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Performance Management Reporting: Quarter 4

Performance Management Reporting: Quarter 4. Guide to Q4’s reporting Overall performance for Q4 Key Service Priorities Other performance indicators Next steps. Guide to Q4’s Reporting. = There are no Key Service Priorities with this status, as end of year reporting

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Performance Management Reporting: Quarter 4

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  1. Performance Management Reporting: Quarter 4 Guide to Q4’s reporting Overall performance for Q4 Key Service Priorities Other performance indicators Next steps

  2. Guide to Q4’s Reporting = There are no Key Service Priorities with this status, as end of year reporting = Target will be achieved in Q1 2006/07 = Target will not be achieved within Q1 2006/07, or is no longer applicable. Policy Committees will need to formally sign them off in next Committee cycle.

  3. Key Service Priorities: Social Committee

  4. Key Service Priority Achievements in 2005/06 Social Committee • Achieved 77% satisfaction with the out-of-hours noise duty officer; and 72% satisfaction with the overall service. • 42 newly-built affordable housing units have been built during the year, and construction has commenced on a further 60 plus units of affordable housing.  These targets were exceeded. • The work to enlarge the Longmead Centre was completed, with the clients from The Cedars transferred on 1st March 2006.  New management arrangements in place. • The revised scheduling system for Route Call went live in August 2005 with key client priorities (e.g. journeys to and from the day centres). • Represented the Council in health issues, including inputting the view of residents to any proposed health service changes.

  5. Key Service Priority Achievements in 2005/06 Social Committee ( cont’d) • Achieved well above the 90% target for grants compliance: i)  Number of grants compliant with 14-day target between a) Occupational Therapist report received and b) applicant assessment visit = 70 grants at 97% compliance. ii) Number of grants compliant with 56-day (statutory 6 month) target between a) user/surveyor/agent making application and b) approval issued to user/surveyor/agent = 46 grants at 100% compliance. iii) Number of grants compliant with the 28-day target between a) notification of works completed received and b) final payment = 42 grants at 100% compliant.

  6. Social Committee (cont’d) • There are no actions at • There are 2 actions at • Using B&B accommodation (as an option of last resort and not for longer than 3 weeks). • 1 case of household with children placed in B&B due to exceptional circumstances. • Statutory target met, and household now re-housed, but did remain in B&B for longer than 3 weeks. • Implementing the contaminated land programme for 05/06. • 10 sites with domestic premises prioritised to commence investigation in 05/06. • 2 sites have been completed. • Preliminary intrusive sampling undertaken on 2 further sites - levels of contaminants above soil guideline values. 2nd phase of sampling dependent on finance. • Progress on the other sites is dependent on the results obtained from the 2 sites in progress.

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