORMATION IDOA PROCUREMENT LINKS AND NUMBERS http://www.in.gov/idoa/2354.htm 1-877-77BUYIN (8946) For Vendor Registration Questions http://www.in.gov/idoa/2464.htm For Inquiries Regarding Substantial Indiana Economic Impact Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. http://www.in.gov/idoa/2467.htm Secretary of State of Indiana: Can be reached at (317) 232-6576 for registration assistance. www.in.gov/sos Vendor Handbook: Online version available at http://www.in.gov/idoa/files/vendor_handbook.doc Minority and Women Owned Business Enterprises: http://www.in.gov/idoa/files/Certification_List(48).xls for table of IDOA certified MBEs and WBEs. For more WBE’s information http://www.in.gov/idoa/2352.htm RFP posting and updates: Go to http://www.in.gov/idoa/2354.htm (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side and click the link. INDIANA DEPARTMENT OF ADMINISTRATION

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